Toshiba Satellite L300D PSLC0C-02F08C Users Manual Canada; English - Page 173

Appendix C, Enabled

Page 173 highlights

Troubleshooting USB Refer also to your USB device's documentation. Problem Procedure USB device does not Check for a firm cable connection between the work USB ports on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows documentation for information on checking the drivers. If you are using an operating system that does not support USB, you can still use a USB mouse and/or USB keyboard. If these devices do not work, make sure the USB KB/Mouse Legacy Emulation item in HW Setup is set to Enabled. If problems persist, contact your dealer. Modem Problem Procedure Communication Make sure the computer's internal modem software can't initialize settings are correct. Refer to Phone and Modem modem Options in the Control Panel. You can hear a dial tone If the call is going through a PBX machine, make but can't make a call sure the communication application's tone dial detection feature is disabled. You place a call, but a connection can't be made You can also use the ATX command. Make sure the settings are correct in your communications application. After making a call you Make sure the tone or pulse selection in your can't hear a ring communications application is set correctly. Communication is cut off unexpectedly You can also use the ATD command. Refer to the chapter on AT commands in online help files for Appendix C, AT Command. The computer will automatically cut off communication when connection with the carrier is not successful for a set time interval. Try lengthening this time interval. User's Manual 9-16

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User’s Manual
9-16
Troubleshooting
USB
Refer also to your USB device’s documentation.
Modem
Problem
Procedure
USB device does not
work
Check for a firm cable connection between the
USB ports on the computer and the USB device.
Make sure the USB device drivers are properly
installed. Refer to your Windows documentation
for information on checking the drivers.
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to
Enabled
.
If problems persist, contact your dealer.
Problem
Procedure
Communication
software can’t initialize
modem
Make sure the computer’s internal modem
settings are correct. Refer to
Phone and Modem
Options
in the Control Panel.
You can hear a dial tone
but can’t make a call
If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.
You can also use the ATX command.
You place a call, but a
connection can’t be
made
Make sure the settings are correct in your
communications application.
After making a call you
can’t hear a ring
Make sure the tone or pulse selection in your
communications application is set correctly.
You can also use the ATD command. Refer to the
chapter on AT commands in online help files for
Appendix C,
AT Command
.
Communication is cut
off unexpectedly
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.