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Toshiba NB305-SP1051L User Guide - Page 153

The computer is not accessing the internal storage drive or, the optional external diskette drive.

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If Something Goes Wrong Problems when you turn on the computer 153 The computer is not accessing the internal storage drive or the optional external diskette drive. Your computer normally loads the operating system from the internal storage drive. If you have an internal storage drive problem, you will not be able to start the computer. Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device. (You may need to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer's memory has been lost. Data stored in the computer's internal storage drive may not be affected. Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your computer can be configured to warn you when the battery is running low see "What to do when the main battery runs low" on page 103. If you are running on battery power, it is recommended that you do not leave the computer in Sleep mode for long periods of time. To charge the battery, leave the computer plugged into a live wall outlet for several hours. For more information see "Charging batteries" on page 99. The computer displays the Non-System disk or disk error message. Make sure there is no diskette in the optional external diskette drive. If there is a diskette in the drive, remove it and press any key to continue. If pressing any key does not work, press Ctrl, Alt, and Del. The Windows® Logon screen appears. Click the red arrow button ( ) in the lower-right corner of the desktop to display the Shut down options, and then select Restore to restart the computer. For more information see "The computer is not accessing the internal storage drive or the optional external diskette drive." on page 153.

Section	Page
NB300 Series User’s Guide	1
Contents	20
Introduction	27
This guide	29
Safety icons	30
Other icons used	30
Your computer’s features and specifications	31
Other documentation	31
Service options	31
Chapter 1: Getting Started	32
Getting comfortable with your computer	32
Keeping yourself comfortable	33
Precautions	33
Important information on your computer’s cooling fan	35
Setting up your computer	35
Connecting to a power source	36
Charging the main battery	38
Using the computer for the first time	39
Opening the display panel	39
Turning on the power	40
Setting up your software	41
Registering your computer with Toshiba	41
Adding optional external devices	41
Adding memory (optional)	42
Installing a memory module	42
Removing a memory module	48
Checking total memory	50
Recovering the Internal Storage Drive	50
Recovering to out-of-box state (recommended recovery method)	52
Recovering to a custom size partition	54
Recovering without changing the internal storage drive partitions	57
Creating recovery DVDs/media	59
Restoring from recovery DVDs/media	62
Erasing the Internal Storage Drive	64
Checking the internal storage drive operating status	65
Installing drivers and applications	66
Using the TouchPad™	66
Adjusting TouchPad™ settings	70
Disabling or enabling the TouchPad™	70
Using external display devices	71
Directing the display output when you turn on the computer	71
Adjusting the quality of the external display	72
Using an external keyboard	72
Using a mouse	73
Connecting a printer	73
Setting up a printer	74
Turning off the computer	74
Options for turning off the computer	75
Using the Shut down command	77
Using and configuring Hibernation mode	79
Using and configuring Sleep mode	81
Closing the display panel	84
Customizing your computer’s settings	84
Caring for your computer	84
Cleaning the computer	84
Moving the computer	85
Using a computer lock	85
Chapter 2: Learning the Basics	86
Computing tips	86
Using the keyboard	87
Character keys	88
Making your keyboard emulate a full-size keyboard	88
Ctrl, Fn, and Alt keys	88
Function keys	88
Special Windows® keys	89
Overlay keys	89
Starting a program	90
Starting a program from the Start menu	91
Starting a program from Windows® Explorer	91
Starting a program using the Search programs and files field	92
Saving your work	93
Printing your work	94
Backing up your work	95
Restoring your work	96
Toshiba’s online resources	96
Chapter 3: Mobile Computing	97
Toshiba’s energy-saver design	97
Running the computer on battery power	97
Battery Notice	98
Power management	99
Using additional batteries	99
Charging batteries	99
Charging the main battery	100
Charging the RTC battery	100
Monitoring main battery power	101
Determining remaining battery power	103
What to do when the main battery runs low	103
Setting battery notifications	104
Conserving battery power	104
Power Plans	105
Using a hot key to set the Power Plan	106
Using the TOSHIBA eco power plan	107
Changing the main battery	107
Removing the battery from the computer	108
Inserting a charged battery	109
Taking care of your battery	110
Safety precautions	110
Maintaining your battery	111
Disposing of used batteries	112
Traveling tips	113
Chapter 4: Exploring Your Computer’s Features	114
Exploring the desktop	114
Finding your way around the desktop	115
Setting up for communications	117
Connecting your computer to a network	118
Exploring audio features	118
Recording sounds	118
Using external speakers or headphones	119
Using the Web Camera	120
Using the Memory card reader	120
Inserting memory media	121
Removing memory media	121
Chapter 5: Utilities	123
TOSHIBA Assist	124
Connect	125
Secure	126
Protect & Fix	127
Optimize	128
TOSHIBA Recovery Media Creator	129
TOSHIBA Application Installer	130
Setting passwords	131
Using an instant password	131
Using a supervisor password	132
Using a user password	133
Deleting a user password	134
TOSHIBA PC Diagnostic Tool Utility	135
TOSHIBA HDD Protection Utility	136
Mouse Utility	137
TOSHIBA Hardware Setup	138
USB Sleep and Charge Utility	140
Starting the USB Sleep and Charge Utility	140
USB Sleep and Charge	140
Enabling/Disabling USB Sleep and Charge	142
Power supply mode settings	142
TOSHIBA Zooming Utility	143
TOSHIBA Accessibility	144
TOSHIBA eco Utility™	145
TOSHIBA Service Station	146
TOSHIBA PC Health Monitor	146
ConfigFree®	147
Getting Started	147
ConfigFree® Utilities	148
Chapter 6: If Something Goes Wrong	151
Problems that are easy to fix	151
Problems when you turn on the computer	152
The Windows® operating system is not working	155
Using Startup options to fix problems	155
Internet problems	156
The Windows® operating system can help you	157
Fixing a problem with Device Manager	157
Checking device properties	157
Memory problems	158
Power and the batteries	159
Keyboard problems	160
Display problems	161
Disk or storage drive problems	162
Error-checking	163
Sound system problems	164
Printer problems	164
Wireless networking problems	165
Develop good computing habits	167
Data and system configuration backup in the Windows® operating system	168
If you need further assistance	172
Before you contact Toshiba	172
Contacting Toshiba	173
Other Toshiba Internet Web sites	174
Toshiba’s worldwide offices	174
Appendix A: Hot Keys/TOSHIBA Cards	176
Hot Key Cards	176
Using the Hot Key Cards	177
Application Cards	178
Using the Application Cards	179
Card Case	179
Hot key functions	180
Volume Mute	180
Lock (Instant security)	181
Power plan	182
Sleep mode	183
Hibernation mode	184
Output (Display switch)	185
Display brightness	186
Disabling or enabling wireless devices	187
Disabling or enabling the TouchPad™	188
Zoom (Display resolution)	189
Keyboard hot key functions	190
Appendix B: Power Cord/Cable Connectors	191
Glossary	192

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153

If Something Goes Wrong

Problems when you turn on the computer

The computer is not accessing the internal storage drive or

the optional external diskette drive.

Your computer normally loads the operating system from the

internal storage drive. If you have an internal storage drive problem,

you will not be able to start the computer. Insert a system diskette

into the optional external diskette drive and press

F12

when the

machine starts and use the arrow keys to select the boot-up device.

(You may need to press

F12

several times.)

The computer displays the

WARNING RESUME FAILURE/Windows Error

Recovery – Windows did not shut down successfully

message.

To continue, select

Start Windows normally

. This can happen if

the computer was put into Sleep mode and the battery has

discharged. If you performed a shutdown before this message was

displayed, a program or driver may have prevented Windows

from

shutting down.

Data stored in the computer’s memory has been lost. Data stored in

the computer’s internal storage drive may not be affected.

Always save your data even when you are using Sleep mode. If

your battery fully discharges, information that has not been saved

will be lost. Your computer can be configured to warn you when the

battery is running low see

“What to do when the main battery runs

low” on page 103

If you are running on battery power, it is recommended that you do

not leave the computer in Sleep mode for long periods of time.

To charge the battery, leave the computer plugged into a live wall

outlet for several hours. For more information see

“Charging

batteries” on page 99

The computer displays the

Non-System disk

disk error

message.

Make sure there is no diskette in the optional external diskette

drive. If there is a diskette in the drive, remove it and press any key

to continue. If pressing any key does not work, press

Ctrl,

Alt

, and

Del

. The Windows

Logon screen appears. Click the red arrow

button (

) in the lower-right corner of the desktop to display the

Shut down options, and then select

Restore

to restart the computer.

For more information see

“The computer is not accessing the

internal storage drive or the optional external diskette drive.” on

page 153