Toshiba NB305-N411BL User Guide - Page 153

If Something Goes Wrong Memory problems 153 5 To view the properties, double-click the device. The operating system displays the Device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resource tab, which lists resources assigned to the monitor, optional external optical drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. The tabs that appear in the dialog box vary from one device to another. A Troubleshooting button is also present. 6 Click Troubleshoot... A Help and Support window for that device appears. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 Click Start, Turn off computer. 2 Click Turn Off. The operating system shuts down and turns off the computer automatically. 3 Remove the memory module, following the instructions in "Removing a memory module" on page 47. 4 Reinstall the memory module, following the instructions in "Installing a memory module" on page 42, and making sure the module is seated properly. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module.