Toshiba L675 PSK3AC-06X00X Users Manual Canada; English - Page 169
BD writer drive/BD Combo drive, Mode 2, CD-ROM XA Mode 2 Form1
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Troubleshooting BD writer drive/BD Combo drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD/BDs in the drive Make sure the drive's disc tray is securely closed - press it gently into the computer until it clicks into place. Open the drive's disc tray and ensure the CD, DVD or BD is properly seated - it should lie flat with the label facing upwards. A foreign object in the drive's disc slot could block laser light from reading the CD, DVD or BD - remove any foreign objects or obstructions that may be present. Check whether the CD, DVD or BD is dirty - if it is, wipe it with a clean cloth lightly dipped in water or a neutral cleaner. Please refer to the Media care section in Chapter 4 for further details on cleaning the media. Some CD/DVD/BDs run correctly, but others do not The computer's software or hardware configuration may be causing a problem. Ensure that these configurations match the requirements of the CD/DVD/BDs media (refer to the CD's, DVD's or BD's documentation if available). Check the type of CD, DVD or BD media that you are using - the drive supports the following: BD: BD-ROM DVD: DVD-ROM, DVD-Video CD: CD-DA, CD-Text, Photo CDTM (single/multi-session), CD-ROM Mode 1, Mode 2, CD-ROM XA Mode 2 (Form1, Form2), Enhanced CD (CD-EXTRA), Addressing Method 2 User's Manual 8-10