Toshiba Qosmio X70-AST3G25 Windows 8.1 User's Guide for Qosmio X70-A Series
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- Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 1
X70-A Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 2
most advanced data storage technologies available. As with any new technology, you must read and follow all set-up and usage instructions in the applicable user guides and/or manuals enclosed or provided electronically. If you fail to do so, this product may not function properly and you may lose - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 3
or loss of the data. IF YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT any "critical applications." "Critical applications" means life support systems, medical applications, connections to implanted medical - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 4
radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no received, including interference that may cause undesired operation. Contact Toshiba's Support Web site at support.toshiba.com. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 5
network performance or even lose your network connection. If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 6
: ❖ Using the equipment with Bluetooth wireless technology on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 7
optimal network performance or even lose your network connection. If you should experience any such problem, immediately turn off your Bluetooth or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 8
include: ❖ Using the Wireless LAN equipment on board airplanes, or ❖ In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 9
9 Optical Disc Drive Safety Instructions NOTE This section is only applicable if your system has an Optical Disc Drive. This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT. To use this model properly, read the User's Guide carefully and keep it for your future - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 10
shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empecher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il doit etre utilize a l'interieur et devrait etre place loin des fenetres afin de Fournier un ecram de - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 11
11 Regulatory statements This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 12
12 In the European Union, these symbols indicate that when the last end user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. This Directive applies to EU member countries only and does not apply to end users in other countries such as the United - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 13
13 Italia: Nederland: Bande de fréquence restreinte: seuls les canaux 1- 7 (2400 et 2454 MHz respectivement) doivent être utilisés endroits extérieur en France. Vous pouvez contacter l'Autorité de Régulation des Télécommunications (http://www.arttelecom.fr) pour la procédure à suivre. License - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 14
Point's radar detection feature will automatically restart operation on a channel free of radar. You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Taiwan Article - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 15
being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment. (1) (2) (3) 2.4DSOF4 (4) 1 2.4: This - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 16
Radio Law and the Telecommunications Business Law of Japan. Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 17
INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN OR FOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 18
18 Trademarks Qosmio, and eco Utility are either registered trademarks or trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 19
19 Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-wasteto-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 20
Contents Chapter 1: Introduction 26 This guide 28 Safety icons 29 Other icons used 29 Your computer's features and specifications 30 Documentation 30 Service options 30 Chapter 2: Getting Started 31 Selecting a place to work 31 Setting up a work environment 31 Keeping yourself comfortable - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 21
Contents 21 Check list 36 Precautions 37 Important information on your computer's cooling fan 39 Setting up your computer 39 Connecting to a power source 40 Charging the main battery 42 Using the computer for the first time 43 Initial setup 43 Setting up your software 44 Registering your - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 22
22 Contents Caring for your computer 75 Cleaning the computer 75 Moving the computer 76 Using a computer lock 76 Chapter 3: Learning the Basics 77 Computing tips 77 Using the keyboard 79 Function keys 79 Special Windows® keys 80 Backlit keyboard 80 Touch screen 80 Touch screen - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 23
Contents 23 What to do when the main battery runs low 97 Setting battery notifications 97 Conserving battery power 98 Power Plans 99 Using the eco power plan 100 Changing the main battery 101 Removing the battery from the computer.... 101 Inserting a charged battery 103 Taking care of your - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 24
Music 130 HDD Protection Utility 131 Function Key 132 Recovery Media Creator 133 Service Station 133 TOSHIBA Application Installer 134 Chapter 7: If Something Goes Wrong 135 Problems that are easy to fix 135 Problems when you turn on the computer ........ 136 The Windows® operating system is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 25
Contents 25 Other Toshiba Internet Web sites 164 Toshiba's worldwide offices 164 Appendix A: TOSHIBA Function Keys 166 Functions 166 Help file 167 Display brightness 167 Output (Display switch 168 Disabling or enabling the touch pad 169 Media buttons 169 Volume Mute 169 Disabling or - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 26
maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button. See the "Mobile Computing" section of the Toshiba User's Guide for more information on using power management settings to conserve computer energy. 26 - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 27
be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 28
about your computer, or to stay current with the various computer software or hardware options, visit Toshiba's Web site at support.toshiba.com. This guide This guide introduces the computer's features as well as some basic procedures needed to perform tasks in Windows 8.1. You can: ❖ Read the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 29
Safety icons 29 Safety icons This manual contains safety instructions that must be observed to avoid potential classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 30
this guide. service upgrade terms and conditions are available at warranty.toshiba.com. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 31
information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or damage the computer. Selecting - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 32
recommendations Good Working Posture ❖ Adjust your chair height: your feet should be flat on the floor and the bottom of your thighs should be evenly supported by the seat. If your feet cannot reach the floor, use a foot rest. Avoid pressure points behind the knee or under the thigh. ❖ The space - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 33
work 33 ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖ The notebook display should be tilted so that the image on the screen is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 34
❖ The mouse should be next to the keyboard to avoid a reach. If you have to reach, the arm should be supported in the forearm area by the desk surface or the chair arm supports. ❖ Alternative keyboards, such as the split curved keyboard, may improve shoulder and arm comfort. ❖ Select a mouse that is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 35
the excess loads on your body. ❖ Be creative, when in a hotel room, use a rolled up blanket or pillows to provide back support, or to provide arm support. To position the computer at a good height, remember to operate the computer on a hard flat stable surface. Using your computer on a carpet - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 36
your shoulders relaxed when using a mouse or other optional pointing device? ❏ Are your hands and wrists aligned in a comfortable, straight posture? ❏ Are your arms supported in the forearm area (not at the wrist)? ❏ Do you hold the mouse or trackball with a loose, relaxed hand? ❏ Do you use a light - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 37
and computer. 3. Remove the battery pack. Failure to follow these instructions could result in serious injury or permanent damage to the computer. Do the power again until you have taken the computer to an authorized service center. ❖ Avoid prolonged physical contact with the underside or surface - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 38
38 Getting Started Selecting a place to work Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 39
Getting Started Setting up your computer 39 Important information on your computer's cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 40
the computer's battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury. Always confirm that the power plug - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 41
Getting Started Connecting to a power source 41 AC adaptor Power cord/cable AC adaptor cord (Sample Illustration) Power cord/cable and AC adaptor To connect AC power to the computer: 1 Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 42
AC power light on the indicator panel glows white. Never attempt to connect or disconnect a power plug with wet hands. Failure to follow this instruction could result in an electric shock, possibly resulting in serious injury. The computer's main battery light gives you an indication of the main - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 43
power. Initial setup The Startup screen is the first screen displayed when you turn on your computer for the first time. Follow the on-screen instructions on each screen in order to properly install the operating system and begin using your computer. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 44
vary according to your software setup choices. The first time you turn on your computer, the setup guides you through steps to set up your software. Follow the onscreen instructions. Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 45
Getting Started To Shut down your computer 45 To Shut down your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. Pressing the power - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 46
46 Getting Started To Restart your computer To Restart your computer 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge. 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 47
Getting Started Adding optional external devices 47 3 In the lower right of the screen click or touch the Power ( ) icon. Sleep option Power (Sample Image) Sleep 4 Highlight Sleep, and then click or touch the Sleep option. Sleep mode saves the current state of the computer to memory so that, - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 48
48 Getting Started Adding memory (optional) Adding memory (optional) HINT: To purchase additional memory modules, see the accessories information packaged with your system or visit accessories.toshiba.com. Your computer comes with enough memory to run most of today's popular applications. You - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 49
Getting Started Adding memory (optional) 49 To avoid damaging the computer's screws, use a small Phillips screwdriver that is in good condition. Installing a memory module with the computer's power on may damage the computer, the module, or both. The computer has two memory slots-Slot A and Slot - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 50
50 Getting Started Adding memory (optional) 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 Highlight Shut down while holding the Shift key, and then click or touch the Shut down option. The computer closes all open - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 51
built up. Avoid touching the connector on the memory module or on the computer. Grease or dust on the connector may cause memory access problems. 11 Carefully remove the new memory module from its antistatic packaging, without touching its connector. 12 Locate an empty memory module slot on the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 52
52 Getting Started Adding memory (optional) the socket, aligning the connector's notch with the matching key in the socket. notch latch connector latch key (Sample Illustration) Aligning the memory module with the socket 14 Firmly press the memory module into the memory slot's socket at - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 53
Getting Started Adding memory (optional) 53 latch latch (Sample Illustration) Pressing down on the memory module Do not force the memory module into position. The memory module should be completely inserted into the socket and level when secured in place. Back of computer Slot B Slot A (Sample - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 54
54 Getting Started Adding memory (optional) Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode). In this condition, - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 55
Getting Started Removing a memory module 55 Removing a memory module If you need to remove a memory module: 1 Complete steps 1-10 in "Installing a memory module" on page 48 to shut down the computer and open the memory module slot cover. Do not try to remove a memory module with the computer - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 56
56 Getting Started Removing a memory module 6 Turn the computer right side up. Make sure to remove the soft cloth from the work surface before restarting the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 57
Getting Started Recovering the Internal Storage Drive 57 If the computer does not recognize the memory configuration, turn off the computer and remove the memory module slot cover (complete steps 1-10 in "Installing a memory module" on page 48), and then check that the module is inserted - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 58
58 Getting Started Recovering the Internal Storage Drive corrupted or are deleted, you can restore your system from your recovery media. Also, if your original internal storage drive fails, you can restore your system to a new internal storage drive from your recovery media. It is strongly - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 59
Getting Started Recovering the Internal Storage Drive 59 When you create recovery media, the system will prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer. The amount of space required for storing the recovery files - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 60
60 Getting Started Recovering the Internal Storage Drive 4 Do one of the following: ❖ If you are copying files to DVD, insert a blank DVD into the optical disc drive. ❖ If you are copying files to a USB flash drive, connect a USB flash drive of the required minimum capacity (as specified in the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 61
executed all data on your internal storage drive will be deleted and rewritten. Click or touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Click or touch Finish - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 62
62 Getting Started Recovering the Internal Storage Drive Refresh your PC (with user's data) Using "Refresh your PC" recovers your Windows® installation to an earlier state while attempting to keep your data and apps you installed from the Windows® Store. Your PC settings and any Desktop - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 63
Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. 63 (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Refresh your PC without affecting your files, and click or touch - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 64
64 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button to begin. The "Ready to refresh your PC" screen appears. (Sample Image) Ready to refresh your PC screen You will be prompted to refresh your system. 8 Click or touch the Refresh button. 9 Your system will - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 65
Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The PC settings window appears. 65 (Sample Image) PC settings screen 4 Click or touch Update and recovery. 5 Click or touch Recovery. 6 Select Remove everything and reinstall Windows, and click or touch Get - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 66
66 Getting Started Recovering the Internal Storage Drive 7 Click or touch the Next button. The "Do you want to fully clean your drive?" screen appears. (Sample Image) Do you want to fully clean your drive screen 8 Select one of the following options: ❖ Just remove my files ❖ Fully clean the drive - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 67
Getting Started Recovering the Internal Storage Drive 67 NOTE Selecting the "Fully clean the drive" option may take several hours. Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 68
NOTE Some of the touch pad operations described in this section are only supported in certain applications, and only on certain models. You can use the and associated control buttons Refer to the table below for specific instructions on performing each operation. NOTE The pointer is the icon ( - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 69
the item you want to right-click. 2 Press and release the secondary control button. This feature varies by program. Check your program documentation for specific instructions on right-clicking. (Sample Illustration) Click the secondary (right-hand) control button - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 70
70 Getting Started Using the touch pad To: Do the following: Example: Scroll vertically Slide two fingers along the right edge of the touch pad in the direction you want to scroll. Repeat to scroll a longer distance. (Sample Illustration) Vertical scrolling active area Scroll horizontally - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 71
click buttons, and activate other user interface elements. For help with these problems, try one or more of the following: ❖ Try adjusting your typing option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touch pad The touch pad is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 72
72 Getting Started Using external display devices 2 Connect the device's video or USB cable to the port on the computer and to the device. 3 Connect the device's power cable to a live electrical outlet (if applicable). 4 Turn on the external device (if applicable). Your computer may automatically - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 73
Getting Started Using external display devices 73 manual that came with the television or display device for more information. Your computer should automatically detect the external display device. Connecting an external monitor or - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 74
74 Getting Started Using external display devices This cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display options window NOTE The ( ) + P - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 75
, and then click or touch Change PC Settings. Then choose a category you wish to change. Refer to your operating system documentation or Help and Support for details. You may also wish to customize your power usage settings. For more information, see "Power Plans" on page 99. There are additional - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 76
76 Getting Started Caring for your computer Moving the computer Before moving your computer, even across the room, make sure all drive activity has ended (the internal storage drive and optical disc drive indicator lights stop glowing) and all external peripheral cables are disconnected. Do not - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 77
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer's temporary memory until you save it to the internal storage drive. If the network you are using - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 78
78 Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 79
Learning the Basics Using the keyboard 79 Using the keyboard Your computer's keyboard contains character keys, control keys, function keys, and special Windows® keys. (Sample Illustration) Keyboard NOTE To capture a print screen of the entire screen, press the Fn + PRTSC key. To capture only - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 80
Windows®: ❖ Windows® key-Toggles between the Desktop screen and the last app opened on the Start screen. For more information refer to Help & Support, or see "Exploring the Start screen" on page 107 ❖ Application key-Has a similar function as the secondary mouse button Backlit keyboard (Available on - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 81
Learning the Basics Touch screen 81 Touch screen navigation Use your finger to manipulate the on-screen icons, buttons, menu items, and other items on the touch screen. You can also change the screen's orientation. The screen is made of glass so avoid contact with sharp, rough, or abrasive - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 82
82 Learning the Basics Mouse properties Mouse properties Mouse properties allow you to change your pointing device or mouse settings. To access Mouse properties: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 83
Learning the Basics Saving your work 83 Below is an example using the Search field to start an app: 1 Move your pointer to the upper-right corner of the screen or swipe in from the right edge. When the Windows® charms appear click or touch the Search ( ) charm. (Sample Image) Searching for apps 2 - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 84
™ Discs provide a significant increase in data storage and support features that were not available on previous video platforms. These ™ Disc of a region other than the above mentioned cannot be played unless you manually change it in the Properties setting of the optical disc drive. The drive will - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 85
) HDMI™ cable to view High Definition content via your Blu-ray Disc™ drive on an external monitor or television. The external monitor or television must support HDMI™. ❖ Some Blu-ray Disc™ movies have online content that can be accessed from the disc. To view this content, your computer must be - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 86
player console. NOTE Use of the touch pad or a mouse is not supported within the Blu-ray Disc™ player. Optical disc drive components The optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical disc drive Drive in-use indicator - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 87
Learning the Basics Using the optical disc drive 87 Media control buttons The media control buttons located above the keyboard allow you mute the sound and play audio CDs or DVD movies when the computer is on. Play/pause button Previous track button Next track button Volume decrease button - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 88
, it may jam the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into Auto-Run feature does not automatically start your disc, try launching the optical disc manually. To do this, follow these steps: 1 Press the ( ) + E keys - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 89
not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical disc drive. a slender object, such as a straightened paper clip, into the manual eject hole. The disc tray slides partially out of the drive. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 90
90 Learning the Basics Toshiba's online resources Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. 2 Pull the tray out until it is fully open, remove the disc, - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 91
Chapter 3 Mobile Computing This chapter covers all aspects of using your computer while traveling. Toshiba's energy-saver design Your computer enters a low-power suspension mode when it is not being used, thereby conserving energy and saving money in the process. It has a number of other features - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 92
92 Mobile Computing Running the computer on battery power Battery Notice Battery life rating is for comparison purposes only, and does not indicate the battery life that will be obtained by any individual user. Actual battery life may vary considerably from specifications depending on product - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 93
familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba's Customer Support Center. Charging batteries The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 94
94 Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 95
Mobile Computing Monitoring battery power 95 NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours. NOTE It is seldom necessary - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 96
96 Mobile Computing Monitoring battery power HINT: Be careful not to confuse the battery light ( ), the power light ( ), and the power button light. When the power light or power button light flashes amber, it indicates that the system is suspended (using the Windows® operating system Sleep command - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 97
Mobile Computing Monitoring battery power 97 TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 98
98 Mobile Computing Monitoring battery power 4 Click or touch Change advanced power settings. The Advanced settings tab of the Power Options window appears. 5 Double-click or touch Battery to display the battery options. (Sample Image) Advanced settings tab of Power Options screen 6 Configure the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 99
Mobile Computing Monitoring battery power 99 These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. Microsoft® has combined these options into preset Power - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 100
100 Mobile Computing Using the eco power plan NOTE To edit a plan or to edit advanced settings, continue to the following steps. 5 Click or touch Change plan settings to choose the plan you want to edit. This screen allows you to change basic settings. 6 Click or touch Change advanced power - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 101
101 Mobile Computing Changing the main battery Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 102
102 Mobile Computing Changing the main battery 5 Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery release lock 6 Slide and hold the battery release latch to release the battery. 7 Pull the discharged battery out of the computer. (Sample - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 103
103 Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. 2 Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 104
sound Do not expose the computer to fire. The battery could explode Do not turn on the computer's power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 105
possibly result in serious injury. Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User's Manual. Other battery packs have different voltage and terminal polarities. Use of non-conforming battery packs could generate smoke or cause fire or rupture - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 106
the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba's Web site at accessories.toshiba.com - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 107
® key ( ) on your keyboard or on the LCD screen to go to the Start screen. For detailed information, please refer to the Windows® Help and Support. By clicking on or touching the Desktop tile from the Start screen, you will find the Windows® settings and features you are most familiar with - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 108
108 Exploring Your Computer's Features Exploring the Start screen For detailed information on the new functionality, refer to the Windows® Help and Support. App tiles (Sample Image) Windows® Start screen Charms Use the Windows® charms to start apps, find documents, set up system components, and - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 109
features to start applications, find documents, set up system components, and perform most other computing tasks. HINT: The illustrated examples in this guide may appear slightly different from the screens displayed by your system. The differences are not significant and do not indicate any change - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 110
110 Exploring Your Computer's Features Exploring the desktop Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking or touching the icon. You can create a new desktop icon for any folder, file, or program by dragging the element's icon from its location - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 111
111 Exploring Your Computer's Features Windows® Store Notification area The notification area displays icons of tasks or programs that run continuously in the background and displays notifications. To learn more about each task, position the pointer over the icon for a few moments and a short - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 112
connect to the Internet you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖ A way to connect to the ISP ( will be lit. For help with common Wi-Fi® networking problems, see "Wireless networking problems" on page 154. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 113
113 Exploring Your Computer's Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 114
114 Exploring Your Computer's Features Exploring audio features 5 When you have finished recording, click or touch the Stop Recording button. The Save As dialog box appears. 6 To save the file, type a file name, and then click or touch Save. Using external speakers or headphones Your computer is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 115
indicator light is off. Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, ™ Card, an SD™ adapter is required The Memory card reader may also support other types of media. NOTE Do not use the Copy Disk function for this - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 116
card reader Inserting memory media NOTE To locate your Memory card reader, please refer to your Quick Start document. The following instructions apply to all types of supported media devices. 1 Turn the media so that the contacts (metal areas) are face down. 2 Push the media into the adapter - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 117
117 Exploring Your Computer's Features Using the Memory card reader 3 Highlight, and then click or touch the item you would like to eject. If the system is unable to prepare the media for safe removal, a message will tell you to try again later. If the media can be removed now, the system displays - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 118
related utility is available on your system. ❖ eco Utility® ❖ Supervisor password ❖ User password ❖ System Settings ❖ Sleep Utilities ❖ Function Key ❖ HDD Protection Utility ❖ Recovery Media Creator ❖ Service Station ❖ TOSHIBA Application Installer 118 - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 119
119 Utilities eco Utility® eco Utility® The eco Utility® monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility®: 1 From the Start screen begin typing eco Utility. 2 Click or touch eco Utility. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 120
for your files. When you set a password, you must enter the password before you can work on your computer again. TOSHIBA supports different types of passwords on your computer: ❖ A supervisor password-Prohibits unauthorized users from accessing certain functions such as System Settings. This - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 121
121 Utilities Password Utility 2 Click or touch Password Utility. (Sample Image) Supervisor Password tab 3 Click or touch Supervisor Password. 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. NOTE Under User Policy, this option may or may not - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 122
122 Utilities Password Utility Deleting a supervisor password To delete a supervisor password: 1 To access Supervisor Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 123
123 Utilities Password Utility 2 Click or touch Password Utility. 3 Click or touch User Password. (Sample Image) User Password tab 4 Click or touch Set. 5 Enter your password, and then enter it again to verify. 6 Click or touch Set. 7 Click or touch OK to save your password as a text file. NOTE - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 124
124 Utilities Password Utility Deleting a user password To cancel the power-on password function: 1 To access User Password from the Start screen begin typing Password Utility. 2 Click or touch Password Utility. A pop-up screen appears asking for a password. 3 Enter your password, and then click or - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 125
125 Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows® operating system. To access it: 1 To access System Settings from the Start screen begin typing System Settings. 2 Click or touch System Settings. The System - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 126
126 Utilities System Settings ❖ Display-Allows you to change various default settings for the built-in display NOTE When the computer restarts, it remembers the last configuration. If data does not appear on the display you are using after starting in Sleep mode, press the ( ) + P keys to toggle - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 127
even when the computer is in Sleep mode, Hibernation mode or shutdown state (powered off). This function can only be used for the port that supports the USB Sleep and Charge function (hereinafter called "compatible port"). Compatible ports are USB ports that have the ( ) symbol icon. You can use the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 128
128 Utilities Sleep Utilities NOTE ❖ When "USB Sleep and Charge function" is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 129
will stop when 10% or less of the battery power remains. Power supply mode settings Your computer may provide two different charging modes, to support various types of USB devices. If your computer provides more than one charging mode, the charging mode you should select depends on the USB device - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 130
130 Utilities Sleep Utilities NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select. In those cases, disable USB Sleep and Charge in the utility and turn the computer on to charge the device, or use a different charging device. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 131
131 Utilities HDD Protection Utility HDD Protection Utility The HDD Protection Utility controls your computer's hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 132
132 Utilities Function Key Function Key TOSHIBA Function Key enables you to activate functions by pressing specific keys either singly or in combination with Fn. Some functions show the toast notification at the edge of the screen. These settings turn notifications ON/OFF. 1 To access Function Key - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 133
box state, if necessary. For detailed information on using the utility to create recovery media, see "Creating recovery media" on page 58. Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 134
134 Utilities TOSHIBA Application Installer TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an Internet connection to reinstall applications. To reinstall - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 135
you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba's support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding. NOTE The operating system allows for the use of both applications - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 136
136 If Something Goes Wrong Problems when you turn on the computer If you are working in a continue working. If it does not, power off your computer, and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 137
try the following steps: 1 Connect the AC adaptor to a different power outlet, preferably in a different room. If the computer starts normally, there may be a problem with the AC outlet itself, or the voltage level available from it. 2 Verify that the AC adaptor is the correct unit for your computer - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 138
been tricklecharged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com. The battery light is blinking when the computer is on. If the battery light is blinking when the computer - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 139
program or adding a device. If you experience any of these problems, use the options in the Startup menu to fix the problem. Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 140
may be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows® will "Recover" the Operating the repair process. The Operating System will automatically look for problems and repair them if possible. Command Prompt The command troubleshooting mode - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 141
❖ Enable Safe Mode Starts Windows® with a minimal set of drivers and services. If the computer starts and runs in Safe Mode, you will know where it fails, attempts to restart, and fails again repeatedly. Internet problems My Internet connection is very slow. Many factors contribute to the speed with - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 142
properly but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. Getting to the online Help and follow the instructions You can connect to Support Online by going to Toshiba support at support.toshiba.com. Fixing a problem with Device Manager - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 143
used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 144
144 If Something Goes Wrong Memory problems 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down 4 While holding the Shift - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 145
receives its power through the AC adaptor and power cord/cable or from the system batteries (battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries. Here are some - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 146
Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 147
Windows® online Help. A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or your hardware. Reduce the size of the color palette to one that is supported by the computer's internal display. To change the display properties: 1 Right-click - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 148
at resolutions of 800 x 600 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous of the screen while on battery power. Disk or storage drive problems Problems with the storage drive or with external media usually show up as an - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 149
149 If Something Goes Wrong Disk or storage drive problems 3 Right-click or touch the drive you wish to check. (Sample Image) Clicking on or touching the drive 4 In the pop-up menu, click or - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 150
run correctly but others do not. This is probably a configuration problem. If a program does not run properly, refer to its documentation and check that the hardware configuration meets its needs. Optical disc drive problems You cannot access a disc in the drive. If the optical disc drive - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 151
of the optical disc drive tray. Never use a pencil to press the manual eject button. Pencil lead can break off inside the computer and damage it. regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 152
152 If Something Goes Wrong Optical disc drive problems NOTE Blu-ray Disc™ player Technology. (available on certain models) Compatibility and/or performance issues are possible. Certain interactive features may not be supported due to compatibility, network settings or other conditions. Advanced - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 153
attached to the computer and the printer. Run the printer's self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in the instructions that came with the printer. You may have connected the printer while the computer is on. Disable - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 154
. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless a public Web site, the ISP's (Internet Service Provider) service may be disrupted. ❖ Verify that the Service Set Identifier (SSID), or network name, is correct - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 155
If you experience a problem playing DVDs or Blu-ray Discs™, you may be able to fix the problem yourself. For general problems playing a DVD or Blu-ray Disc™ title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 156
to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click or touch Computer from the - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 157
this feature. Save your work! See "Computing tips" on page 77 for instructions. On a regular basis, back up the information stored on your internal storage can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how manuals. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 158
quickly creates restore points - 'snapshots' of your Windows® operating system configuration - and saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to 'turn back the clock,' restoring - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 159
159 If Something Goes Wrong Develop good computing habits 8 In the input field, enter a name that is descriptive enough to be easily understood in the future, such as "Before installing Brand X Accounting app." Then click or touch Create. The Windows® operating system creates the restore point, - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 160
data you create and store on its internal storage drive. Since problems with either hardware or software can make the data inaccessible or with File History under the System and Security heading. Follow the on-screen instructions to back up your files. For additional Help, while in the Windows® Desktop - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 161
to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows® easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 162
the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, you want to charge is connected to a port that supports the USB Sleep and Charge function. Ports that support this feature are identified with the ( ) icon. ❖ - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 163
information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 164
information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 165
165 If Something Goes Wrong Toshiba's worldwide offices Spain Toshiba Information Systems (España) S.A. Parque Empresarial San Fernando Edificio Europa, 1a Planta Escalera A 28831 (Madrid) San Fernando de Henares Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 166
Appendix A TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Help file ❖ Brightness control ❖ Output (Display switch) ❖ Touch pad - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 167
Help file 167 TOSHIBA Function Keys Functions This TOSHIBA Function key displays the help file. Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 168
168 TOSHIBA Function Keys Functions Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. ❖ PC screen only ❖ Duplicate ❖ Extend ❖ Second screen only (Sample Image) Display mode options window NOTE All of the above modes are - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 169
169 TOSHIBA Function Keys Functions Disabling or enabling the touch pad This TOSHIBA Function key enables/disables the touch pad. To enable/disable the touch pad press F5. For more information on using the touch pad, see "Using the touch pad" on page 68. Media buttons This TOSHIBA Function key - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 170
170 TOSHIBA Function Keys Functions Disabling or enabling wireless devices This TOSHIBA Function key enables/disables the Wi-Fi® antenna in your computer. The wireless modes are: ❖ Disables the wireless antenna (Airplane mode is ON). ❖ Enables the wireless antenna (Airplane mode is OFF). Keyboard - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 171
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA Canada UL approved United Kingdom BS approved Australia CSA - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 172
TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User's Guide. AC Alternating Current BIOS Basic Input/Output System BD-ROM Blu-ray Disc Read-Only Memory bps bits per second CD Compact Disc CD - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 173
Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I/O Input/Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 174
Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User's Guide. A active-matrix display-A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 175
developed to allow for more data storage and to enable recording and playback of highdefinition video (HD). BIOS (Basic Input/Output System)-Basic instructions, stored in read-only memory (ROM), containing the information the computer needs to check hardware and load the operating system when you - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 176
176 Glossary C cache-A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer's main memory. See also CPU cache, L1 cache, L2 cache. CD-An individual compact disc. See also CD-ROM. - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 177
Unit (CPU). CPU cache-A section of very fast memory residing between the CPU and the computer's main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor-An on-screen symbol (usually a flashing - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 178
178 Glossary disc-A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk-A round, flat piece of material that can be magnetically influenced to hold information in - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 179
179 Glossary eSATA-An external device that supports hot swapping and fast data transfer. Very useful in storing and transferring large files. executable file-A computer program that is ready to run. Application programs - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 180
180 Glossary Function key-(1) A feature in which certain keys in combination with the Fn key can set system options or control system parameters, such as the battery save mode. (2) A key or combination of keys that activates a memory resident program. function keys-The keys labeled F1 through F12, - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 181
. internal device-See device. Internet-The decentralized, world-wide network of computers that provides electronic mail, the World Wide Web, and other services. See also World Wide Web. K keyboard shortcut-A key or combination of keys that you use to perform a task instead of using a pointing - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 182
182 Glossary load-To move information from a storage device (such as a hard disk) into memory for processing. local area network-See LAN. logical drive-A section of a disk that is recognized by the operating system as a separate disk drive. A system's logical drives may differ from its physical - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 183
183 Glossary non-interlaced-A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen. Compare interlaced. non-system disk-A disk for storing programs and data that cannot be used to start the computer. Compare - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 184
where you plug in a cable for connection to a network or a peripheral device. processor-See Central Processing Unit (CPU). program-A set of instructions that can be executed by a computer. The general classes of programs (also called software) are operating system, application, and utility. See - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 185
in ROM remains whether or not the computer is receiving power. This type of memory is used to store your computer's BIOS, which is essential instructions the computer reads when you start it up. See also BIOS, memory. Compare RAM. S Secure Digital (SD)-A small, portable, non-volatile memory card - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 186
them. U Universal Serial Bus (USB)-USB is a serial bus that supports data transfer. USB allows hot swapping of peripherals. See also bus, program designed to perform a narrowly focused operation or solve a specific problem. Utilities are often related to computer system management. W Web-See - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 187
Index A AC adaptor 40 AC power 93 AC power light 40 accessing network 113 adding memory check total memory 56 memory (optional) 48 optional external devices 47 adequate ventilation cooling fan 39 adjusting touch pad settings 71 app, starting 82 App, starting from Start screen 82 apps starting from - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 188
110 exploring the 109 icons 110 recycle bin 110 standard features 108, 109 Device Manager fixing a problem 142 directing display output 73 disabling touch pad 71 display troubleshooting 147 display devices external 72 display output settings 73 display, external adjusting 74 disposal information 19 - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 189
memory module 48 installing a charged battery 103 memory modules 48 internal storage drive recovery 57 K keyboard function keys 79 special Windows® keys 80 troubleshooting 146 using 79 keys function keys 79 L LEDs system indicator lights 96 AC adaptor light 95 AC power light 40, 42 battery light 42 - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 190
removing 55 microphone using 113 monitor connecting 73 monitor problems troubleshooting 147 monitoring battery power 95 mouse properties 82 manual eject hole 86 playing optical media 88 recording optical media 88 removing a disc 89 troubleshooting 150 using 84, 86 optical discs troubleshooting - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 191
99 power saving options 98 precautions safety 37 printer troubleshooting 153 problem solving contacting Toshiba 163 Startup options 139 projector connecting a place to work 31 power plan options 99 video cables 72 Service Station 133 setting low battery notifications 97 setting up AC adaptor 40 - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 192
from Start screen 82 Startup menu problem solving 139 supervisor password, deleting 122 navigation 81 traveling tips 106 troubleshooting 146 AC power light is error message 147 display problems screen is blank 146 DVD Error-checking 148 external display problems 148 external keyboard 146 external - Toshiba Qosmio X70-AST3G25 | Windows 8.1 User's Guide for Qosmio X70-A Series - Page 193
147 slow Internet connection 141 sound system 153 sound, Blu-ray Disc™ 151 trouble running discs 151 trouble running programs 150 URL address not found 141 USB Sleep and Charge cannot use 80 Windows® operating system desktop 109, 116 troubleshooting 138 Windows® Store 111 wireless networking 112
GMAD00379010
09/13
If you need assistance:
Technical support is available online at Toshiba’s Web site at
support.toshiba.com
. At this Web site, you will find answers
for many commonly asked technical questions plus many
downloadable software drivers, BIOS updates, and other
downloads.
For more information, see
“If Something Goes Wrong” on
page 135
in this guide.
X70-A Series
User’s Guide