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Toshiba Satellite C50-A PSCJEC-01800Y Users Manual Canada; English - Page 120

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory and Safety	4
Copyright, Disclaimer and Trademarks	4
Copyright	4
Disclaimer	4
Trademarks	4
Regulatory Information	5
FCC information	5
EU Declaration of Conformity	6
VCCI Class B Information	8
Canadian regulatory information (Canada only)	8
Following information is only valid for EU-member States:	8
REACH - Compliance Statement	9
Following information is only for Turkey:	9
Following information is only for India:	10
Video Standard Notice	10
OpenSSL Toolkit License Issues	10
ENERGY STAR® Program	13
Disposing of the computer and the computer's batteries	14
Optical disc drive safety instructions	14
Location of the Required Label	14
Precautions	15
General Precautions	15
Provide adequate ventilation	15
Creating a computer-friendly environment	15
Stress injury	16
Heat injury	16
Pressure or impact damage	16
Cleaning the computer	16
Moving the computer	17
Mobile phones	17
Instruction Manual for Safety and Comfort	18
Safety Icons	18
Chapter 2 Getting Started	19
Equipment checklist	19
Hardware	19
Documentation	19
Conventions	19
Using your computer for the first time	20
Connecting the AC adaptor	21
Opening the display	23
Turning on the power	24
Initial setup	24
Getting to know Windows	25
Turning off the power	26
Shut Down Mode	26
Restarting the computer	26
Sleep Mode	27
Hibernation Mode	28
Chapter 3 The Grand Tour	31
Front with the display closed	31
Left side	32
Right side	33
Back	35
Underside	36
Front with the display open	37
Internal Hardware Components	40
Graphics Control	42
Intel® Display Power Saving Technology	43
AMD® Vari-Bright™	43
Power Condition Descriptions	44
Power conditions	44
DC IN/Battery indicator	45
Power indicator	45
Chapter 4 Operating Basics	47
Using the Touch Screen	47
Using the Touch Pad	48
The Keyboard	49
Keyboard indicator	49
Function Key	50
Windows special keys	51
Generating ASCII characters	51
Optical disc drives	51
Formats	52
Using optical disc drives	52
Writable discs	54
Writing discs	55
Before writing or rewriting	56
TOSHIBA VIDEO PLAYER	58
Notes on use	58
Display Devices & Audio	59
Starting TOSHIBA VIDEO PLAYER	60
Operating TOSHIBA VIDEO PLAYER	60
Open TOSHIBA VIDEO PLAYER Manual	60
TOSHIBA Blu-ray Disc Player	60
Notes on Use	60
Starting TOSHIBA Blu-ray Disc Player	62
Operating TOSHIBA Blu-ray Disc Player	62
Open TOSHIBA Blu-ray Disc Player Manual	62
3D Playback on an External 3D Device	62
Important Safety Information for 3D Function	63
Notes on 3D Playback for TOSHIBA VIDEO PLAYER	63
Notes on 3D Playback for TOSHIBA Blu-ray Disc Player	65
Battery	67
Battery types	67
Care and use of the battery pack	67
Charging the batteries	68
Monitoring battery capacity	69
Maximizing battery operating time	70
Batteries exhausted time	70
Extending battery life	71
Replacing the battery pack	71
LAN	73
LAN cable types	73
Connecting the LAN cable	74
Additional memory module	74
Installing a memory module	75
Removing a memory module	78
Memory media	79
Points to note about the memory media card	80
Memory media format	80
Media care	81
Inserting memory media	82
Removing memory media	82
External Display	83
Connecting an external display	83
Changing the display settings	85
Security lock	85
Connecting the security lock	86
Optional TOSHIBA Accessories	86
Sound System and Video mode	86
Volume Mixer	87
Microphone Level	87
Audio Enhancements	87
DTS Studio Sound	87
DTS Sound	88
Realtek HD Audio Manager	88
Video mode	89
Chapter 5 Utilities and Advanced Usage	90
Utilities and Applications	90
Special features	94
TOSHIBA Password Utility	96
User Password	96
Supervisor Password	98
Starting the computer using a password	98
TOSHIBA System Settings	98
TOSHIBA Media Player by sMedio TrueLink+	99
Notes on use	99
Operating TOSHIBA Media Player by sMedio TrueLink+	100
Opening TOSHIBA Media Player by sMedio TrueLink+ Manual	100
TOSHIBA PC Health Monitor	101
Starting the TOSHIBA PC Health Monitor	101
System Recovery	102
Creating Recovery Media	102
Restoring the pre-installed software from your created Recovery Media	103
Restoring the pre-installed software from the Recovery Hard Disk Drive	104
Chapter 6 Troubleshooting	106
Problem solving process	106
Preliminary checklist	106
Analyzing the problem	107
If something goes wrong	108
Hardware and system checklist	109
Power	109
Keyboard	112
Internal display panel	112
Hard Disk Drive	113
Optical Disc Drive	113
Memory Media Card	114
Pointing device	114
USB device	116
Sound system	117
External monitor	117
LAN	118
Wireless LAN	119
Bluetooth	119
TOSHIBA support	119
Before you call	119
TOSHIBA technical support	120
Chapter 7 Appendix	121
Specifications	121
Physical Dimensions	121
Environmental Requirements	121
Power Requirements	121
External RGB monitor port pin assignment	122
AC Power Cord and Connectors	122
Certification agencies	123
Information for Wireless Devices	124
Wireless Technology Interoperability	124
Wireless Devices and your health	125
Wireless LAN Technology	125
Bluetooth wireless technology	127
Radio Regulatory Information	127
Device Authorization	132
Radio approvals for wireless devices	133
Legal Footnotes	133
Non-applicable Icons	133
CPU	134
Memory (Main System)	134
Battery Life	135
Hard Disk Drive (HDD) Capacity	135
LCD	135
Graphics Processing Unit (GPU)	136
Wireless LAN	136
Copy Protection	136
Glossary	136