Toshiba Portege Z20t-B2111W8 Portege Z20-B Series Windows 8.1 User's Guide (PT
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- Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 1
Portégé® Z20-B Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 2
most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 3
or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical devices - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 5
network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 6
: ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 7
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 8
include: ❖ Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 9
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 10
10 Regulatory statements This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 11
11 The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive is intended to protect the quality of the environment and human health through the responsible use of natural resources - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 12
12 Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ Belgique: Deutschland: France: Italia: For private usage outside buildings across public grounds over less than 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 13
of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff responsible for the wireless network. ❖ The 5 GHz Turbo mode feature is not allowed for operation in any European Community country. ❖ This - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 14
, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 15
15 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This equipment uses a frequency of 2.4 GHz. 2 DS: This equipment uses DS-SS modulation. OF: This equipment uses OFDM modulation. 3 The interference range of this equipment is less than 40m. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 16
Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 17
17 Trademarks Portégé, Accupoint, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 18
18 Device Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 19
Contents Introduction 25 This guide 27 Safety icons 28 Other icons used 28 Your device's features and specifications ..... 29 Documentation 29 Service options 29 Chapter 1: Getting Started 30 Selecting a place to work 30 Features and components 31 Front 31 Back 32 Left side 33 Right side - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 20
20 Contents Using the notebook with an external keyboard, mouse or monitor 38 Typing style 39 Taking breaks and varying tasks 40 Mobile computing tips 40 Transporting the notebook 40 Seeking additional help 41 Check list 41 Precautions 42 Setting up your device 43 Connecting to a power - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 21
Contents 21 Directing the display output when your device is attached to the keyboard dock 67 Directing the display output when your device is in tablet mode 68 Adjusting the quality of the external display 69 Customizing your device's settings 69 Caring for your device 70 Cleaning the device - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 22
password 107 Using a user password 109 Deleting a user password 111 TOSHIBA Face Recognition Utility 112 System Settings 113 Function Key 115 Recovery Media Creator 116 Service Station 116 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 23
Utility 119 TruCapture 120 To crop a photo 122 To convert text in an image to editable text 122 Chapter 6: If Something Goes Wrong 124 Problems that are easy to fix 124 Problems when you turn on the device 125 The Windows® operating system is not working 127 Using Startup options to fix - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 24
24 Contents Sleep mode 150 Hibernation mode 151 Output (Display switch 151 Display brightness 152 Disabling or enabling wireless devices ........ 152 Disabling or enabling the touch pad 152 Disabling or enabling the cursor control overlay 153 Disabling or enabling the numeric overlay 153 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 25
maximum energy efficiency. You can wake the device from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve the device's energy. 25 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 26
be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 27
on your particular model, please visit Toshiba's Web site at support.toshiba.com. While Toshiba has made every effort at the time software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the device's features as well as some basic procedures - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 28
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 29
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your device, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 30
information on the Quick Start document (that shipped with your device) carefully and make sure you fully understand the instructions before you attempt to use your device in order to avoid potential hazards that could cause bodily injury, property damage, or damage the device. Selecting a - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 31
Getting Started Features and components 31 Features and components For further details on each of the items listed in the following section, be sure to follow the provided references to sections later in this document or on the Quick Start document that shipped with your device. Front Web Camera - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 32
32 Getting Started Features and components ❖ Internal microphones-Allow you to record sounds using the device's internal microphones or an optional external microphone. You can listen to audio files using the built-in speakers, headphones, or external speakers. ❖ Ambient light sensor-Enables the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 33
Left side Getting Started Features and components 33 Security lock slot Security lock switch RGB (Monitor) port* HDMI™ Out port* *Available on certain models (Sample Illustration) Left side view Make sure the Security lock switch is in the unlocked position before attaching or detaching the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 34
34 Getting Started Features and components Right side Volume control button Battery indicator light Micro HDMI™ Out port* Power button Reset button Power indicator light Micro USB port microSD™ slot Headphone/Microphone jack USB 3.0 ports Network port DC-IN Power indicator light Attach/ - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 35
Getting Started Features and components 35 ❖ Micro SD™ slot-Supports the use of microSD™ (SD™) media. For more information, see "Using the Memory card reader" on page 102. ❖ Headphone/Microphone jack-Allows you to listen - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 36
36 Getting Started Features and components Underside Reset button (Sample Illustration) Underside view ❖ Reset button-Allows you to shut down your device in the event that the device has frozen. Never use a pencil to press the Reset button. Pencil lead can break off inside the device and damage - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 37
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 38
and components ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 39
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 40
to relieve the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the device at a good height, remember to operate the device on a hard flat stable surface. Using your device on a carpet - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 41
Labor, Occupational Safety & Health Administration Web site at: http://www.osha.gov/SLTC/etools/computerworkstations/. Check list ❏ Is your chair comfortable - does it support your back and arms well? ❏ Are your feet flat on the ground? ❏ Is there adequate space under your desk for your legs? ❏ Are - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 42
from the power plug socket and device. Failure to follow these instructions could result in serious injury or permanent damage to the device. the power again until you have taken the device to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface of - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 43
Getting Started Setting up your device 43 Consider using a hard device insulating pad or similarly suitable hard insulating material when using a device on your lap. Never place a heavy object on the device and be careful not to drop a heavy object onto the device. It could damage the device or - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 44
the device's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 45
AC power light on the indicator panel glows. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The device's main battery light gives you an indication of the main battery - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 46
panel. Initial setup The Startup screen is the first screen displayed when you turn on your device for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your device. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 47
may vary according to your software setup choices. The first time you turn on your device, the setup guides you through steps to set up your software. Follow the on-screen instructions. Registering your device with Toshiba Product registration is strongly recommended, and allows Toshiba to send you - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 48
48 Getting Started To Shut down your device To Shut down your device 1 Press the Windows® ( ) key to display the Start screen. Pressing the power button before shutting down the Windows® operating system could cause you to lose your work. Make sure the system indicator panel's storage drive light - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 49
Getting Started To Restart your device 49 To Restart your device 1 Press the Windows® ( ) key to display the Start screen. 2 Click or touch the Power ( ) icon at the upper-right corner of the screen. Restart option (Sample Image) Restart 3 Highlight Restart, and then click or touch the Restart - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 50
with enough memory to run most of today's popular applications. Toshiba will not be responsible for any product damage, data loss, service or part replacement made necessary by improper installation of a memory module. Recovering the Internal Storage Drive Your device includes recovery utilities to - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 51
Getting Started Recovering the Internal Storage Drive 51 A recovery image of your device is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 52
52 Getting Started Recovering the Internal Storage Drive NOTE When you create recovery media, only the operating system files and drivers originally shipped with the device are backed up to the external media and can be restored from this media. Any files that you created are not backed up on the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 53
Getting Started Recovering the Internal Storage Drive 53 2 Select DVD or USB Flash from the drop-down list, depending on the type of external media you want to use. 3 Check the "Information" area of the dialog box to determine the number of DVDs you will need and/or the minimum amount of storage - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 54
example, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. For instructions on creating recovery media, see "Creating recovery media" on page 51. NOTE When you restore your system, only the operating system files - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 55
executed all data on your internal storage drive will be deleted and rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Click or touch Finish - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 56
56 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Under Refresh your PC without affecting your files, click or touch Get - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 57
Getting Started Recovering the Internal Storage Drive 57 7 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 58
58 Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Under Remove everything and reinstall Windows, click or touch Get - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 59
Getting Started Recovering the Internal Storage Drive 59 7 Click or touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you want to fully clean your drive screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 60
60 Getting Started Recovering the Internal Storage Drive NOTE Selecting the "Fully clean the drive" option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 61
the same function as the left button on a mouse. When a step instructs you to click or touch or choose an item, move the cursor to the NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. NOTE The touch pad - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 62
pad Primary control button Secondary control button (Sample Illustration) The touch pad and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon (usually an arrow) that moves on the screen when you slide your - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 63
right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button Scroll vertically Slide your finger along the right - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 64
the screen. The on-screen pointer may also seem to automatically select text, click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing technique to avoid accidental contact with the touch pad. You may be - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 65
by device model. The touch pad settings are accessible through the Mouse Properties option of the Windows® Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is enabled by default. To enable/disable the touch pad: ❖ Press the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 66
port on the side of your device, and then connect the other end of the cable to your television or display device. Refer to the manual that came with the television or display device for more information. Your device should automatically detect the external display device. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 67
Getting Started Using external display devices 67 Connecting an external monitor or projector You can easily attach an external monitor or projector to your device if you need a larger screen. To do this: 1 Read the directions that came with the monitor to see if you first need to install new - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 68
68 Getting Started Using external display devices ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The Windows® ( ) + P keys navigate through the options without activating a selection. Press ENTER to activate a selection. NOTE You may also use the FN + F5 key, and - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 69
, and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 89. There are additional - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 70
70 Getting Started Caring for your device Caring for your device This section gives tips on cleaning and moving your device. For information about taking care of your device's battery, see "Taking care of your battery" on page 91. NOTE Please handle your device carefully to avoid scratching or - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 71
Getting Started Caring for your device 71 To secure the device: 1 Slide the Security Lock switch to the unlocked position. 2 Wrap the cable through or around some part of a heavy object. Make sure there is no way for a potential thief to slip the cable off the object. 3 Pass the locking end - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 72
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the device's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 73
Learning the Basics Computing tips 73 ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 74
dock. Attaching the tablet and keyboard dock 1 Make sure the Security Lock switch is in the unlocked ( ) position. 2 Align the guides on the keyboard dock bracket to the guide points at the bottom edge of the tablet and gently press the tablet straight down into the bracket until it clicks in - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 75
Learning the Basics Attaching and detaching the keyboard dock 75 Detaching the tablet and keyboard dock Close all applications and save all unsaved files before detaching the tablet from the keyboard. Do not disconnect the tablet from the keyboard while an application is running to avoid loss of - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 76
Start screen and the last app opened, or between the Desktop and Start screens if no apps are open. For more information refer to Help & Support, or see "Exploring the Start screen" on page 94. ❖ Application key-Has a similar function as the secondary mouse button. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 77
Learning the Basics Using the keyboard 77 Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer's keyboard. (Sample - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 78
78 Learning the Basics Backlit keyboard dock Backlit keyboard dock Your keyboard may have a backlight illumination feature. If the keyboard backlight setting is set to Auto, the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing. You can - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 79
out. Zoom out-Place and pinch two fingers together to zoom out. (Applicable to apps that support this function.) Zoom in-Place and spread two fingers apart to zoom in. (Applicable to apps that support this function.) Rotate-Place two or more fingers on an item and rotate your hand. The item - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 80
80 Learning the Basics Starting an app Starting an app To Start an app on the Start screen, move your pointer over the appropriate app tile and click or touch to open. To Start an app from the Desktop, move your pointer to the upper-right corner of the screen. When the Windows® charms slide out - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 81
Learning the Basics Saving your work 81 Saving your work Before you turn off the device using the Shut down command, save your work on the internal storage drive, external media, flash media, or optical disc. This is one of the most important rules of computing. Many applications offer a feature - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 82
Chapter 3 Mobile Computing This chapter covers all aspects of using your device while traveling. Toshiba's energy-saver design Your device enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features that - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 83
Mobile Computing Running the device on battery power 83 Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product model, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 84
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging the main battery The battery needs to be charged before you can use it to power the device. Always use the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 85
Mobile Computing Monitoring battery power 85 The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 86
86 Mobile Computing Monitoring battery power NOTE If the AC power light flashes amber during charging, either a battery pack is malfunctioning, or it is not receiving correct input from the AC power supply. HINT: Be careful not to confuse the Battery light ( ) and the ON/OFF light ( ). When the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 87
Mobile Computing Monitoring battery power 87 TECHNICAL NOTE: The device drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The device calculates the remaining battery charge based on your current - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 88
88 Mobile Computing Monitoring battery power 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the alarm settings to suit your needs. Conserving battery power How long a fully charged battery pack lasts when - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 89
Mobile Computing Monitoring battery power 89 These power-saving options control the way in which the device is configured. By using them, you can increase the length of time you can use the device before you need to recharge the battery. Microsoft® has combined these options into preset Power - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 90
90 Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 91
sound Do not expose the device to fire. The battery could explode. Do not turn on the device's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or device failure including but not - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 92
with the device in a carrying case. Toshiba offers a choice of carrying cases for the device. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 93
Mobile Computing Traveling tips 93 NOTE Before using your device aboard an aircraft, make sure the Wireless antenna is OFF (Airplane mode is ON) if your device has wireless LAN capability. NOTE To enable or disable wireless communication, use the FN + F8 key. For more information see "TOSHIBA - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 94
screen to go to the Start screen or to toggle back to the Desktop screen. For detailed information, please refer to the Windows® Help and Support. By clicking or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with. 94 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 95
Exploring Your Device's Features Exploring the Start screen 95 For detailed information on the new functionality, refer to the Windows® Help and Support. Search icon Power icon App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 96
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 97
Exploring Your Device's Features Exploring the desktop 97 Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 98
98 Exploring Your Device's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 99
connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP ( will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 140. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 100
100 Exploring Your Device's Features Exploring audio features Connecting your device to a network You can connect your device to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 101
101 Exploring Your Device's Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your device is - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 102
indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, ™ Card, an SD™ adapter is required. The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 103
card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 104
104 Exploring Your Device's Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 105
related utility is available on your system. ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ TOSHIBA Face Recognition Utility ❖ System Settings ❖ Function Key ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer ❖ PC Health Monitor ❖ Display Utility ❖ TruCapture™ 105 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 106
106 Utilities and Applications eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 107
protection for your files. When you set a password, you must enter the password before you can work on your device again. TOSHIBA supports different types of passwords on your device: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 108
108 Utilities and Applications Password Utility To set a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 109
109 Utilities and Applications Password Utility Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 110
110 Utilities and Applications Password Utility To register a password for the power-on password functions: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 111
111 Utilities and Applications Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 112
112 Utilities and Applications TOSHIBA Face Recognition Utility TOSHIBA Face Recognition Utility Your computer may come with the TOSHIBA Face Recognition utility. This utility provides another way to log on to your computer. NOTE For high security purposes, TOSHIBA Face Recognition is not a - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 113
113 Utilities and Applications System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click or touch System Settings. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 114
the AC adaptor in. ❖ Keyboard-Allows you to access the wake-on keyboard function, or to configure the function keys. ❖ USB ❖ Legacy USB Support-Allows you to enable/disable the keyboard/mouse/floppy diskette drive legacy emulation. ❖ Internal USB 3.0 Controller-Allows you to use the internal USB - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 115
115 Utilities and Applications Function Key Function Key NOTE The Function option is disabled by default. TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 116
-box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 51. Service Station The Service Station helps you keep your new device running at its best by notifying you when updated software, firmware, documentation or other - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 117
117 Utilities and Applications TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your device. NOTE You must have an Internet connection to reinstall applications. To - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 118
that may affect the performance of your TOSHIBA device. It may also be used to help diagnose problems should the device require service by TOSHIBA or TOSHIBA's authorized service providers. Additionally, TOSHIBA may use this information for quality assurance analysis. Subject to the use restrictions - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 119
Utility. The Display Utility window appears. (Sample Image) Display Utility screen 3 Click or touch the option you wish to change and follow the on-screen instructions. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 120
120 Utilities and Applications TruCapture™ TruCapture™ NOTE Features and menu items are subject to change. TruCapture™ is a camera application with special features to improve readability of whiteboards, books, etc. from photos taken by TruCapture™. Those features may include reflection reduction, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 121
121 Utilities and Applications TruCapture™ ❖ Flat object-Select for flat objects ❖ Curved Object-Select for curved objects ❖ Book-Select for books ❖ Auto-Select to let TruCapture™ determine the settings ❖ Off-Select to turn off any of the above settings 4 When you are ready, take a photo of the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 122
122 Utilities and Applications TruCapture™ To crop a photo 1 Tap/touch the thumbnail of the photo located in the upper-right corner of the display window 2 Drag the points where you want to crop the photo. 3 Tap/touch the Save ( ) icon to save the photograph. The file is then saved as a (.jpg) file - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 123
edge of the screen. NOTE You can only import photos that were taken while in the TruCapture™ application or .jpg files. For more information, visit support.toshiba.com. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 124
you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding. NOTE The operating system allows for the use of both applications - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 125
125 If Something Goes Wrong Problems when you turn on the device If you are working in a continue working. If it does not, power off your device, and then restart it. Problems when you turn on the device These problems may occur when you turn on the power. The device will not start. Make sure - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 126
, try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the device starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your device - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 127
does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 128
Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/ problem and your level of expertise. If Windows® fails to start properly twice, the Windows® Boot menu will launch. To enter the Advanced Startup options manually - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 129
❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover The Operating System will automatically look for problems and repair them if possible. Command Windows® in an advanced troubleshooting mode ❖ Enable boot logging Creates a file - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 130
Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the device starts and runs in Safe Mode, you will know connection ❖ Loss of AC power to the tablet If you experience any of these problems, try performing one of the following procedures in the order in which they appear - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 131
button insert a slender object such as a straightened paper clip into the Reset button to force shut down when the device is nonresponsive. Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 132
properly but you still have a problem using your device, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 133
used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 134
134 If Something Goes Wrong Power and the battery The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery does not charge while the device is consuming full power. Try turning off the device. The battery may be too hot or too cold to charge properly. If you - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 135
screen, make sure the display priority is not set for an external monitor. To do this, press FN + F5. If this does not correct the problem, press FN + F5 again to return the display priority to its previous setting. HINT: Pressing the FN + F5 key several times will advance you through - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 136
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or with your hardware. Reduce the size of the color palette to one that is supported by the device's internal display. To change the display properties: 1 Right- - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 137
the storage drive or with external media usually show up as an inability to access the drive or as sector errors. Sometimes a drive problem may cause one or more files to appear to have garbage in them. Error-checking Run Error-checking, which analyzes the directories and files on - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 138
lost data using utility software. Consult your network administrator. Some programs run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Sound system - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 139
firmly attached to the device and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the device is on. Disable - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 140
problems Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name support technician at a later time. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 141
) into your device's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. ❖ on this feature. Save your work! See "Computing tips" on page 72 for instructions. On a regular basis, back up the information stored on your internal storage drive. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 142
steps you can follow every time you experience a problem with the device. Your ability to solve problems will improve as you learn about how the device self-help books you can use to supplement the information in the manuals. Data and system configuration backup in the Windows® operating system The - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 143
143 If Something Goes Wrong Develop good computing habits easy to undo a restore point selection, if you change your mind. Follow these steps to create a restore point using the System Restore utility: 1 From the Start screen, type Control. Click or touch Control Panel from the list that appears. 2 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 144
® operating system The most valuable component of your device's system is the data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or even destroy it, the next most valuable component of your device's system may - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 145
File History under the System and Security heading. Follow the on-screen instructions to back up your files. For additional Help, while in the Windows® Desktop screen, press the F1 key to launch the Windows® Help and Support screen. Search for "back up files". General tips for installing hardware and - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 146
all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 147
information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 148
148 If Something Goes Wrong Toshiba's worldwide offices Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041, Agrate Brianza Milano, Italy Japan Toshiba Corporation, PCO-IO 1-1, Shibaura 1-Chome Minato-Ku, Tokyo, 105-8001 Japan Latin America and Caribbean Toshiba America - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 149
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Mute ❖ Lock (Instant security) ❖ Power Plan ❖ Sleep ❖ Hibernation ❖ - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 150
150 TOSHIBA Function Keys Functions ❖ Keyboard dock Backlight ❖ Zoom In/Out ❖ Volume ❖ Zoom (Display resolution) Volume Mute This TOSHIBA Function key enables/disables volume mute. When volume mute is enabled, no sound will come from the speakers or headphones. Lock (Instant security) This TOSHIBA - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 151
151 TOSHIBA Function Keys Functions Hibernation mode This TOSHIBA Function key places the computer into Hibernation mode. If Hibernation mode is disabled, this Function key will not respond. Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 152
152 TOSHIBA Function Keys Functions Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 153
153 TOSHIBA Function Keys Functions Disabling or enabling the cursor control overlay This TOSHIBA Function key enables/disables the cursor control overlay. Disabling or enabling the numeric overlay This TOSHIBA Function key enables/disables the numeric overlay. Disabling or enabling the scroll lock - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 154
154 TOSHIBA Function Keys Functions Volume control This TOSHIBA Function key decreases the speaker volume. This TOSHIBA Function key increases the speaker volume. Zoom (Display resolution) Fn+ [Space bar] This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 155
Appendix B Power Cord/Cable Connectors Your device ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 156
TECHNICAL NOTE: Some features defined in this glossary may not be available on your device. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 157
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 158
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 159
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 160
160 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 161
Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 162
162 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 163
163 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 164
164 Glossary Function key-(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys-The keys labeled F1 through F12, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 165
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 166
166 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 167
167 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 168
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 169
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 170
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 171
Index A AC adaptor 44 AC power 84 AC power light 44 accessing network 100 Accupoint® primary button 61 secondary button 61 adding memory 50 optional external devices 50 adjusting touch pad settings 64 Advanced Startup options 128 Ambient light sensor 32 app, starting 80 App, starting from Start - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 172
92 moving 70 running on battery power 82 setting up 43 device lock 70 Device Manager fixing a problem 132 device will not start troubleshooting 125 disabling touch pad 65 display troubleshooting 136 display devices external 66 display output keyboard dock attached 67 tablet mode 68 display output - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 173
the first time 46 installing hardware/software troubleshooting 145 internal microphones 32 internal storage drive recovery 50 Internet troubleshooting 131 K keyboard function keys 76 overlay keys 77 problem solving 130 special Windows® keys 76 troubleshooting 135 using 76 keyboard dock attaching 74 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 174
34 Micro SD™ slot 35 Micro USB port 34 microphone using 100 microphone jack 35 mobile computing tips 40 monitor connecting 67 monitor problems troubleshooting 135 monitoring battery power 85 mouse properties 79 moving the device 70 N network accessing 100 connecting your device 100 Network port 35 - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 175
saving options 88 precautions safety 42 printer problems troubleshooting 139 problem solving contacting Toshiba 147 keyboard dock 130 selecting a place to work 30 power plan options 89 video cables 66 Service Station 116 setting low battery notifications 87 setting up AC adaptor 44 communications - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 176
an app 80 starting an app from Start screen 80 Startup menu troubleshooting 128 supervisor password, deleting 109 supervisor password, set up 107 switch problems screen is blank 135 easy to fix problems 124 error message, warning resume failure 126 Error-checking 137 external display problems - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 177
problems 139 restore points 142 screen does not look correct/ flickers 136 slow Internet connection 131 sound system 138 Startup options 128 trouble image 122 crop a photo 122 TruNote™ TruCapture™ 120 turning on device troubleshooting 125 U USB 3.0 port 35 user password, deleting 111 user password, - Toshiba Portege Z20t-B2111W8 | Portege Z20-B Series Windows 8.1 User's Guide (PT - Page 178
178 Index typing style 39 varying tasks 40
GMAD00411010
01/15
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 124
in this guide.
Portégé
®
Z20-B
Series
User’s Guide