Toshiba NB300 PLL3EA-011007 Users Manual Canada; English - Page 108
Hardware and system checklist, System start-up, Self test
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Troubleshooting Software Hardware The problems may be caused by your software or diskette. If you cannot load a software package, the media (usually a diskette) may be damaged or the program might be corrupted. Try loading another copy of the software. If an error message appears while you are using a software package, check the software documentation. These documents usually include a problem solving section or a summary of error messages. Next, check any error messages in the operating system documentation. If you cannot find a software problem, check your hardware. First run through the items in the preliminary checklist above. If you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals. Hardware and system checklist This section discusses problems caused by your computer's hardware or attached peripherals. Basic problems may occur in the following areas: ■ System start-up ■ Self test ■ Power ■ Password ■ Keyboard ■ LCD panel ■ Hard disk drive ■ Pointing device ■ Touch pad device ■ SD/MultiMedia Card ■ External Monitor ■ Sound system ■ USB ■ Sleep/Hibernation ■ LAN ■ Wireless LAN System start-up When the computer does not start properly, check the following items: ■ Self Test ■ Power Sources ■ Power-on Password Self test When the computer starts up, the self-test will be run automatically, and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds. If the self test is successful, the computer tries to load the operating system. User's Manual 9-3