Toshiba Portege M700-S7004X User Guide - Page 201
A blank screen appears while watching a DVD-ROM movie, DVD titles, games
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If Something Goes Wrong DVD operating problems 201 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical drive by double-clicking the My Computer icon on the desktop. The optical drive should appear in the list. 6 See "Checking device properties" on page 186 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Disable the Shut off Monitor feature in the Display Properties using the following steps: 1 Right-click in a blank area of the Windows® desktop. 2 Click Properties. 3 Click the Screen Saver tab. 4 Deselect Shut off Monitor. Jumping video lines appear around the DVD-ROM video window. To change the screen's display resolution: 1 Click Start, Control Panel. The Control Panel window appears. 2 Click Appearance and Themes, and double-click the Display icon. The Display Properties dialog box appears. 3 Click the Settings tab. 4 Next to the words Desktop Area, move the slider to a lower setting, such as 800 x 600 or 640 x 480. 5 Click OK. DVD titles, games, or applications appear distorted. Having Stretch enabled when your video resolution is set to 640 x 480 or 800 x 600 can cause distortion. To disable Stretch, follow the instructions below: 1 Right-click the Desktop, select Properties.