Toshiba Satellite L55-C5272 Satellite/Satellite Pro L40/L50/L70/S50-C Series W - Page 138
Web Camera help, Testing your internal Web Camera, Uninstall the Web Camera driver
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137 If Something Goes Wrong Web Camera help If the problem is with an optical data disc, refer to the software's documentation and check that the hardware configuration meets the program's needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical disc drive itself. For additional information see "You press the disc eject button, but the drive tray does not slide out." on page 136. Web Camera help There are a few easy steps to troubleshooting and fixing Web Camera issues. Any one of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting. If you do not wish to go through each troubleshooting step, you may skip to "Perform a system restore" on page 138. Testing your internal Web Camera 1 In the Search field, type Camera. 2 Click or touch the Camera application. NOTE If the Camera application is not available you can download the Camera application from the Windows store. 3 If the internal Web Camera works using the default camera application but does not work with your third party camera application contact the provider. Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver. 1 In the Search field, type Device Manager. 2 Click or touch the Device Manager application. 3 Double-click or touch Imaging devices. 4 Right-click or touch Web Camera and select Uninstall. NOTE Do NOT select the "Delete the driver software for this device" box.