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Toshiba Satellite CL15-C1310 Satellite/Satellite Pro CL10/L10-C Series Windows - Page 166

troubleshooting Web Camera, Web Camera 88

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Page 166 highlights

166 Index trouble running programs 118 URL address not found 108 Web Camera 119 Windows operating system not working 105 wireless networking 126 troubleshooting keyboard clean the keyboard 112 latest keyboard driver 111 power cycle 110 system restore 112 uninstall/reinstall driver 110 troubleshooting network adapter uninstall/reinstall driver 129 troubleshooting sound check and set default speakers 122 latest sound driver 124 system restore 124 uninstall/reinstall driver 123 use the sound troubleshooter 121 troubleshooting touchpad disable/enable 112 install external mouse 113 latest driver 114 power cycle 113 system restore 115 touchpad properties 115 uninstall/reinstall driver 113 troubleshooting Web Camera System Recovery 121 system restore 120 testing 119 third party apps 121 uninstall/reinstall driver 119 U updates downloading 132 user password, deleting 98 user password, setting 96 using a microphone 86 computer lock 58 eco power plan 75 Memory card reader 89 touchpad 50 Web Camera 88 using the keyboard 61 Utilities 92 V video projector adjusting display 56 W warranty standard limited warranty 29 Web Camera using 88 Web sites 139 Wi-Fi wireless networking 84 Windows operating system desktop 79 troubleshooting 105 Windows Store 84 wireless networking 84 troubleshooting 126

Section	Page
Satellite®/Satellite Pro® CL10/L10-C Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	34
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	35
Check list	35
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Adding memory	39
Connecting to a power source	39
Charging the main battery	41
Using the computer for the first time	41
Initial setup	41
Using the Start menu	42
Registering your computer with Toshiba	43
To Shut down your computer	43
To Restart your computer	44
To place your computer in Sleep mode	44
Adding optional external devices	45
Recovering the Internal Storage Drive	45
Reset your PC	46
Creating a recovery drive	47
Restoring from a recovery drive	49
Using the touchpad	50
Adjusting touchpad settings	52
Disabling or enabling the touchpad	53
Connecting an external device	53
Using external display devices	54
Selecting video cables	54
Connecting an HDMI-compatible television or display device	54
Connecting an external monitor or projector	55
Directing the display output when you turn on the computer	55
Adjusting the quality of the external display	56
Customizing your computer’s settings	56
Caring for your computer	57
Cleaning the computer	57
Moving the computer	57
Using a computer lock	58
Chapter 2: Learning the Basics	59
Computing tips	59
Using the keyboard	61
Function keys	61
Special Windows keys	62
Touch screen	62
Touch screen navigation	62
Mouse properties	63
Starting an app	64
Saving your work	65
Backing up your work	65
Toshiba’s online resources	65
Chapter 3: Mobile Computing	66
Toshiba’s energy-saver design	66
Running the computer on battery power	66
Battery Notice	67
Power management	68
Charging batteries	68
Charging the RTC battery	69
Monitoring battery power	70
Determining remaining battery power	71
What to do when the main battery runs low	72
Setting battery notifications	72
Conserving battery power	73
Power Plans	74
Using the eco power plan	75
Changing the main battery	75
Taking care of your battery	76
Safety precautions	76
Maintaining your battery	76
Disposing of your computer	77
Traveling tips	77
Chapter 4: Exploring Your Computer’s Features	79
Exploring the desktop	79
Finding your way around the desktop	80
Windows Store	84
Setting up for communications	84
Connecting your computer to a network	86
Exploring audio features	86
Recording sounds	86
Using external speakers or headphones	87
Using the Web Camera	88
Using the Memory card reader	89
Inserting memory media	89
Removing memory media	90
Chapter 5: Utilities	92
eco Utility	93
Password Utility	94
Using a supervisor password	94
Using a user password	96
Deleting a user password	98
System Settings	99
Service Station	101
Chapter 6: If Something Goes Wrong	102
Problems that are easy to fix	102
Problems when you turn on the computer	103
The Windows operating system is not working	105
Using Startup options to fix problems	106
Internet problems	108
Power and the batteries	108
Keyboard help	110
Perform a complete power cycle	110
Uninstall the keyboard driver	110
Download the latest keyboard driver	111
Perform a system restore	112
Clean the keyboard	112
Touchpad help	112
Disable then enable the touchpad	112
Install an external mouse	113
Perform a complete power cycle	113
Uninstall the touchpad driver	113
Download the latest touchpad driver	114
Perform a system restore	115
Adjust the touchpad properties	115
Display problems	115
Disk or storage drive problems	117
Error-checking	117
Web Camera help	119
Testing your internal Web Camera	119
Uninstall the Web Camera driver	119
Perform a system restore	120
Check for problems with third party applications	121
System Recovery	121
Sound help	121
Use the Sound troubleshooter	121
Check and set default speakers	122
Uninstall the audio driver	123
Download the latest sound driver	124
Perform a system restore	124
Printer problems	125
Wireless networking problems	126
Connecting to the Internet	127
Using a wireless connection	128
Troubleshooting an Internet connection – Verify network status	128
Troubleshooting an Internet connection – Verify hardware	129
Uninstall the network adapter driver	129
Troubleshooting an Internet connection – How to verify TCP/IP	130
Downloading drivers and updates	132
Using Toshiba Service Station	132
Manually download and install drivers and updates	132
How to determine the correct drivers to download	133
Develop good computing habits	134
Data and system configuration backup in the Windows operating system	135
Additional help	139
If you need further assistance	139
Contacting Toshiba	139
Other Toshiba Internet Web sites	140
Toshiba’s worldwide offices	140
Appendix A: TOSHIBA Function Keys	142
Functions	142
Cortana	143
Display brightness	143
Output (Display switch)	144
Disabling or enabling the touchpad	144
Media buttons	145
Volume Mute	145
Disabling or enabling wireless devices	145
Appendix B: Power Cord/Cable Connectors	146
Glossary	147
A	149
B	149
C	151
D	152
E	153
F	154
G	154
H	154
I	155
K	155
L	155
M	156
N	157
O	157
P	157
R	158
S	159
T	160
U	160
W	160

Match case Limit results 1 per page

166

Index

trouble running programs 118

URL address not found 108

Web Camera 119

Windows operating system not

working 105

wireless networking 126

troubleshooting keyboard

clean the keyboard 112

latest keyboard driver 111

power cycle 110

system restore 112

uninstall/reinstall driver 110

troubleshooting network adapter

uninstall/reinstall driver 129

troubleshooting sound

check and set default speakers

122

latest sound driver 124

system restore 124

uninstall/reinstall driver 123

use the sound troubleshooter

121

troubleshooting touchpad

disable/enable 112

install external mouse 113

latest driver 114

power cycle 113

system restore 115

touchpad properties 115

uninstall/reinstall driver 113

troubleshooting Web Camera

System Recovery 121

system restore 120

testing 119

third party apps 121

uninstall/reinstall driver 119

updates

downloading 132

user password, deleting 98

user password, setting 96

using

a microphone 86

computer lock 58

eco power plan 75

Memory card reader 89

touchpad 50

Web Camera 88

using the keyboard 61

Utilities 92

video projector

adjusting display 56

warranty

standard limited warranty 29

Web Camera

using 88

Web sites 139

Wi-Fi

wireless networking 84

Windows operating system

desktop 79

troubleshooting 105

Windows Store 84

wireless networking 84

troubleshooting 126