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Toshiba Satellite L505D-S5987 Satellite L500 Series (PSLU0U, PSLV0U, PSLV6U) U - Page 189

The eSATA device is not recognized from Sleep or, Hibernation mode., Restart the Windows

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If Something Goes Wrong Develop good computing habits 189 ❖ Do not guess-follow directions carefully! It is often necessary to run an installation utility first-before connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. ❖ Restart the Windows® operating system. Always restart the Windows® operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind. ❖ Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating restore points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create a restore point. 3 Install one item of hardware or software. 4 Restart the Windows® operating system. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning. 6 For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed. The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. NOTE Before connecting the eSATA device to your computer and external power source, read the documentation that came with the device and follow the manufacturer's instructions.

Section	Page
Satellite® L500 Series User’s Guide	1
Contents	30
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	51
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	58
Checking total memory	60
Recovering the Internal Storage Drive	61
Recovering to out-of-box state (recommended recovery method)	62
Recovering to a custom size partition	64
Recovering without changing the internal storage drive partitions	67
Creating recovery DVDs/media	69
Restoring from recovery DVDs/media	70
Erasing the Internal Storage Drive	72
Checking the internal storage drive operating status	73
Installing drivers and applications	74
Using the TouchPad™	74
Adjusting TouchPad™ settings	76
Disabling or enabling the TouchPad™	77
Using external display devices	77
Connecting the display device	77
Directing the display output when you turn on the computer	79
Adjusting the quality of the external display	80
Using an external keyboard	80
Using a mouse	80
Connecting a printer	80
Setting up a printer	81
Turning off the computer	81
Options for turning off the computer	82
Using the Shut down command	84
Using and configuring Hibernation mode	86
Using and configuring Sleep mode	88
Closing the display panel	91
Customizing your computer’s settings	91
Caring for your computer	91
Cleaning the computer	91
Moving the computer	92
Using a computer lock	92
Chapter 2: Learning the Basics	93
Computing tips	93
Using the keyboard	95
Character keys	95
Ctrl, Fn, and Alt keys	95
Function keys	96
Special Windows® keys	96
Starting a program	96
Starting a program from the Start menu	97
Starting a program from Windows® Explorer	97
Starting a program using the Search programs and files field	98
Saving your work	99
Printing your work	100
Backing up your work	101
Restoring your work	102
Using the optical drive	102
Optical drive components	103
Media control buttons	104
Inserting an optical disc	104
Playing an audio CD	106
Playing optical media	106
Recording optical media	107
Removing a disc with the computer on	107
Removing a disc with the computer off	108
Caring for optical discs	108
Toshiba’s online resources	108
Chapter 3: Mobile Computing	109
Toshiba’s energy-saver design	109
Running the computer on battery power	110
Battery Notice	110
Power management	111
Using additional batteries	111
Charging batteries	111
Charging the main battery	112
Charging the RTC battery	112
Monitoring main battery power	113
Determining remaining battery power	115
What to do when the main battery runs low	115
Setting battery notifications	116
Conserving battery power	116
Power Plans	117
Using a hot key to set the Power Plan	118
Using the TOSHIBA eco power plan	119
Changing the main battery	119
Removing the battery from the computer	120
Inserting a charged battery	121
Taking care of your battery	122
Safety precautions	122
Maintaining your battery	123
Disposing of used batteries	124
Traveling tips	125
Chapter 4: Exploring Your Computer’s Features	126
Exploring the desktop	126
Finding your way around the desktop	127
Setting up for communications	129
Connecting your computer to a network	130
Connecting a modem to a telephone line	130
An overview of using the Internet	132
The Internet	132
The World Wide Web	132
Internet Service Providers	132
Connecting to the Internet	133
Surfing the Internet	133
Internet features	133
Uploading to, and downloading files from, the Internet	134
Exploring audio features	135
Recording sounds	135
Using external speakers or headphones	135
Using the Web Camera	136
Using the Memory card reader	137
Inserting memory media	138
Removing memory media	138
Using the eSATA/USB combo port	139
Chapter 5: Utilities	140
TOSHIBA Assist	141
Connect	142
Secure	143
Protect & Fix	144
Optimize	145
TOSHIBA Application Installer	146
Setting passwords	147
Using an instant password	147
Using a supervisor password	148
Using a user password	149
Deleting a user password	150
TOSHIBA Face Recognition Utility	151
TOSHIBA PC Diagnostic Tool Utility	152
TOSHIBA SD™ Memory Card Format Utility	153
Mouse Utility	154
TOSHIBA Hardware Setup	155
TOSHIBA Zooming Utility	157
TOSHIBA Button Support	158
TOSHIBA Accessibility	159
TOSHIBA eco Utility™	160
TOSHIBA Service Station	161
TOSHIBA PC Health Monitor	161
ConfigFree®	162
Getting Started	162
ConfigFree® Utilities	163
Chapter 6: If Something Goes Wrong	166
Problems that are easy to fix	166
Problems when you turn on the computer	167
The Windows® operating system is not working	170
Using Startup options to fix problems	171
Internet problems	171
The Windows® operating system can help you	172
Fixing a problem with Device Manager	172
Checking device properties	173
Memory problems	173
Power and the batteries	174
Keyboard problems	175
Display problems	176
Disk or storage drive problems	177
Optical drive problems	179
Sound system problems	180
Printer problems	181
Modem problems	182
Wireless networking problems	182
DVD operating problems	184
Develop good computing habits	185
Data and system configuration backup in the Windows® operating system	186
If you need further assistance	190
Before you contact Toshiba	190
Contacting Toshiba	190
Other Toshiba Internet Web sites	191
Toshiba’s worldwide offices	191
Appendix A: Hot Keys/TOSHIBA Cards	193
Hot Key Cards	193
Using the Hot Key Cards	194
Application Cards	195
Using the Application Cards	196
Card Case	196
Hot key functions	197
Volume Mute	197
Lock (Instant security)	198
Power plan	199
Sleep mode	200
Hibernation mode	201
Output (Display switch)	202
Display brightness	203
Disabling or enabling wireless devices	204
Disabling or enabling the TouchPad™	205
Zoom (Display resolution)	206
Keyboard hot key functions	207
Appendix B: Power Cord/Cable Connectors	208
Glossary	209
A	211
B	212
C	212
D	214
E	215
F	216
G	216
H	216
I	217
K	217
L	217
M	218
N	219
O	219
P	219
R	220
S	221
T	222
U	222
W	222

Match case Limit results 1 per page

189

If Something Goes Wrong

Develop good computing habits

❖

Do not guess—follow directions carefully! It is often necessary

to run an installation utility first—before connecting a new

hardware item to the computer. If the device is connected first,

it may be very difficult to complete the installation

successfully. Always carefully follow the installation

instructions that accompany the hardware or software.

❖

Restart the Windows

operating system. Always restart the

Windows

operating system after each installation, even if the

installation utility does not prompt you to do so. This will

ensure that the installation is completed, and will clean up

anything that the installation utility left behind.

❖

Do one installation at a time. If you have several new items to

add to your computer system, install just one at a time, creating

restore points immediately before each successive installation.

This will make it much easier to determine the origin of any

new problems. For best results, follow this sequence:

Back up critical data.

Create a restore point.

Install one item of hardware or software.

Restart the Windows

operating system.

Use the new hardware or software for a while, noting any

new problems. Make sure that your critical applications

(email, business applications, etc.) are working correctly,

and verify that important devices are still functioning.

For each additional hardware or software item, repeat

these steps, starting at step 1 if any of your critical data has

changed, or starting at step 2 if no critical data has

changed.

The eSATA device is not recognized from Sleep or

Hibernation mode.

A connected eSATA device may not be recognized if it is connected

to the computer’s eSATA/USB combo port while the computer is in

Sleep or Hibernation mode. If this occurs, disconnect the eSATA

device and then reconnect the device while the computer is turned

on.

Before connecting the eSATA device to your computer and external

power source, read the documentation that came with the device and

follow the manufacturer’s instructions.

NOTE