Toshiba Portege PPA60A Users Manual Canada; English - Page 195
TOSHIBA support, Recovery Discs, Before you call
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Troubleshooting Recovery Discs Problem Procedure The following message You will see this message if you have previously appears when chosen to remove the partition and are trying to executing Recovery create "Recovery Media". Disc Creator. When there is no recovery partition, the "The Recovery Disc Recovery Disc Creator cannot make Recovery Creator can not be Media. launched because there is no recovery partition." However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. Simply follow the instructions in Restoring the pre-installed software from your created Recovery Discs section in Chapter1, Getting Started. You will be directed to select "Restore Original Factory Image" from the drop-down menu. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices. ■ If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance. ■ Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support. User's Manual 8-23