Toshiba Portege R830 User Guide 2
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- Toshiba Portege R830 | User Guide 2 - Page 1
Portégé® R830 Series User's Guide If you need assistance: ❖ Toshiba's Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see "If Something Goes - Toshiba Portege R830 | User Guide 2 - Page 2
with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose data or suffer other damage. TOSHIBA AMERICA INFORMATION - Toshiba Portege R830 | User Guide 2 - Page 3
applications." "Critical applications" means life support systems, medical applications, connections for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are not installed and used in accordance with the instructions, it may cause harmful interference to radio - Toshiba Portege R830 | User Guide 2 - Page 4
Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by not exceed five (5.0). To be certain of the number of devices that may be connected to a line, - Toshiba Portege R830 | User Guide 2 - Page 5
, to allow you to make any changes necessary to maintain uninterrupted service. If Problems Arise If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advanced notice is not practical - Toshiba Portege R830 | User Guide 2 - Page 6
qualified installer. Instructions for IC CS network degradation of service in some connections of the power utility, telephone manual of analog equipment must contain the equipment's Ringer Equivalence Number Number (REN) assigned to each terminal device provides an indication of the maximum number - Toshiba Portege R830 | User Guide 2 - Page 7
, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe - Toshiba Portege R830 | User Guide 2 - Page 8
scientists who continually review and interpret the risk of interference to other devices or services is perceived or identified as harmful. If Radio Frequency Radiation The radiated output power of the TOSHIBA Wireless LAN Mini PCI accordance with the manufacturer's instructions as described in the - Toshiba Portege R830 | User Guide 2 - Page 9
to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or systems. High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85 GHz bands. These radar stations can cause interference - Toshiba Portege R830 | User Guide 2 - Page 10
battery. Pb, Hg, Cd In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products. Please - Toshiba Portege R830 | User Guide 2 - Page 11
assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery - Toshiba Portege R830 | User Guide 2 - Page 12
ovens, licensed radio stations and non-licensed specified low-power radio stations for mobile object identification systems (RFID) used in factory product lines (Other Radio Stations). 1. Before using this equipment, ensure that it does not interfere with any of the equipment listed above. 2. If - Toshiba Portege R830 | User Guide 2 - Page 13
the device class of radio equipment of low-power data communication system radio station stipulated in the Radio Law and the Telecommunications the TELECOM ENGINEERING CENTER The following restrictions apply: ❖ Do not disassemble or modify the device. ❖ Do not install the embedded wireless module - Toshiba Portege R830 | User Guide 2 - Page 14
India WiMAX™ broadband service. WiMAX™ connectivity service provider for details on availability and network network limitations. Broadband performance and results may vary due to environment factors and other variables. Intel® wireless WiMAX™ adapters driver are designed to carefully control - Toshiba Portege R830 | User Guide 2 - Page 15
assist in providing support to any third parties for such modified products. NOTE Many regulatory agencies consider Wireless WiMAX™ adapters to be "modules ", and accordingly, condition system-level regulatory approval upon receipt and review of test data - Toshiba Portege R830 | User Guide 2 - Page 16
other devices or services is perceived or adapter, the Bluetooth® module, and the Wireless LAN cards conforms to the FCC limit of the SAR (radio frequency exposure) requirement regarding 47 CFR Part 2 section 1093. Exposure to Radio Frequency Radiation The radiated output power instructions - Toshiba Portege R830 | User Guide 2 - Page 17
number only signifies that the Industry Canada technical specifications were met. To prevent radio interference to the licensed service , this device is intended to be operated indoors and away from windows to provide maximum Satellite systems. High power radars are allocated as primary users - Toshiba Portege R830 | User Guide 2 - Page 18
French Guinea French Polynesia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxemburg Malawi Malaysia Malta - Toshiba Portege R830 | User Guide 2 - Page 19
19 Paraguay Poland Qatar Russia San Marino Singapore South Africa Sri Lanka Tahiti Turk Islands Peru Portugal Réunion Saint Martin Saudi Arabia Slovakia South Korea Sweden Taiwan Ukraine United Kingdom Vatican Virgin Islands Uruguay Venezuela Zimbabwe Philippines Puerto Rico Romania Saipan - Toshiba Portege R830 | User Guide 2 - Page 20
Serbia Slovenia Spain Switzerland Turkey United Kingdom Venezuela Zimbabwe Colombia Czech Republic Ecuador Estonia Germany Guatemala Hong Kong India Ireland Japan Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Netherlands Nigeria Pakistan Paraguay Poland Qatar Saudi Arabia Singapore South - Toshiba Portege R830 | User Guide 2 - Page 21
21 Deutschland: France: Italia: Nederland: Dans le cas d'une utilisation privée, à l'extérieur d'un bâtiment, audessus d'un espace public, aucun enregistrement n'est nécessaire pour une distance de moins de 300m. Pour une distance supérieure à 300m un enregistrement auprès de l'IBPT est requise. - Toshiba Portege R830 | User Guide 2 - Page 22
listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network operation in the 5 GHz bands. This device will operate under the control of the Access Point in order to avoid operating on a channel - Toshiba Portege R830 | User Guide 2 - Page 23
Qatar Serbia Slovenia Spain Switzerland Trinidad United Kingdom Venezuela Colombia Cyprus Dominican Republic El Salvador France Greece Hong Kong India Israel Jordan Kuwait Lebanon Lithuania Malaysia Monaco Netherlands Norway Panama Peru Portugal Romania Singapore South Africa Sri Lanka Taiwan - Toshiba Portege R830 | User Guide 2 - Page 24
24 Cambodia China Croatia Denmark Egypt Finland Germany Hong Kong India Israel Japan Kenya Latvia Lithuania Malaysia Monaco Netherlands Antilles Norway Panama Peru Portugal Romania Serbia Slovenia Spain Switzerland Trinidad UAE (United Arab Emirates) Uruguay Vietnam - Toshiba Portege R830 | User Guide 2 - Page 25
Arab Emirates) USA Yemen Algeria Austria Bangladesh Bosnia Bulgaria Chile Costa Rica Czech Republic Ecuador Estonia Germany Guatemala Hong Kong India Israel Japan - Teleco Kenya Latvia Liechtenstein Macedonia Mexico Mozambique Nicaragua Oman Papua New Guinea Philippines Puerto Rico Russia Serbia - Toshiba Portege R830 | User Guide 2 - Page 26
, you may occasionally experience a less than optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba - Toshiba Portege R830 | User Guide 2 - Page 27
27 Approved Countries/Regions for use (Bluetooth® wireless technology) Bluetooth® Card from Toshiba equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in - Toshiba Portege R830 | User Guide 2 - Page 28
with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from - Toshiba Portege R830 | User Guide 2 - Page 29
the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference - Toshiba Portege R830 | User Guide 2 - Page 30
30 Optical Disc Drive Safety Instructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User's Guide carefully and keep it for your future reference. Never attempt to disassemble, adjust or repair an optical disc drive. You - Toshiba Portege R830 | User Guide 2 - Page 31
Regulation This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and may be OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL - Toshiba Portege R830 | User Guide 2 - Page 32
or registered trademarks of HDMI Licensing, LLC. Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Memory Stick, Memory Stick PRO, Memory Stick PRO Duo, and Memory Stick Duo are - Toshiba Portege R830 | User Guide 2 - Page 33
40 This guide 42 Safety icons 43 Other icons used 43 Your computer's features and specifications ....44 Other documentation 44 Service options 44 fan 48 Setting up your computer 48 Connecting to a power source 49 Charging the main battery 51 Using the computer for the first time 52 - Toshiba Portege R830 | User Guide 2 - Page 34
changing the internal storage drive partitions 67 Recovering to a custom size partition 70 Creating recovery DVDs/media 72 Restoring from recovery DVDs/media 75 Erasing the Internal Storage Drive 77 Checking the internal storage drive operating status 78 Installing drivers and applications 79 - Toshiba Portege R830 | User Guide 2 - Page 35
your work 108 Backing up your work 109 Restoring your work 110 Using the optical disc drive 110 Optical disc drive components 111 Inserting an optical disc 112 Playing an audio CD 114 Playing optical media 114 Recording optical media 114 Removing a disc with the computer on...........115 - Toshiba Portege R830 | User Guide 2 - Page 36
remaining battery power 123 What to do when the main battery runs low 124 Setting battery notifications 124 Conserving battery power 125 Power Plans 126 Using a hot key to set the Power Plan 127 Using the TOSHIBA eco power plan 128 Changing the main battery 129 Removing the battery from - Toshiba Portege R830 | User Guide 2 - Page 37
141 Using the Web Camera 142 Using an ExpressCard 143 Inserting an ExpressCard 143 Removing an ExpressCard 143 Using the Memory card reader 144 Inserting memory media 144 Removing memory media 145 Using the eSATA/USB combo port 146 Using the expansion port 146 Chapter 5: Utilities 147 - Toshiba Portege R830 | User Guide 2 - Page 38
Checking device properties 184 Memory problems 185 Power and the batteries 185 Keyboard problems 187 Display problems 187 Disk or storage drive problems 189 Error-checking 189 Optical disc drive problems 190 Sound system problems 191 ExpressCard® problems 192 ExpressCard® checklist 192 - Toshiba Portege R830 | User Guide 2 - Page 39
Keys/TOSHIBA Cards 207 Hot Key Cards 207 Using the Hot Key Cards 208 Hot key functions 209 Optical disk drive 209 Volume Mute 210 Lock (Instant security 211 Power 218 Cursor control overlay 219 Numeric overlay 219 Keyboard hot key functions 220 Appendix B: Power Cord/Cable Connectors 221 - Toshiba Portege R830 | User Guide 2 - Page 40
both AC power and battery modes. To conserve energy, your computer is set to enter the low-power Sleep maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power - Toshiba Portege R830 | User Guide 2 - Page 41
less energy depending on how it is used. If all U.S. households and businesses replaced old computers with new ENERGY STAR® qualified models, we would save more than during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, - Toshiba Portege R830 | User Guide 2 - Page 42
guide NOTE The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed provided herein, product specifications, configurations, prices, system/component/options availability are all - Toshiba Portege R830 | User Guide 2 - Page 43
Safety icons 43 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Portege R830 | User Guide 2 - Page 44
the features and icons described in this guide. Below are examples of some of the accessories.toshiba.com. Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty. Toshiba's standard limited warranty, extended warranty, and service upgrade - Toshiba Portege R830 | User Guide 2 - Page 45
to do the first time you use your computer. The "Instruction Manual for Safety and Comfort," that is shipped with your computer, of circumstances and locations. Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are - Toshiba Portege R830 | User Guide 2 - Page 46
Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, Never allow any liquids to spill into any part of your computer, and never expose the computer AC adaptor from the power plug socket and computer. 3. Remove the battery pack. Failure to follow these instructions - Toshiba Portege R830 | User Guide 2 - Page 47
"Avoid extended contact between computer base/palm rest and skin" section in the "Instruction Manual for a disk/disc or flash media may damage the disk/disc or flash media, the drive, or both. ❖ Keep via email or download from the Internet. Occasionally, even new programs you buy from a supplier - Toshiba Portege R830 | User Guide 2 - Page 48
are not limited to, a mouse, keyboard, printer, memory, and an ExpressCard. Your computer contains a rechargeable main battery that needs to be charged before you can use it. To use external power or to charge the battery you must attach the AC adaptor. See "Connecting to a power source" on page 49. - Toshiba Portege R830 | User Guide 2 - Page 49
power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord - Toshiba Portege R830 | User Guide 2 - Page 50
Illustration) Connecting the AC adaptor cord to the computer 3 Connect the power cord/cable to a live electrical outlet. The AC power light on the indicator panel glows green. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an - Toshiba Portege R830 | User Guide 2 - Page 51
receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the main battery pack. See "Changing the main battery" on page 129 for information on replacing the main battery. Charging the main battery Before using the battery to power the computer, you must charge - Toshiba Portege R830 | User Guide 2 - Page 52
careful to remove any pens or other objects from the keyboard area before closing the display panel. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number battery power, the screen will dim and - Toshiba Portege R830 | User Guide 2 - Page 53
power To turn on the computer: 1 Make sure any external devices (such as the AC adaptor, if you plan to use AC power rather than battery power) are properly connected and ready. 2 Check to ensure that all drives guides you through steps to set up your software. Follow the on-screen instructions. - Toshiba Portege R830 | User Guide 2 - Page 54
® (see "Using an ExpressCard®" on page 143) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You may - Toshiba Portege R830 | User Guide 2 - Page 55
computer's power on may damage the computer, the module, or both. The computer has two memory slots-Slot A and Slot B. You can install one or two memory modules. Before you install or remove a memory module, turn off the computer using the Start menu. If you install or remove a memory module while - Toshiba Portege R830 | User Guide 2 - Page 56
AC adaptor. 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer, and then place the computer upside down on the cloth. 5 Remove the main battery. For information on removing the main battery, see "Removing the battery from the computer" on page 129. Memory - Toshiba Portege R830 | User Guide 2 - Page 57
any static electricity you may have built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 9 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 10 Locate an - Toshiba Portege R830 | User Guide 2 - Page 58
module toward the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot's socket at approximately a 30-degree angle (to the - Toshiba Portege R830 | User Guide 2 - Page 59
computer Slot A Slot B (Sample Illustration) Inserting the memory module into the slot NOTE For this model, Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. 14 Replace the memory module slot cover and secure it using - Toshiba Portege R830 | User Guide 2 - Page 60
battery" on page 131. 16 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC - Toshiba Portege R830 | User Guide 2 - Page 61
your internal storage drive for errors or defragment the drive. If so, consult Windows® Help and Support. 2 Pull the latches away from the memory module. The memory module pops up slightly. NOTE If your system has the memory modules stacked on top of one another, you must remove the top module - Toshiba Portege R830 | User Guide 2 - Page 62
slot. Back of computer Slot B (Sample Illustration) Removing the memory module 4 Replace the memory module slot cover and secure it using the screws. 5 Re-insert the main battery. For more information on inserting the main battery, see "Inserting a charged battery" on page 131. 6 Turn the computer - Toshiba Portege R830 | User Guide 2 - Page 63
computer to work. Checking total memory When you add or remove a memory module, you can check that the computer has recognized the change. To do this: ❖ Click Start, Control Panel, System and Security, and then System. The System window appears. Installed memory (RAM) is displayed below the System - Toshiba Portege R830 | User Guide 2 - Page 64
Getting Started Recovering the Internal Storage Drive The following internal storage drive recovery options are available: Recovery option Recover to out-of-box state Description This option restores the original factory image to your internal storage drive, returning your computer to its out - Toshiba Portege R830 | User Guide 2 - Page 65
the second method, see "Restoring from recovery DVDs/media" on page 75. To recover the original factory image using the utilities on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. - Toshiba Portege R830 | User Guide 2 - Page 66
Drive 3 If your system offers a choice of Windows® 7 32-bit or 64-bit operating system, select one at this time. If not, skip to step 4. 4 A warning screen appears, stating that when the recovery Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default - Toshiba Portege R830 | User Guide 2 - Page 67
to save your work to external media before proceeding (see "Backing up your work" on page 109). 8 Click Next to begin the recovery. When the process is complete, a message displays indicating that the internal storage drive has been recovered. 9 Press any key on the keyboard to restart the computer - Toshiba Portege R830 | User Guide 2 - Page 68
recover using the second method, see "Restoring from recovery DVDs/media" on page 75. To recover using the utilities on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system - Toshiba Portege R830 | User Guide 2 - Page 69
without changing the hard drive partitions. (Sample Image) Recovery of Factory Default Software screen 7 Click Next. A confirmation message displays reminding you that all data on the C: drive will be lost during the recovery process. Be sure to save your work to external media before proceeding - Toshiba Portege R830 | User Guide 2 - Page 70
the second method, see "Restoring from recovery DVDs/media" on page 75. To resize and recover the C: drive using the utilities on your computer's internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If - Toshiba Portege R830 | User Guide 2 - Page 71
Storage Drive 4 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default - Toshiba Portege R830 | User Guide 2 - Page 72
recovered. 10 Press any key on the keyboard to restart the computer. Creating recovery DVDs/media NOTE Your system may not have an optical disc drive. To purchase an optional external writable optical disc drive or a USB Flash drive, visit the Toshiba Web site at accessories.toshiba.com. It is - Toshiba Portege R830 | User Guide 2 - Page 73
Started 73 Recovering the Internal Storage Drive NOTE When you create recovery DVDs/media, only the operating system files, applications, and drivers originally shipped with the computer are backed up to the external media and can be restored from this media. Any files that you created are - Toshiba Portege R830 | User Guide 2 - Page 74
drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the TOSHIBA Recovery Media recovery. For information on using the Recovery media you have created with the preceding steps, see "Restoring from recovery DVDs/media" on - Toshiba Portege R830 | User Guide 2 - Page 75
. For example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery DVDs/media. For instructions on creating recovery DVDs/media, see "Creating recovery DVDs/media" on page 72. With recovery media, you can: ❖ Recover to out-of - Toshiba Portege R830 | User Guide 2 - Page 76
a custom size for the C: drive. Note: This option deletes all other partitions from the drive. 8 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 9 Press any key on the keyboard to - Toshiba Portege R830 | User Guide 2 - Page 77
or connect the USB flash drive containing your recovery files to your computer, and then power on the computer. When the initial screen displays, press F12. Using the arrow keys, select the DVD or USB Flash option on the boot menu, depending on which type of media you are using, and then press Enter - Toshiba Portege R830 | User Guide 2 - Page 78
created recovery DVDs/media (see "Creating recovery DVDs/media" on page 72) before proceeding. 5 Click Next to begin erasing the internal storage drive. When the process is complete, a message displays, indicating that the internal storage drive has been erased. 6 Press any key on the keyboard to - Toshiba Portege R830 | User Guide 2 - Page 79
pad NOTE Some of the touch pad operations described in this section are only supported in certain applications. You can use the touch pad (the small, touch-sensitive area in front of the keyboard) and the adjacent control buttons to: ❖ Move the pointer on the screen ❖ Select an item on the screen - Toshiba Portege R830 | User Guide 2 - Page 80
pad Refer to the table below for specific instructions on performing each operation. NOTE The pointer is following: ❖ Tap the touch pad once OR ❖ Press and release the primary (left-hand) control button (Sample Illustration) Tap once to select Open or activate an 1 Move the pointer to the - Toshiba Portege R830 | User Guide 2 - Page 81
button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right edge of the touch pad in the direction you want to - Toshiba Portege R830 | User Guide 2 - Page 82
user interface elements. For help with these problems, try one or more of the following: and potentially the item or text may be replaced by the next character you type. ❖ Temporarily tapping only, you can still use the touch pad's control buttons and move the pointer by sliding your finger on - Toshiba Portege R830 | User Guide 2 - Page 83
Mouse Properties option in the Windows® Control Panel. Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: ❖ An HDMI™-compatible television or external display device - Toshiba Portege R830 | User Guide 2 - Page 84
HDMI™ cable (not included with your computer) to the HDMI™ Out port on the side of your computer, and then connect the other end of the cable to your television or display device. Refer to the manual to the RGB (monitor) port on the side of the computer. 3 Connect the device's power cable to a live - Toshiba Portege R830 | User Guide 2 - Page 85
quickest way to change the display output settings is to use the display hot key (Fn + F5): 1 Press Fn and F5 simultaneously. 2 While holding down in display and external monitor (extended mode) ❖ Built-in display and TV (extended mode) ❖ External monitor and TV (extended mode) ❖ Swap-Switch primary - Toshiba Portege R830 | User Guide 2 - Page 86
the printer manufacturer, the printer may not function correctly. Read the documentation that came with your printer. Follow the manufacturer's instructions when connecting a printer. You can connect a USB-compatible printer to your computer through the USB ports. To determine if the printer is USB - Toshiba Portege R830 | User Guide 2 - Page 87
ports. 2 Plug the printer's power cable into a live AC outlet. Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions panel's storage drive light and the drive in-use light are off. If you turn off the power while a - Toshiba Portege R830 | User Guide 2 - Page 88
. You must turn off your computer in order to upgrade your computer's internal hardware (such as memory). TECHNICAL NOTE: Before using the Shut down option to main battery power. ❖ Because the state of the system is stored to the internal storage drive, no data is lost if the main battery discharges - Toshiba Portege R830 | User Guide 2 - Page 89
may save any open documents and programs to your internal storage drive, and then shuts down the computer. Factors to consider when choosing Sleep: ❖ While in Sleep mode, the computer uses some main battery power. ❖ Because the state of the system is stored in memory, you will lose data if the main - Toshiba Portege R830 | User Guide 2 - Page 90
of the Start menu. The computer power button. To use this method, you first need to activate it using the Power Options feature. By default, pressing your computer's power button puts the computer into Sleep mode. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power - Toshiba Portege R830 | User Guide 2 - Page 91
Edit Plan Settings window appears. (Sample Image) Edit Plan Settings screen 3 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. 4 Double-click Power buttons and lid to display the actions that you can configure. (Sample Image) Advanced settings - Toshiba Portege R830 | User Guide 2 - Page 92
options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Shut down if you want the down button in the lower-right corner of the Start menu. Start button Arrow (Sample Image) Shut down - Toshiba Portege R830 | User Guide 2 - Page 93
any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears - Toshiba Portege R830 | User Guide 2 - Page 94
Hibernate for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the - Toshiba Portege R830 | User Guide 2 - Page 95
the lower-right corner of the Start menu. Sleep Start button Arrow (Sample Image) Shut down menu 2 Click Sleep in the pop-up menu. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The ON/OFF light blinks amber - Toshiba Portege R830 | User Guide 2 - Page 96
any of these methods, you first need to enable them using the Power Options feature. 1 Click Start, Control Panel, System and Security, and then Power Options. The Power Options window appears. 2 Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears - Toshiba Portege R830 | User Guide 2 - Page 97
Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power. ❖ Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display - Toshiba Portege R830 | User Guide 2 - Page 98
to suit your particular requirements. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 126. There are additional custom settings you can choose. See "Utilities - Toshiba Portege R830 | User Guide 2 - Page 99
the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: 1 Wrap the cable through or around some part of a heavy - Toshiba Portege R830 | User Guide 2 - Page 100
tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all - Toshiba Portege R830 | User Guide 2 - Page 101
Windows® operating system shut down normally, details such as new icon positions may be lost. Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys, providing all the functionality of a full-size keyboard. (Sample Illustration - Toshiba Portege R830 | User Guide 2 - Page 102
. ❖ The uppercase letter O and the number 0 are not interchangeable. Making your keyboard emulate a full-size keyboard Although your computer's keyboard layout is compatible with a standard full-size keyboard, it includes fewer keys. A standard full-size keyboard includes two Enter, Ctrl, and Alt - Toshiba Portege R830 | User Guide 2 - Page 103
in Windows®: ❖ Windows® key-Opens the Start menu ❖ Application key-Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you - Toshiba Portege R830 | User Guide 2 - Page 104
cursor control overlay, hold down the Fn key and press F10 again. The cursor control overlay light goes out. Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or - Toshiba Portege R830 | User Guide 2 - Page 105
scroll up or down to see the complete list. 2 Click the program group, in this example, Accessories. The Accessories menu is displayed. 3 Click the program, in or down to see the complete list. 1 Click the Windows Explorer icon on the taskbar. 2 In the left part of the window, double-click Computer - Toshiba Portege R830 | User Guide 2 - Page 106
containing the program, in this case Program Files. Windows® Explorer shows the contents of the Program Files folder on the right side of the window. 5 In the right part of the window, double-click Windows NT. 6 In the right part of the window, double-click Accessories. Windows® Explorer shows the - Toshiba Portege R830 | User Guide 2 - Page 107
Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important upper-left corner of your Windows®-based application to display the drop-down menu, and then click Save. If you are working with a document that already - Toshiba Portege R830 | User Guide 2 - Page 108
and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters File names are not case-sensitive. Using a file extension Most programs assign an extension to the file name that identifies the - Toshiba Portege R830 | User Guide 2 - Page 109
the range of pages and number of copies to print. 4 Click Print. Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as CDs, DVDs, external storage media, or to a network, if available. To back - Toshiba Portege R830 | User Guide 2 - Page 110
110 Learning the Basics Using the optical disc drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore option in the Windows® Backup and Restore program. Look in the online Help or your operating system documentation for information - Toshiba Portege R830 | User Guide 2 - Page 111
on AC power. NOTE When viewing DVD movies use the DVD player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject - Toshiba Portege R830 | User Guide 2 - Page 112
will not open if the computer's power is off. 2 Make sure the drive's in-use indicator light is off. 3 Press the drive's eject button. The disc tray slides partially out of the drive. 4 Grasp the tray and pull it fully open. (Sample Illustration) Drive tray fully extended 5 Hold the disc by its - Toshiba Portege R830 | User Guide 2 - Page 113
the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place. Handle DVDs and CDs carefully, making contact only If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. 9 Push the disc tray in by - Toshiba Portege R830 | User Guide 2 - Page 114
, your computer may come with an optical disc drive that allows you to: ❖ Play pre-recorded and recorded optical media. ❖ Read/write data and multi-media files to recordable optical media. For more information regarding supported optical media formats please refer to your computer's detailed - Toshiba Portege R830 | User Guide 2 - Page 115
back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities. Copy protection technology may also - Toshiba Portege R830 | User Guide 2 - Page 116
until it is fully open, remove the disc, and place it in its outside edge. Fingerprints on the surface can prevent the optical disc drive from reading the data properly. ❖ Do not expose discs to direct sunlight it in the drive. Toshiba's online resources Toshiba maintains a number of online sites - Toshiba Portege R830 | User Guide 2 - Page 117
using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that enhance its energy efficiency. Many of these energy-saving - Toshiba Portege R830 | User Guide 2 - Page 118
battery life under any conditions other than the specific test settings. Recharge time varies depending on usage. Battery may not charge while the computer is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced - Toshiba Portege R830 | User Guide 2 - Page 119
is continuously operated on AC power, either through an AC adaptor or a port replicator (if applicable to your system), for an extended period (more than a month), the battery may fail to retain a charge. This may shorten the life of the battery, and may cause the battery meter to be inaccurate - Toshiba Portege R830 | User Guide 2 - Page 120
You can then replace a discharged battery and continue working. For more information on batteries and accessories, see accessories.toshiba.com. Charging batteries The battery needs to be charged before you can use it to power the computer. Never leave batteries in the battery charger for more than - Toshiba Portege R830 | User Guide 2 - Page 121
on battery power until the battery discharges completely. Doing this extends battery life and helps ensure accurate monitoring of battery capacity. Charging the RTC battery Your computer has an internal real-time clock (RTC) battery. The RTC battery powers the System Time Clock and BIOS memory used - Toshiba Portege R830 | User Guide 2 - Page 122
If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. Disconnect the AC power cord/cable and remove the battery pack. See "Changing the main battery" on page 129 for information on replacing the - Toshiba Portege R830 | User Guide 2 - Page 123
indicates that the system is suspended (using the Windows® operating system Sleep command). Power button System indicator lights AC power light ON/OFF light Battery light Internal storage drive light Memory card reader light* Wireless indicator light Wireless WAN indicator light* *Available on - Toshiba Portege R830 | User Guide 2 - Page 124
as the age of the battery. What to do when the main battery runs low When the main battery runs low you can: ❖ Plug the computer into an external power source and recharge the main battery ❖ Place the computer into Hibernation mode and replace the main battery with a charged spare (not included - Toshiba Portege R830 | User Guide 2 - Page 125
to suit your needs. Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such as: ❖ How the computer is configured ❖ How much you use the internal storage drive, optical disc drive, or other optional devices ❖ Where - Toshiba Portege R830 | User Guide 2 - Page 126
ways in which you can conserve power and extend the operating time of your battery: ❖ Enable Sleep or Hibernation, which saves power when you turn off the computer and turn it back on again ❖ Use the Windows® power-saving option plans These power-saving options control the way in which the computer - Toshiba Portege R830 | User Guide 2 - Page 127
need to be edited. The eco plan is the best used for maximum battery time. The Balanced plan is a compromise between battery time and performance. Using a hot key to set the Power Plan You may use a hot key to set the Power Plan. To set the Power Plan: 1 Press Fn and F2 simultaneously to display the - Toshiba Portege R830 | User Guide 2 - Page 128
plan 2 While continuing to press Fn, press F2 until you select the desired Power Plan. The Power Plan options are: eco and Balanced. 3 Release the Fn key. The hot key card disappears. You are now in the selected mode. Using the TOSHIBA eco power plan This computer is equipped with the TOSHIBA eco - Toshiba Portege R830 | User Guide 2 - Page 129
. Removing the battery from the computer To remove the battery: 1 Save your work. 2 Turn off the computer or place it in Hibernation mode according to the instructions in "Using and configuring Hibernation mode" on page 92. 3 Unplug and remove any cables connected to the computer, including the AC - Toshiba Portege R830 | User Guide 2 - Page 130
position. (Sample Illustration) Unlocking the battery release lock 6 Slide the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves - Toshiba Portege R830 | User Guide 2 - Page 131
Mobile Computing Changing the main battery 131 Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Portege R830 | User Guide 2 - Page 132
off the computer's power immediately and disconnect the power cord/cable from the power socket. Carefully remove the battery pack from the computer. ❖ Do not try to disassemble a battery pack. ❖ Do not overcharge or reverse charge a battery. Overcharging will shorten its life, and reverse charging - Toshiba Portege R830 | User Guide 2 - Page 133
, power is not being supplied. Check the connections for the AC adaptor and power cord/cable. 5 Charge the battery pack until the battery light glows green. ❖ If you have extra battery packs, rotate their use. ❖ If you will not be using the system for an extended period, more than one month, remove - Toshiba Portege R830 | User Guide 2 - Page 134
Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different and you will need to replace them. Under certain applicable laws and regulations, it may be illegal to dispose of old batteries by placing them in - Toshiba Portege R830 | User Guide 2 - Page 135
Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com. TECHNICAL NOTE: When traveling - Toshiba Portege R830 | User Guide 2 - Page 136
features to start programs, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change in - Toshiba Portege R830 | User Guide 2 - Page 137
Exploring Your Computer's Features Exploring the desktop 137 Finding your way around the desktop Your computer's desktop includes several standard features: icons, Start button, taskbar, notification area, and background pattern. Icons Start button Taskbar Notification area (Sample Image) - Toshiba Portege R830 | User Guide 2 - Page 138
the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows® will prompt you to either permanently delete the file(s) or cancel the deletion. ❖ If you delete a file (of any size) from an external media or flash media, it does - Toshiba Portege R830 | User Guide 2 - Page 139
appears. Typical tasks in the notification area are Current time, Power usage mode, network connectivity status, and speaker volume. To activate a specific may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited - Toshiba Portege R830 | User Guide 2 - Page 140
-Fi® networking problems, see "Wireless networking problems" on page 195. Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality using one of its communication ports. Accessing a network To access a network, connect an Ethernet - Toshiba Portege R830 | User Guide 2 - Page 141
computer's internal microphone (available on certain models) or an optional external microphone. You can listen to sound files or audio CDs using the built microphone. Using a microphone 1 If you want to use an external microphone, connect it to the computer. 2 Click Start, All Programs, Accessories, - Toshiba Portege R830 | User Guide 2 - Page 142
the volume: ❖ For external speakers, use the volume controls on each speaker. ❖ For headphones, use the computer's volume control. Using the Web Camera (Available on certain models.) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and - Toshiba Portege R830 | User Guide 2 - Page 143
The ExpressCard® slot supports the use of ExpressCard media. The slot also supports hot swapping, which allows you to replace one ExpressCard with slot on the side of the computer. NOTE You may first need to remove the card slot protector before you can insert a card. 2 Insert the ExpressCard - Toshiba Portege R830 | User Guide 2 - Page 144
list. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this type of media. To copy data from one media to another, use the drag-and-drop feature of the Windows® operating system. Inserting memory media The following instructions - Toshiba Portege R830 | User Guide 2 - Page 145
reader 145 2 Push the media into the adapter until it locks in place (Sample Illustration) Inserting memory media When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. Removing memory media 1 Prepare the card - Toshiba Portege R830 | User Guide 2 - Page 146
wear and tear on the ports and cables. To achieve a proper connection between your computer and the Port Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user's manual that came with your Port Replicator, or visit pcsupport.toshiba.com - Toshiba Portege R830 | User Guide 2 - Page 147
several utilities designed to help you to reconfigure your system to best meet your individual needs. Together, these allow you to ascertain system. ❖ TOSHIBA Assist ❖ TOSHIBA Application Installer ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA Security Assist ❖ - Toshiba Portege R830 | User Guide 2 - Page 148
148 Utilities TOSHIBA Assist ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ Fingerprint Authentication Utility ❖ TOSHIBA eco Utility™ ❖ TOSHIBA Service Station ❖ TOSHIBA PC Health Monitor TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize - Toshiba Portege R830 | User Guide 2 - Page 149
Utilities TOSHIBA Assist Connect The feature available in this category is: ❖ Bluetooth® Settings 149 (Sample Image) TOSHIBA Assist window - Connect tab - Toshiba Portege R830 | User Guide 2 - Page 150
150 Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window - Secure tab - Toshiba Portege R830 | User Guide 2 - Page 151
Utilities TOSHIBA Assist Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility 151 (Sample Image) TOSHIBA Assist window - Protect & Fix tab - Toshiba Portege R830 | User Guide 2 - Page 152
Utilities TOSHIBA Assist Optimize The features available in this category are: ❖ Mouse Utility ❖ TOSHIBA Hardware Setup (Hardware Settings) ❖ TOSHIBA Button Support ❖ TOSHIBA Accessibility ❖ TOSHIBA Face Recognition Utility ❖ TOSHIBA eco Utility™ (Sample Image) TOSHIBA Assist window - Optimize tab - Toshiba Portege R830 | User Guide 2 - Page 153
Installer 153 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1 Click Start, All Programs, My Toshiba, and then TOSHIBA Application - Toshiba Portege R830 | User Guide 2 - Page 154
. A single user password supports the instant and power-on password functions. When setting up passwords, keep the following in mind: ❖ The user password can be set up under the supervisor password. ❖ The supervisor password must be set before the user password, or the user password must be deleted - Toshiba Portege R830 | User Guide 2 - Page 155
for any losses that may occur to you, your organization or others as a result of the inability to access the computer. To set a supervisor password: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab - Toshiba Portege R830 | User Guide 2 - Page 156
password to a text file or external media of your choice, or click Cancel to continue without saving the password to a text file. 8 Shut down the system to complete the process. Deleting a supervisor password To delete a supervisor password register a password for the power-on password functions: 1 - Toshiba Portege R830 | User Guide 2 - Page 157
the power-on password function: 1 Click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Assist. The TOSHIBA Assist window appears. 2 On the left side, click the Secure tab. 3 Click the User Password icon. 4 Click Delete. 5 Follow the on-screen instructions to remove the user password. NOTE - Toshiba Portege R830 | User Guide 2 - Page 158
user image ❖ Updating a user image ❖ Changing a user image ❖ Deleting a user image ❖ Configuring Settings ❖ Authentication Functions Please note that some recognition fails, log on to your computer using your Windows® password. TOSHIBA does not guarantee that the face recognition utility technology - Toshiba Portege R830 | User Guide 2 - Page 159
Boot Setting-Select this category to set up security features that will prevent an unauthorized user from even starting up your machine. ❖ BIOS User Password: Set up a power-on password in the system BIOS. ❖ HDD User Password: Set up a BIOS password and use the same password for a hard disk password - Toshiba Portege R830 | User Guide 2 - Page 160
any additional Windows® accounts on this computer. ❖ Fingerprint Authentication: Register your fingerprints, to be used in place of your Windows® account password, to log onto your personal account. ❖ Resume Setting-Select this category to configure which security options you want to use when your - Toshiba Portege R830 | User Guide 2 - Page 161
help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility: 1 Click Start, All Programs, TOSHIBA, Utilities, and then PC Diagnostic Tool, or click the PC Diagnostic - Toshiba Portege R830 | User Guide 2 - Page 162
motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector's sensitivity level for AC power and battery power operation. To use the TOSHIBA HDD Protection Utility: 1 Click Start, All Programs, TOSHIBA, Utilities - Toshiba Portege R830 | User Guide 2 - Page 163
Utility 163 Mouse Utility The Mouse utility allows you to change your pointing device or mouse settings. To access the Mouse utility: 1 Click Start, Control Panel, Hardware and Sound, and then under Devices and Printers, click Mouse, or click the Mouse icon in the Optimize tab of TOSHIBA Assist - Toshiba Portege R830 | User Guide 2 - Page 164
your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer, then quickly pressing the F12 key. Select the boot device by pressing the arrow keys, then pressing the Enter key. NOTE Since the system - Toshiba Portege R830 | User Guide 2 - Page 165
set to low for slower processing. Switching the CPU to low allows you to conserve power and extend the operating time of your battery. Always Low-Sets the CPU speed to low when using either the battery or the AC adaptor ❖ Display-Allows you to change various default settings for the built-in display - Toshiba Portege R830 | User Guide 2 - Page 166
that supports the "USB Sleep and Charge function." It also displays the remaining battery capacity. Starting the TOSHIBA Sleep Utility To start this utility, click Start, All Programs, TOSHIBA, Utilities, and then TOSHIBA Sleep Utility. USB Sleep and Charge Your computer can supply USB bus power (DC - Toshiba Portege R830 | User Guide 2 - Page 167
and Charge function" to charge external devices will take longer than charging the devices with their own chargers. ❖ If an external device is connected to the compatible port when the AC adaptor is not connected to the computer, the battery of the computer will be depleted even when the power of - Toshiba Portege R830 | User Guide 2 - Page 168
limit of remaining battery life" heading) to specify when charging should stop. For example, if you set the slider to 10%, charging will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of - Toshiba Portege R830 | User Guide 2 - Page 169
device. TOSHIBA Button Support TOSHIBA Button Support allows you to customize the system control panel buttons. These buttons are located on the system control panel near the upper-right corner of the keyboard. To access TOSHIBA Button Support: 1 Click the TOSHIBA Button Support icon in the - Toshiba Portege R830 | User Guide 2 - Page 170
simultaneously as is usually required. Using Accessibility lets you make the Fn key a sticky key, meaning you can press it once, release it, and then press a function key to activate the hot key function. (Sample Image) TOSHIBA Accessibility window To use TOSHIBA Accessibility: 1 Click Start, All - Toshiba Portege R830 | User Guide 2 - Page 171
utility can be used to replace the keyboard-based user password authentication system when booting up. The fingerprint authentication utility Otherwise, personal information and/or proprietary information on the internal storage drive may be viewed by a third party. For details on how to - Toshiba Portege R830 | User Guide 2 - Page 172
system supports power-on security, existing fingerprint samples can be used also for power-on problems, or lower finger recognition success rate. ❖ Do not scratch or poke the reader with your nails or any hard or and dry your hands thoroughly. ❖ Remove static electricity from your fingers by touching - Toshiba Portege R830 | User Guide 2 - Page 173
Utilities Fingerprint Authentication Utility 173 ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖ Injured finger ❖ - Toshiba Portege R830 | User Guide 2 - Page 174
174 Utilities Fingerprint Authentication Utility Fingerprint reader limitations ❖ The fingerprint reader compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique - Toshiba Portege R830 | User Guide 2 - Page 175
Utilities TOSHIBA eco Utility™ 175 TOSHIBA eco Utility™ The TOSHIBA eco Utility™ monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the TOSHIBA eco Utility™, do one of the following: ❖ Click Start, All - Toshiba Portege R830 | User Guide 2 - Page 176
logs service-relevant information on the computer's internal storage drive. The collected information includes device operation time and number of actuations or status changes (e.g.: number of power button and Fn key combination uses, and AC adaptor, battery, LCD, fan, HDD, sound volume, docking and - Toshiba Portege R830 | User Guide 2 - Page 177
Monitor at any time by uninstalling the software via the Windows® Control Panel. Doing so will automatically delete all collected information from the internal storage drive. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in - Toshiba Portege R830 | User Guide 2 - Page 178
help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the - Toshiba Portege R830 | User Guide 2 - Page 179
computer and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 - Toshiba Portege R830 | User Guide 2 - Page 180
on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced. If the AC power light starts flashing, remove the battery, and continue with the steps below. 3 Connect the AC adaptor to the computer. Leave the battery out of the computer. Try turning the - Toshiba Portege R830 | User Guide 2 - Page 181
Bulletin Step-Charging the computer's battery (click the Ask Iris® link and search for the support bulletin by name). 4 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the - Toshiba Portege R830 | User Guide 2 - Page 182
❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640 x 480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖ Disable Driver Signature Enforcement ❖ Start Windows® Normally - Toshiba Portege R830 | User Guide 2 - Page 183
troubleshooting the problem. To access the Windows® operating system Help and Support: 1 Click Start, then click Help and Support, or press F1. The Help and Support instructions. ❖ Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support - Toshiba Portege R830 | User Guide 2 - Page 184
lists resources assigned to the device. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem - Toshiba Portege R830 | User Guide 2 - Page 185
. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example - Toshiba Portege R830 | User Guide 2 - Page 186
. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the computer is consuming full power. Try turning off the computer. The battery may not be inserted correctly in the computer. Turn off the computer, remove the battery, clean - Toshiba Portege R830 | User Guide 2 - Page 187
may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical - Toshiba Portege R830 | User Guide 2 - Page 188
® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the - Toshiba Portege R830 | User Guide 2 - Page 189
able to increase the brightness of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have - Toshiba Portege R830 | User Guide 2 - Page 190
190 If Something Goes Wrong Optical disc drive problems 6 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors 7 Click Start. Error-checking tests and repairs the storage drive. Your hard disk seems very slow. If you have been - Toshiba Portege R830 | User Guide 2 - Page 191
requires power to operate. Make sure a program is not accessing the drive and preventing it from ejecting. If you need to remove a disc and cannot turn on the computer (for example, if the battery is completely discharged), use a narrow object, such as a straightened paper clip, to press the manual - Toshiba Portege R830 | User Guide 2 - Page 192
Adjust the volume control. ExpressCard® problems (Available on certain models.) ExpressCards® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one - Toshiba Portege R830 | User Guide 2 - Page 193
If Something Goes Wrong ExpressCard® problems 193 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard's Properties dialog box, which contains - Toshiba Portege R830 | User Guide 2 - Page 194
. Refer to the card's documentation, which should contain a troubleshooting section. Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that - Toshiba Portege R830 | User Guide 2 - Page 195
exactly as it will print. Contact the software manufacturer for more information. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of - Toshiba Portege R830 | User Guide 2 - Page 196
each active network adapter will be displayed. ❖ Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of - Toshiba Portege R830 | User Guide 2 - Page 197
with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical disc - Toshiba Portege R830 | User Guide 2 - Page 198
feature. Save your work! See "Computing tips" on page 100 for instructions. On a regular basis, back up the information stored on your internal storage drive. Use Windows® to back up files, or the entire computer, to an optical disc, or external hard disk. Here are some ways you can do this: ❖ Use - Toshiba Portege R830 | User Guide 2 - Page 199
system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring the Windows® operating system to the state it was in just prior - Toshiba Portege R830 | User Guide 2 - Page 200
up your computer or just your important files to optical disc drives, or hard drives. An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical disc drives built into recent Toshiba portable computer models can write to - Toshiba Portege R830 | User Guide 2 - Page 201
battery power. Connect the AC adaptor before continuing. 1 Prepare your backup target by connecting it and/or inserting a blank optical disc in the drive. 2 Click Start. 3 Click Control Panel. 4 Click Back up your computer under the System and Security heading. Follow the on-screen instructions case - Toshiba Portege R830 | User Guide 2 - Page 202
to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the Power supply mode settings" on page 168. ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power - Toshiba Portege R830 | User Guide 2 - Page 203
If Something Goes Wrong If you need further assistance 203 ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The "USB - Toshiba Portege R830 | User Guide 2 - Page 204
problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support have: ❖ Your computer's serial number ❖ The computer and any optional devices related to the problem ❖ Backup copies of your Windows® - Toshiba Portege R830 | User Guide 2 - Page 205
site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty - Toshiba Portege R830 | User Guide 2 - Page 206
206 If Something Goes Wrong Toshiba's worldwide offices Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd. Irvine, California 92618 USA 800-457-7777 (within the US) 949-859-4273 (outside of the US this call may incur long-distance charges) Spain Toshiba Information - Toshiba Portege R830 | User Guide 2 - Page 207
of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖ ODD ❖ Mute ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ Output (Display switch) ❖ Brightness control ❖ Wireless ❖ Touch pad ❖ Cursor - Toshiba Portege R830 | User Guide 2 - Page 208
you press the Fn key. NOTE Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. To use the Hot Key Cards: 1 Press and hold the Fn key. The TOSHIBA Cards appear - Toshiba Portege R830 | User Guide 2 - Page 209
associated hot key. This section lists the available hot key functions. NOTE Hot keys are keys that, when pressed in combination with the Fn key, turn system functions on and off. Hot keys have a legend on the key indicating the option or feature the key controls. Optical disk drive This TOSHIBA - Toshiba Portege R830 | User Guide 2 - Page 210
210 Hot Keys/TOSHIBA Cards Hot key functions Volume Mute or Fn + This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the following options: - Toshiba Portege R830 | User Guide 2 - Page 211
displays the following options: or Fn + (Sample Image) Security options ❖ To enable lock, select . ❖ To cancel, select . The Fn + F1 hot key function activates instant security. The user logon screen will appear and a user with a valid account will need to log back on to gain access to the - Toshiba Portege R830 | User Guide 2 - Page 212
212 Hot Keys/TOSHIBA Cards Hot key functions Power plan or Fn + This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window. Selecting this - Toshiba Portege R830 | User Guide 2 - Page 213
mode or Fn + Hot Keys/TOSHIBA Cards Hot key functions 213 This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see "Using and configuring Sleep mode" on page 95. Selecting this Card or pressing the hot key displays the following options - Toshiba Portege R830 | User Guide 2 - Page 214
214 Hot Keys/TOSHIBA Cards Hot key functions Hibernation mode or Fn + This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see "Using and configuring Hibernation mode" on - Toshiba Portege R830 | User Guide 2 - Page 215
/TOSHIBA Cards Hot key functions 215 Output (Display switch) This TOSHIBA Card or hot key cycles through the power-on display options -in display and external monitor (extended mode) ❖ Built-in display and TV (extended mode) ❖ External monitor and TV (extended mode) ❖ Swap-Switch primary display - Toshiba Portege R830 | User Guide 2 - Page 216
Hot Keys/TOSHIBA Cards Hot key functions NOTE Cycle through the display modes, then select the desired mode. Not all functions are supported on all models. Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop - Toshiba Portege R830 | User Guide 2 - Page 217
/TOSHIBA Cards Hot key functions 217 Disabling or enabling wireless devices or Fn + This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ Wi-Fi® enabled-Enables just the Wi-Fi® module. ❖ Bluetooth®* enabled-Enables just - Toshiba Portege R830 | User Guide 2 - Page 218
218 Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling the touch pad or Fn + This TOSHIBA Card or hot key enables/disables the touch pad. For more information on using the touch pad, see "Using the touch pad" on page 79. Selecting this Card or pressing the hot key displays the - Toshiba Portege R830 | User Guide 2 - Page 219
/TOSHIBA Cards Hot key functions 219 Cursor control overlay or Fn + This TOSHIBA Card or hot key turns the cursor control overlay on and off. Selecting this Card or pressing the hot key displays the following options: (Sample Image) Cursor control overlay Numeric overlay or Fn + This TOSHIBA - Toshiba Portege R830 | User Guide 2 - Page 220
Cards Hot key functions Keyboard hot key functions Fn + This hot key turns the scroll lock feature on and off. Fn + This hot key turns allows you to zoom out. Fn + This hot key turns allows you to zoom in. Fn + This hot key decreases the speaker volume. Fn + This hot key increases the - Toshiba Portege R830 | User Guide 2 - Page 221
Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA approved Europe VDA approved - Toshiba Portege R830 | User Guide 2 - Page 222
's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD-ROM Compact Disc Read-Only Memory CD-RW Compact Disc Rewrite Memory CMOS Complementary Metal-Oxide Semiconductor COM1 communications port 1 (serial - Toshiba Portege R830 | User Guide 2 - Page 223
HDD Hard Disk Drive HDMI High-Definition Multimedia Interface HDMI-CEC High-Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service - Toshiba Portege R830 | User Guide 2 - Page 224
on the screen. An adapter can take a number of forms, from a microprocessor to a simple connector. An intelligent adapter (one that is capable of doing some processing) may also be called a controller. Alternating Current (AC)-The type of power usually supplied to residential and commercial wall - Toshiba Portege R830 | User Guide 2 - Page 225
(HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM media before checking the internal storage drive. bus-An electrical circuit that connects the central processing unit (CPU) with other parts of the computer, such as the video adapter, disk drives, and ports - Toshiba Portege R830 | User Guide 2 - Page 226
a single computer system. (2) How parts of the system are set up (that is, configured). controller-A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU-See Central - Toshiba Portege R830 | User Guide 2 - Page 227
user. Direct Current (DC)-The type of power usually supplied by batteries. DC flows in one direction. Compare Alternating Current (AC). Direct Memory Access (DMA)-A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory-See folder. disable - Toshiba Portege R830 | User Guide 2 - Page 228
usually end with a .bat or .exe extension. expansion device-A device that connects to a computer to expand its capabilities. Other names for an expansion device are port expander, port replicator, docking station, or network adapter. extension-See file extension. external device-See device. - Toshiba Portege R830 | User Guide 2 - Page 229
bus-The primary pathway (bus) between the CPU and the computer's main memory. Also called "system bus." See also bus. function keys-The keys labeled F1 through F12, typically located on the keyboard. Their function is determined by the operating system and/or individual programs. G ground - Toshiba Portege R830 | User Guide 2 - Page 230
-(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. hot swapping-The ability to add or remove devices from a computer while - Toshiba Portege R830 | User Guide 2 - Page 231
to incandescent and compact fluorescent lamps. LCD (Liquid Crystal Display)-A type of device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk as ROM. A computer's main memory is RAM. See also RAM, ROM. microprocessor-See Central - Toshiba Portege R830 | User Guide 2 - Page 232
memory, and other primary components. MS-DOS prompt-See system prompt. multi-function drive-A DVD drive that can read and write to CD and DVD media. multimedia-A combination of two or more media time. On your computer, the parallel port provides a parallel communications interface between the - Toshiba Portege R830 | User Guide 2 - Page 233
password-A unique string of characters entered by a user to verify his or her identity to the computer or the network. PC Card-A credit-card-sized expansion card designed to increase the capabilities of computers. PC Cards provide functions such as modem, fax/modem, hard disk drive, network adapter - Toshiba Portege R830 | User Guide 2 - Page 234
information in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile - Toshiba Portege R830 | User Guide 2 - Page 235
To send a file to another computer through a modem or network. See also download. USB-See Universal Serial Bus (USB). USB Flash drive-A small, portable flash memory card that plugs into a computer's USB port and functions as a portable hard drive. They are smaller and more durable than an external - Toshiba Portege R830 | User Guide 2 - Page 236
Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. World Wide Web (www)-The worldwide network of Web sites linked together over the Internet. A user of the Web can jump from site to - Toshiba Portege R830 | User Guide 2 - Page 237
Index A AC adaptor 49 AC power 119 AC power light 49 accessing network 140 adding memory check total memory 63 memory (optional) 54 optional external devices 54 adequate ventilation cooling fan 48 adjusting touch pad settings 82 audio features 141 B backing up files 101, 109 battery battery life 118 - Toshiba Portege R830 | User Guide 2 - Page 238
123 BIOS Setup see TOSHIBA Hardware Setup button eco Utility™ 128 eject, optical disc drive 111 power 53 Shut down 56, 90 start 138 C Call2Recycle™ battery 134 caring for your computer 98 changing battery 129 character keys 102 charging the battery 51 cleaning the computer 98 communications network - Toshiba Portege R830 | User Guide 2 - Page 239
disc drive 111 emulate a full-size keyboard 102 enabling touch pad 83, 218 ENERGY STAR® 40 eSATA troubleshooting 203 eSATA/USB combo port Using 146 using 146 expansion port using 146 exploring desktop 136 ExpressCard® inserting 143 removing 143 troubleshooting 192 using 143 ExpressCard® problems - Toshiba Portege R830 | User Guide 2 - Page 240
battery 131 battery 129 memory modules 54 mouse 86 Instruction Manual for Safety and Comfort 45 internal storage drive recovery 63 K keyboard Alt keys 102 character keys 102 Ctrl keys 102 emulate a full-size 102 Fn key 102 function keys 102 hot keys 220 overlay keys 103 special Windows® keys - Toshiba Portege R830 | User Guide 2 - Page 241
Index 241 inserting into socket 58 removing 60, 62 microphone using 141 monitor connecting 84 monitor problems troubleshooting 188 monitoring battery power 122 mouse installing 86 mouse utility 163 moving the computer 99 N network accessing 140 Connect to the Internet 140 connecting your computer - Toshiba Portege R830 | User Guide 2 - Page 242
65 restoring from recovery DVDs/ media 75 to custom size partition 70 without changing drive partitions 67 recycle bin icon 137 registering computer 54 removing an optical disc with computer on 115 and optical disc with computer off 115 battery from the computer 129 ExpressCard® 143 memory module - Toshiba Portege R830 | User Guide 2 - Page 243
105 starting a program from Start 105 starting again from Hibernation mode 95 Sleep mode 98 Startup menu problem solving 182 supervisor password, deleting 156 supervisor password, set up 155 system indicator lights AC power 49 drive in-use indicator 111 LEDs 50, 51, 53, 92, 95, 98, 122, 123, 142 - Toshiba Portege R830 | User Guide 2 - Page 244
and Support, Windows® operating system 183 high-pitched noise 192 installing hardware/software 201 keyboard 187 keyboard will not respond 179 memory problems 185 missing files/trouble accessing a drive 189 on-screen eject button 191 optical disc drive 190 power and batteries 185 printer 194 restore - Toshiba Portege R830 | User Guide 2 - Page 245
using a microphone 141 computer lock 99 DVDs 110 expansion port 146 ExpressCard® 143 Hibernation mode 92 hot key to set a power plan 127 Memory card reader 144 optical disc drive 110 Shut down command 90 Sleep mode 95 TOSHIBA eco power plan 128 touch pad 79 Web Camera 142 using the keyboard 101
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 |
GMAD00267010
12/10
If you need assistance:
❖
Toshiba’s Support Web site
pcsupport.toshiba.com
❖
Toshiba Customer Support Center
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
For more information, see
“If Something Goes Wrong” on
page 178
in this guide.
Portégé
®
R830 Series
User’s Guide