Toshiba R50-C PS562C-008003 Users Manual Canada; English - Page 119
External monitor, Problem, Procedure
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Problem No sound is heard Annoying sound is heard Procedure Press the function keys to increase or decrease volume. Check the software volume settings. Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure. Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working. In this instance, you might be experiencing feedback from either the internal microphone or an external microphone connected to the computer. Refer to Sound System and Video mode for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. User's Manual 6-12