Toshiba Satellite A300 PSAG4C Users Manual Canada; English - Page 171

Troubleshooting Diskette drive Problem Procedure Drive does not operate There may be a faulty cable connection. Check the connection to the computer and to the drive. Some programs run The software or hardware configuration may be correctly but others do causing a problem. Make sure the hardware not configuration matches your software needs. You cannot access the Try another diskette. If you can access the external 3 1/2" diskette diskette, the original diskette (not the drive) is drive probably causing the problem. If problems persist, contact your dealer. Infrared port Refer also to the documentation for your IrDA compatible device and related software. Problem Procedure Infrared devices do not Check that the device is connected to an electric work as expected outlet. Make sure the outlet is supplying power by plugging in an appliance. Make sure there is no obstruction blocking communication between the computer and the target device. If problems persist, contact your dealer. Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touchpad Problem Procedure On-screen pointer does The system might be busy. If the pointer is not respond to Pad shaped as an hourglass, wait for it to resume its operation normal shape and try again to move it. Double-tapping does not work Try changing the double-click speed setting in the mouse control utility. Click Start → Control Panel → Hardware and Sound → Mouse to access it. User's Manual 9-9