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Toshiba Satellite E55D User Guide - Page 136

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136 If Something Goes Wrong If you need further assistance The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is set to Enabled the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep and Charge function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function." For more information, see "Sleep Utilities" on page 105. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. Since some problems may be related to the operating system or the program you are using, it is important to investigate all sources. ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information. For the detailed specifications for your computer, visit support.toshiba.com. Contacting Toshiba Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com.

Section	Page
Satellite®/Satellite Pro® E50/U50-A Series User’s Guide	1
Contents	19
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your computer’s features and specifications	28
Documentation	28
Service options	28
Chapter 1: Getting Started	29
Selecting a place to work	29
Setting up a work environment	29
Keeping yourself comfortable	30
Computer user comfort recommendations	30
Good Working Posture	30
Using the notebook with an external keyboard, mouse or monitor	31
Typing style	32
Taking breaks and varying tasks	33
Mobile computing tips	33
Transporting the notebook	33
Seeking additional help	34
Check list	34
Precautions	35
Important information on your computer’s cooling fan	37
Setting up your computer	37
Connecting to a power source	38
Charging the main battery	40
Using the computer for the first time	41
Initial setup	41
Setting up your software	42
Registering your computer with Toshiba	42
To Shut down your computer	43
To Restart your computer	44
To place your computer in Sleep mode	44
Adding optional external devices	45
Adding memory	45
Recovering the Internal Storage Drive	46
Creating recovery media	47
Restoring from recovery media	49
Refresh your PC (with user’s data)	51
Reset your PC	53
Installing drivers and applications	56
Using the touch pad	57
Adjusting touch pad settings	60
Disabling or enabling the touch pad	60
Connecting an external device	60
Using external display devices	61
Selecting video cables	61
Connecting an HDMI™-compatible television or display device	61
Connecting an external monitor or projector	62
Directing the display output when you turn on the computer	62
Adjusting the quality of the external display	63
Customizing your computer’s settings	64
Caring for your computer	64
Cleaning the computer	64
Moving the computer	65
Chapter 2: Learning the Basics	66
Computing tips	66
Using the keyboard	68
Function keys	68
Special Windows® keys	69
Touch screen	69
Touch screen navigation	69
Mouse properties	70
Starting an app	70
Starting an app from the Start screen	71
Saving your work	71
Backing up your work	72
Toshiba’s online resources	72
Chapter 3: Mobile Computing	73
Toshiba’s energy-saver design	73
Running the computer on battery power	73
Battery Notice	74
Power management	75
Charging batteries	75
Charging the main battery	75
Charging the RTC battery	76
Monitoring battery power	77
Determining remaining battery power	78
What to do when the main battery runs low	79
Setting battery notifications	79
Conserving battery power	80
Power Plans	81
Using the eco power plan	82
Changing the main battery	83
Taking care of your battery	83
Safety precautions	83
Maintaining your battery	84
Disposing of your computer	84
Traveling tips	84
Chapter 4: Exploring Your Computer’s Features	86
Exploring the Start screen	86
Charms	87
Tiles	88
Exploring the desktop	88
Finding your way around the desktop	88
Windows® Store	90
Setting up for communications	91
Connecting your computer to a network	92
Exploring audio features	92
Recording sounds	92
Using external speakers or headphones	93
Using the Web Camera	94
Using the Memory card reader	94
Inserting memory media	95
Removing memory media	95
Chapter 5: Utilities	97
eco Utility®	98
Password Utility	99
Using a supervisor password	99
Using a user password	101
Deleting a user password	103
System Settings	104
Sleep Utilities	105
USB Sleep and Charge	105
Enabling/Disabling USB Sleep and Charge	107
Power supply mode settings	107
Function Key	109
Recovery Media Creator	110
Service Station	110
TOSHIBA Application Installer	111
Chapter 6: If Something Goes Wrong	112
Problems that are easy to fix	112
Problems when you turn on the computer	113
The Windows® operating system is not working	115
Using Startup options to fix problems	115
Internet problems	118
The Windows® operating system can help you	119
Fixing a problem with Device Manager	119
Checking device properties	119
Memory problems	120
Power and the batteries	121
Keyboard problems	123
Display problems	123
Disk or storage drive problems	125
Error-checking	125
Sound system problems	127
Printer problems	127
Wireless networking problems	128
Develop good computing habits	130
Data and system configuration backup in the Windows® operating system	131
If you need further assistance	136
Contacting Toshiba	136
Other Toshiba Internet Web sites	137
Toshiba’s worldwide offices	137
Appendix A: TOSHIBA Function Keys	139
Functions	139
Help file	140
Display brightness	140
Output (Display switch)	141
Disabling or enabling the touch pad	142
Media buttons	142
Volume Mute	142
Disabling or enabling wireless devices	143
Keyboard Function keys	143
Zoom (Display resolution)	143
Appendix B: Power Cord/Cable Connectors	144
Glossary	145
A	147
B	148
C	149
D	150
E	151
F	152
G	153
H	153
I	154
K	154
L	154
M	155
N	155
O	156
P	156
R	157
S	158
T	159
U	159
W	159