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Toshiba Satellite C55D-A5107 Windows 8.1 User's Guide for Sat/Sat Pro C40/C50/ - Page 128

Memory problems, General, Resources, Driver, Settings, Power

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128 If Something Goes Wrong Memory problems 3 From the list of device(s), double-click or touch the device type. 4 To view the device(s) installed, double-click or touch the device. The operating system displays the device Properties dialog box, which provides an array of tabs. They may include: ❖ The General tab, which provides basic information about the device. ❖ The Resources tab, which lists resources assigned to the device. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device. This tab also provides options for updating the driver or rolling back the driver in case the new version is causing a problem. The tabs that appear in the dialog box vary from one device to another. For more information about Device Manager, refer to Windows® online Help. Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be hardware or even software related. It is worthwhile checking for these first: 1 From the Start or Desktop screen, move your pointer to the upper-right corner of the screen or swipe in from the right edge 2 When the Windows® charms appear, click or touch the Settings ( ) charm. 3 In the lower right of the screen click or touch the Power ( ) icon. Shut down option Power (Sample Image) Shut down

Section	Page
Satellite®/Satellite Pro® C40/C50/C70 - A Series User’s Guide	1
Contents	18
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your computer’s features and specifications	28
Documentation	28
Service options	28
Chapter 1: Getting Started	29
Selecting a place to work	29
Setting up a work environment	29
Keeping yourself comfortable	30
Computer user comfort recommendations	30
Good Working Posture	30
Using the notebook with an external keyboard, mouse or monitor	31
Typing style	32
Taking breaks and varying tasks	32
Mobile computing tips	33
Transporting the notebook	33
Seeking additional help	33
Check list	34
Precautions	34
Important information on your computer’s cooling fan	36
Setting up your computer	37
Connecting to a power source	37
Charging the main battery	40
Using the computer for the first time	40
Initial setup	41
Setting up your software	41
Registering your computer with Toshiba	41
To Shut down your computer	42
To Restart your computer	42
To place your computer in Sleep mode	43
Adding optional external devices	44
Adding memory (optional)	44
Installing a memory module	45
Removing a memory module	50
Checking total memory	52
Recovering the Internal Storage Drive	53
Creating recovery media	54
Restoring from recovery media	56
Refresh your PC (with user’s data)	57
Reset your PC	59
Installing drivers and applications	62
Using the touch pad	63
Adjusting touch pad settings	65
Disabling or enabling the touch pad	66
Connecting an external device	66
Using external display devices	66
Selecting video cables	67
Connecting an HDMI™-compatible television or display device	67
Connecting an external monitor or projector	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Customizing your computer’s settings	69
Caring for your computer	69
Cleaning the computer	70
Moving the computer	70
Using a computer lock	70
Chapter 2: Learning the Basics	72
Computing tips	72
Using the keyboard	73
Function keys	74
Special Windows® keys	75
Touch screen	75
Touch screen navigation	75
Mouse properties	76
Starting an app	76
Starting an app from the Start screen	76
Saving your work	77
Backing up your work	78
Using the optical disc drive	78
Optical disc drive components	79
Media control buttons	79
Inserting an optical disc	80
Playing optical media	81
Recording optical media	81
Removing a disc with the computer on	82
Removing a disc with the computer off	82
Toshiba’s online resources	82
Chapter 3: Mobile Computing	83
Toshiba’s energy-saver design	83
Running the computer on battery power	83
Battery Notice	84
Power management	85
Charging batteries	85
Charging the main battery	85
Charging the RTC battery	86
Monitoring battery power	87
Determining remaining battery power	88
What to do when the main battery runs low	89
Setting battery notifications	89
Conserving battery power	90
Power Plans	91
Using the eco power plan	92
Changing the main battery	93
Removing the battery from the computer	93
Inserting a charged battery	94
Taking care of your battery	96
Safety precautions	96
Maintaining your battery	96
Disposing of used batteries	97
Traveling tips	98
Chapter 4: Exploring Your Computer’s Features	99
Exploring the Start screen	99
Charms	100
Tiles	101
Exploring the desktop	101
Finding your way around the desktop	101
Windows® Store	103
Setting up for communications	104
Connecting your computer to a network	105
Exploring audio features	105
Recording sounds	105
Using external speakers or headphones	106
Using the Web Camera	106
Using the Memory card reader	107
Inserting memory media	107
Removing memory media	108
Chapter 5: Utilities	109
eco Utility®	110
Password Utility	111
Using a supervisor password	111
Using a user password	113
Deleting a user password	114
System Settings	115
Function Key	117
Recovery Media Creator	118
Service Station	118
TOSHIBA Application Installer	119
Chapter 6: If Something Goes Wrong	120
Problems that are easy to fix	120
Problems when you turn on the computer	121
The Windows® operating system is not working	123
Using Startup options to fix problems	124
Internet problems	126
The Windows® operating system can help you	127
Fixing a problem with Device Manager	127
Checking device properties	127
Memory problems	128
Power and the batteries	129
Keyboard problems	131
Display problems	131
Disk or storage drive problems	133
Error-checking	133
Optical disc drive problems	134
Sound system problems	136
Printer problems	136
Wireless networking problems	137
DVD operating problems	138
Develop good computing habits	139
Data and system configuration backup in the Windows® operating system	140
If you need further assistance	144
Contacting Toshiba	145
Other Toshiba Internet Web sites	145
Toshiba’s worldwide offices	145
Appendix A: TOSHIBA Function Keys	147
Functions	147
Help file	148
Display brightness	148
Output (Display switch)	149
Disabling or enabling the touch pad	150
Media buttons	150
Volume Mute	151
Disabling or enabling wireless devices	151
Keyboard Function keys	151
Zoom (Display resolution)	151
Appendix B: Power Cord/Cable Connectors	152
Glossary	153
A	155
B	156
C	157
D	158
E	159
F	160
G	160
H	160
I	161
K	161
L	161
M	162
N	163
O	163
P	163
R	164
S	165
T	166
U	166
W	167