Toshiba Satellite C55-B5296 Satellite C40/C50/C70-B Series Windows 8.1 User's - Page 134

DVD operating problems, system, MAC address filtering, Wired Equivalent Privacy

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134 If Something Goes Wrong DVD operating problems ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click or touch Computer from the list that appears. The optical disc drive should appear in the list. 6 See "Checking device properties" on page 123 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 From the Start screen begin typing Power and click or touch your selection. If you are in the Desktop screen, press the Windows® ( ) key to display the Start screen. Click or touch the Search ( ) icon at the upper-right corner of the screen and, in the Search field, type Power. 2 From the search list, click or touch Choose when to turn off display.

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134
If Something Goes Wrong
DVD operating problems
❖
If you have enabled any security provisions (closed
system, MAC address filtering, Wired Equivalent Privacy
[WEP], etc.), check the access point vendor's Web site
for recent firmware upgrades. Problems with WEP keys,
in particular, are frequently addressed in new firmware
releases.
DVD operating problems
If you experience a problem playing DVDs, you may be able
to fix the problem yourself.
For general problems playing a DVD title, try the following
steps:
1
Verify that the disc is in a format that the drive supports.
2
Ensure that the disc is properly inserted in the drive tray.
3
Use the DVD Player software that came with your computer
to view DVD movies.
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have
tried several discs and all fail, consider sending your
drive to an authorized service provider to get it cleaned.
5
From the Start screen, type
Computer
. Click or touch
Computer
from the list that appears.
The optical disc drive should appear in the list.
6
See
“Checking device properties” on page 123
for
instructions on using Device Manager to view the optical
disc drive properties.
7
Check the Toshiba Web site for new information on
optical disc drives and their operation.
A blank screen appears while watching a
DVD-ROM movie or title.
Change the setting for when to turn off the display using the
following steps:
1
From the Start screen begin typing
Power
and click or
touch your selection. If you are in the Desktop screen,
press the
Windows
®
(
) key to display the Start screen.
Click or touch the
Search
(
) icon at the upper-right
corner of the screen and, in the Search field, type
Power
.
2
From the search list, click or touch
Choose when to
turn off display
.