Toshiba Portege Z30T-B1320W10 Portege Z30-B Series Windows 10 Users Guide - Page 124
The Windows operating system is not working, Using Startup options to fix problems
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124 If Something Goes Wrong The Windows operating system is not working The Windows operating system is not working Once you are familiar with your computer and used to the way the operating system responds to your work routine, you can easily detect if the operating system is not working correctly. For example: ❖ The operating system fails to start after the initial startup appears. ❖ The operating system takes a long time to start. ❖ The operating system responds differently from the normal routine. ❖ The screen does not look right. Unless a hardware device has failed, problems usually occur when you change the system in some way such as installing a new program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows fails to start properly twice, the Windows Boot menu will launch. To enter the Advanced Startup options manually: 1 In the Search field, type Recovery Options. 2 Click or touch Recovery Options. 3 Scroll down to view the Restart Now option. 4 Click or touch Restart Now under Advanced Startup. The computer restarts. 5 Click or touch Troubleshoot from the menu.