Toshiba SD-P1500 Owners Manual - Page 64

Calling Service, Personnel

Page 64 highlights

Calling Service Personnel Check the following guide for the possible cause of a problem before contacting service. Symptom No power. The player turned off by itself. No picture. Cause • The AC adapter or power plug is disconnected, • Dead batteries. • The automatic power off function turned the unit off. • The connected TV is not set to receive DVD signal output, • The audio/video cable is not connected securely, • The "LCD Picture" is set to "Fine". No sound. • The equipment connected via the audio/ video cable is not set to receive DVD signal output, • The audio/video cable is not connected securely, • The audio receiver orTV is turned off. The playback picture has occasional distortion. • The setting of output sound format is incorrect. • The disc is dirty. • Player is in fast forward or fast reverse mode. • The main unit was moved or given a shock, Brightness is unstable or noises are present in the playback pictures. The player does not start playback. • The disc is not set firmly. • The effect of copy protection. • No disc is inserted. • An unplayable disc is inserted. • The disc is inserted upside down. • The disc is not inserted securely. Correctiotl * Connect the AC adapter securely. or power plug * Re-charge the battery. * Press the PLAY button. Page 18 23 * Select the appropriate video input mode on the TV so the picture from the player appears on the TV screen. • Connect the audio/video cable securely into the appropriate jacks. * Close up the LCD or press the LCD MODE button to turn the LCD monitor off. * Select the correct input mode of the audio receiver so you can listen to the sound f_om the p_ayer. • Connect the audio/video cable securely into the appropriate jacks. * Turn on the equipment connected with the audio/video cable. • Select the proper audio setting. • Eject the disc and clean it. • Sometimes a small amount of picture distortion may appear. This is not a malfunction. * Vibrating or shaking the unit during playback may produce distortion. This is not a malfunction. If not restored to usual status, stop the playback and start again. • Remove the disc and set it again. • Connect the player directly to the TV. Avoid connecting the player to a VCR or TV/VCR combination. * Insert a disc. * Insert a playable disc. (Check the disc type and color system.) * Insert the disc with the playback side down. * Insert the disc securely in the disc holder. 20 56 46 40 56 58, 59 56 58, 59 39, 44 47 13 20 56 20 2 20 20 • The disc is dirty. • Clean the disc. 13 • The parental lock function is set. * Cancel the parental lock function or SO change the parental lock level. Playback does not follow the • It is in the repeat playback mode, memory * These operations may prevent a proper -- course of the disc's program, playback, etc. progression of the contents. Buttons do not work. • Power supply fluctuations or other * Turn the power on or off with the -- abnormalities such as static electricity may POWER button. Or disconnect the power interrupt correct operation, plug and insert it into the wall outlet again. The remote control does not • The remote control is not pointed at the * Point the remote control at the remote 17 work properly, remote sensor of the player, sensor of the player. • The remote control is too far from the * Operate the remote control within about 17 player. 7 m. • The batteries in the remote control are * Replace the batteries with new ones. 17 exhausted. 164

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Calling Service
Personnel
Check
the
following
guide
for the
possible
cause
of a problem
before
contacting
service.
Symptom
Cause
Correctiotl
Page
No
power.
• The
AC adapter
or power
plug
is
* Connect
the AC adapter
or power
plug
18
disconnected,
securely.
• Dead
batteries.
* Re-charge
the
battery.
The
player
turned
off by itself.
• The
automatic
power
off function
turned
* Press
the PLAY
button.
23
the
unit off.
No
picture.
• The
connected
TV
is not
set to receive
* Select
the
appropriate
video
input
mode
20
DVD
signal
output,
on the TV
so the
picture
from
the
player
appears
on the TV
screen.
• The
audio/video
cable
is
not connected
• Connect
the audio/video
cable
securely
56
securely,
into the appropriate
jacks.
• The
"LCD
Picture"
is set to "Fine".
* Close
up the
LCD
or press
the
LCD
46
MODE
button
to turn
the
LCD
monitor
off.
No sound.
• The
equipment
connected
via
the
audio/
* Select
the
correct
input
mode
of the
40
video
cable
is not
set to receive
DVD
audio
receiver
so you can listen
to the
signal
output,
sound
f_om the
p_ayer.
• The
audio/video
cable
is not
connected
• Connect
the audio/video
cable
securely
56
securely,
into the
appropriate
jacks.
58,
59
• The
audio
receiver
orTV
is turned
off.
* Turn
on the
equipment
connected
with
56
the
audio/video
cable.
58,
59
• The
setting
of output
sound
format
is
• Select
the
proper
audio
setting.
39,
44
incorrect.
47
The
playback
picture
has
• The
disc
is dirty.
• Eject
the
disc
and clean
it.
13
occasional
distortion.
• Player
is in fast forward
or fast reverse
• Sometimes
a small
amount
of picture
mode.
distortion
may
appear.
This
is not
a
malfunction.
• The
main
unit was
moved
or given
a
* Vibrating
or shaking
the
unit during
shock,
playback
may
produce
distortion.
This
is
not
a malfunction.
If not restored
to usual
status,
stop
the
playback
and start
again.
• The
disc
is not set firmly.
• Remove
the
disc
and
set it again.
20
Brightness
is unstable
or
• The
effect
of copy
protection.
• Connect
the
player
directly
to the TV.
56
noises
are
present
in the
Avoid
connecting
the
player
to a VCR
or
playback
pictures.
TV/VCR
combination.
The
player
does
not
start
• No disc
is inserted.
* Insert
a disc.
20
playback.
• An
unplayable
disc
is inserted.
* Insert
a playable
disc.
(Check
the
disc
2
type
and color
system.)
• The
disc
is inserted
upside
down.
* Insert
the disc
with
the
playback
side
20
down.
• The
disc
is not inserted
securely.
* Insert
the
disc
securely
in the disc
holder.
20
• The
disc
is dirty.
• Clean
the
disc.
13
• The
parental
lock
function
is set.
* Cancel
the parental
lock function
or
SO
change
the
parental
lock
level.
Playback
does
not follow
the
• It is in the
repeat
playback
mode,
memory
* These
operations
may
prevent
a proper
--
course
of the
disc's
program,
playback,
etc.
progression
of the
contents.
Buttons
do not work.
• Power
supply
fluctuations
or other
* Turn
the
power
on or off with
the
--
abnormalities
such as static
electricity
may
POWER
button.
Or
disconnect
the
power
interrupt
correct
operation,
plug
and
insert
it into the wall
outlet
again.
The
remote
control
does
not
• The
remote
control
is not pointed
at
the
* Point the
remote
control
at the
remote
17
work
properly,
remote
sensor
of the
player,
sensor
of the
player.
• The
remote
control
is too far
from
the
* Operate
the remote
control
within
about
17
player.
7 m.
• The
batteries
in the
remote
control
are
* Replace
the
batteries
with
new
ones.
17
exhausted.
164