Toshiba Satellite A65-S1361 Satellite A60/A65 Users Guide - Page 194
Contacting Toshiba
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194 If Something Goes Wrong If you need further assistance Contacting Toshiba If you still need help and suspect that the problem is hardware-related, Toshiba offers a variety of resources to help you. To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at accessories.toshiba.com. Toshiba voice contact Before calling Toshiba, make sure you have: ❖ Your computer's model and model number. ❖ Your computer's serial number. ❖ The computer and any optional devices related to the problem. ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media. ❖ Name and version of the program involved in the problem along with its installation media. ❖ Information about what you were doing when the problem occurred. ❖ Exact error messages and when they occurred. For technical support, call the Toshiba Global Support Centre: ❖ Within the United States at (800) 457-7777 ❖ Outside the United States at (949) 859-4273