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USB Sleep and Charge, TOSHIBA PC Health Monitor

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212 Index TOSHIBA Face Recognition Utility 128 TOSHIBA Hardware Setup 134 TOSHIBA HDD Protection Utility 132 TOSHIBA PC Diagnostic Tool Utility 131 TOSHIBA PC Health Monitor 145 TOSHIBA Security Assist 129 TOSHIBA Service Station 145 TOSHIBA Sleep Utility 136 touch pad using 68 TouchPad™ control buttons 72 primary button 72 secondary button 72 traveling tips 104 troubleshooting 159 AC power light is blinking 152 battery light is blinking 153 bookmarked site not found 155 checking device properties 156 computer hangs when ExpressCard® inserted 165 computer will not start 151 corrupted/damaged data files 162 data/entire system backup 172 Device Manager 156 Disk Defragmenter 162 display error message 160 display problems screen is blank 159 DVD player 169 eject button 163 error message, warning resume failure 152 Error-checking 161 eSATA 175 ExpressCard® 164 ExpressCard® checklist 164 ExpressCard® slot appears dead 164 ExpressCard®, error occurs 166 ExpressCard®, hot swapping fails 165 ExpressCard®, not recognized 166 external display problems 160 external keyboard 159 external monitor 160 good computing habits 170 hard disk drive is slow 162 Help and Support, Windows® operating system 155 high-pitched noise 164 installing hardware/software 173 keyboard 159 keyboard will not respond 151 memory problems 157 missing files/trouble accessing a drive 161 on-screen eject button 163 optical disc drive 162 power and batteries 157 printer 166 restore points 171 screen does not look correct/ flickers 160 slow Internet connection 155 sound system 163 trouble running discs 163 trouble running programs 162 URL address not found 155 USB Sleep and Charge cannot use 174 USB Wakeup function does not work 175 Windows® operating system not working 153 wireless networking 167 Trusted Platform Module (TPM) 141

Section	Page
Portégé® R930 Series User’s Guide	1
Contents	18
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Other documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	33
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	34
Check list	35
Precautions	35
Important information on your computer’s cooling fan	37
Setting up your computer	38
Connecting to a power source	38
Charging the main battery	41
Using the computer for the first time	41
Setting up your software	42
Registering your computer with Toshiba	42
Adding optional external devices	42
Adding memory (optional)	43
Installing a memory module	43
Removing a memory module	49
Checking total memory	52
Recovering the Internal Storage Drive	52
Recovering to out-of-box state (recommended recovery method)	54
Recovering without changing the internal storage drive partitions	56
Recovering to a custom size partition	59
Creating recovery media	61
Restoring from recovery media	64
Erasing the Internal Storage Drive	66
Checking the internal storage drive operating status	67
Installing drivers and applications	67
Using the touch pad	68
Adjusting touch pad settings	71
Disabling or enabling the touch pad	72
Scrolling with the touch pad	72
Control buttons	72
Connecting an external device	73
Using external display devices	73
Selecting video cables	73
Connecting an HDMI™-compatible television or display device	74
Connecting an external monitor or projector	74
Adjusting the quality of the external display	75
Customizing your computer’s settings	75
Caring for your computer	76
Cleaning the computer	76
Moving the computer	76
Using a computer lock	76
Chapter 2: Learning the Basics	78
Computing tips	78
Using the keyboard	79
Character keys	80
Ctrl, Fn, and Alt keys	80
Function keys	80
Special Windows® keys	81
Starting a program	81
Starting a program using the Search programs and files field	81
Starting a program from the Start menu	82
Saving your work	82
Backing up your work	83
Restoring your work	83
Using the optical disc drive	84
Optical disc drive components	84
Inserting an optical disc	85
Playing optical media	86
Recording optical media	86
Removing a disc with the computer on	87
Removing a disc with the computer off	87
Toshiba’s online resources	88
Chapter 3: Mobile Computing	89
Toshiba’s energy-saver design	89
Running the computer on battery power	90
Battery Notice	90
Power management	91
Using additional batteries	91
Charging the main battery	92
Charging the RTC battery	93
Monitoring main battery power	93
Determining remaining battery power	94
What to do when the main battery runs low	95
Setting battery notifications	95
Conserving battery power	96
Power Plans	97
Using a hot key to set the Power Plan	98
Using the TOSHIBA eco power plan	99
Changing the main battery	99
Removing the battery from the computer	100
Inserting a charged battery	101
Taking care of your battery	102
Safety precautions	102
Maintaining your battery	103
Disposing of used batteries	103
Traveling tips	104
Chapter 4: Exploring Your Computer’s Features	106
Exploring the desktop	106
Finding your way around the desktop	107
Setting up for communications	109
Connecting your computer to a network	110
Exploring audio features	110
Recording sounds	110
Using external speakers or headphones	111
Using the Web Camera	111
Using an ExpressCard®	112
Inserting an ExpressCard®	112
Removing an ExpressCard®	113
Using the Memory card reader	114
Inserting memory media	114
Removing memory media	115
Using the eSATA/USB combo port	116
Using the expansion port	116
Chapter 5: Utilities	117
TOSHIBA Assist	118
Connect	119
Secure	120
Protect & Fix	121
Optimize	122
TOSHIBA Application Installer	123
Setting passwords	124
Using an instant password	124
Using a supervisor password	125
Using a user password	126
TOSHIBA Face Recognition Utility	128
TOSHIBA Security Assist	129
TOSHIBA PC Diagnostic Tool Utility	131
TOSHIBA HDD Protection Utility	132
Mouse Utility	133
TOSHIBA Hardware Setup	134
TOSHIBA Sleep Utility	136
Starting the TOSHIBA Sleep Utility	136
USB Sleep and Charge	136
Enabling/Disabling USB Sleep and Charge	138
Power supply mode settings	138
TOSHIBA Button Support	139
TOSHIBA Accessibility	140
Trusted Platform Module (TPM)	141
Fingerprint Authentication Utility	141
Fingerprint utility limitations	141
Using the Fingerprint Authentication Utility	141
Fingerprint Logon	142
Care and maintenance of your fingerprint reader	142
Fingerprint reader limitations	144
TOSHIBA eco Utility™	144
TOSHIBA Service Station	145
TOSHIBA PC Health Monitor	145
ConfigFree®	146
Getting Started	147
ConfigFree® Utilities	147
Chapter 6: If Something Goes Wrong	150
Problems that are easy to fix	150
Problems when you turn on the computer	151
The Windows® operating system is not working	153
Using Startup options to fix problems	154
Internet problems	155
The Windows® operating system can help you	155
Fixing a problem with Device Manager	156
Checking device properties	156
Memory problems	157
Power and the batteries	157
Keyboard problems	159
Display problems	159
Disk or storage drive problems	161
Error-checking	161
Optical disc drive problems	162
Sound system problems	163
ExpressCard® problems	164
ExpressCard® checklist	164
Resolving ExpressCard® problems	164
Printer problems	166
Wireless networking problems	167
DVD operating problems	169
Develop good computing habits	170
Data and system configuration backup in the Windows® operating system	171
If you need further assistance	175
Contacting Toshiba	176
Other Toshiba Internet Web sites	176
Toshiba’s worldwide offices	177
Appendix A: Hot Keys/TOSHIBA Cards	178
Hot Key Cards	178
Using the Hot Key Cards	179
Hot key functions	180
Volume Mute	180
Lock (Instant security)	181
Power plan	182
Sleep mode	183
Hibernation mode	184
Output (Display switch)	185
Display brightness	186
Disabling or enabling wireless devices	187
Disabling or enabling the touch pad	188
Keyboard hot key functions	189
Appendix B: Power Cord/Cable Connectors	190
Glossary	191
A	193
B	194
C	195
D	196
E	197
F	198
G	198
H	198
I	199
K	199
L	199
M	200
N	201
O	201
P	201
R	202
S	203
T	204
U	204
W	205

Match case Limit results 1 per page

212

Index

TOSHIBA Face Recognition Utility

128

TOSHIBA Hardware Setup

134

TOSHIBA HDD Protection Utility

132

TOSHIBA PC Diagnostic Tool Utility

131

TOSHIBA PC Health Monitor

145

TOSHIBA Security Assist

129

TOSHIBA Service Station

145

TOSHIBA Sleep Utility

136

touch pad

using

TouchPad™

control buttons

primary button

secondary button

traveling tips

104

troubleshooting

159

AC power light is blinking

152

battery light is blinking

153

bookmarked site not found

155

checking device properties

156

computer hangs when

ExpressCard® inserted

165

computer will not start

151

corrupted/damaged data files

162

data/entire system backup

172

Device Manager

156

Disk Defragmenter

162

display error message

160

display problems

screen is blank

159

DVD player

169

eject button

163

error message, warning resume

failure

152

Error-checking

161

eSATA

175

ExpressCard®

164

ExpressCard® checklist

164

ExpressCard® slot appears dead

164

ExpressCard®, error occurs

166

ExpressCard®, hot swapping fails

165

ExpressCard®, not recognized

166

external display problems

160

external keyboard

159

external monitor

160

good computing habits

170

hard disk drive is slow

162

Help and Support, Windows®

operating system

155

high-pitched noise

164

installing hardware/software

173

keyboard

159

keyboard will not respond

151

memory problems

157

missing files/trouble accessing a

drive

161

on-screen eject button

163

optical disc drive

162

power and batteries

157

printer

166

restore points

171

screen does not look correct/

flickers

160

slow Internet connection

155

sound system

163

trouble running discs

163

trouble running programs

162

URL address not found

155

USB Sleep and Charge

cannot use

174

USB Wakeup function

does not work

175

Windows® operating system not

working

153

wireless networking

167

Trusted Platform Module (TPM)

141