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Toshiba Satellite LX0W-C32 Satellite LX0W-C Series tablet w/keyboard dock Wind - Page 22

If Something Goes Wrong, Uninstall the Web Camera driver

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22 Contents Chapter 6: If Something Goes Wrong 88 Problems that are easy to fix 88 Problems when you turn on the device 89 The Windows operating system is not working 90 Using Startup options to fix problems 90 Internet problems 92 Power and the battery 93 Keyboard help 94 Perform a complete power cycle 94 Uninstall the keyboard driver 94 Download the latest keyboard driver 95 Perform a system restore 96 Clean the keyboard 96 Touchpad help 96 Disable then enable the touchpad 96 Install an external mouse 97 Perform a complete power cycle 97 Uninstall the touchpad driver 97 Download the latest touchpad driver 98 Perform a system restore 99 Adjust the touchpad properties 99 Display problems 99 Disk or storage drive problems 101 Error-checking 101 Web Camera help 102 Testing your internal Web Camera 103 Uninstall the Web Camera driver 103 Perform a system restore 104 Check for problems with third party applications 104 System Recovery 104 Sound help 105 Use the Sound troubleshooter 105 Check and set default speakers 105 Uninstall the audio driver 106 Download the latest sound driver 107 Perform a system restore 108 Printer problems 108 Wireless networking problems 109

Section	Page
Encore® 10K User’s Guide	1
Contents	19
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your device’s features and specifications	28
Documentation	28
Service options	28
Chapter 1: Getting Started	29
Selecting a place to work	29
Setting up your device	29
Adding memory	30
Connecting to a power source	30
Charging the main battery	32
Using the device for the first time	32
Initial setup	32
Using the Start menu	33
Registering your device with Toshiba	34
To Shut down your device	34
To Restart your device	35
To place your device in Sleep mode	35
Adding optional external devices	36
Recovering the Internal Storage Drive	36
Creating a recovery drive	37
Restoring from a recovery drive	38
Reset your PC	39
Using the touchpad	41
Adjusting touchpad settings	43
Disabling or enabling the touchpad	44
Connecting an external device	44
Using external display devices	44
Selecting video cables	45
Connecting an HDMI-compatible television or display device	45
Directing the display output when your device is attached to the keyboard dock	45
Adjusting the quality of the external display	47
Customizing your device’s settings	47
Caring for your device	47
Cleaning the device	47
Moving the device	48
Chapter 2: Learning the Basics	49
Computing tips	49
Attaching and detaching the keyboard	51
Using the keyboard	52
Function keys	52
Special Windows keys	52
Touch screen	53
Touch screen navigation	53
Mouse properties	54
Starting an app	55
Saving your work	55
Backing up your work	56
Toshiba’s online resources	56
Chapter 3: Mobile Computing	57
Toshiba’s energy-saver design	57
Running the device on battery power	57
Battery Notice	58
Power management	59
Charging the main battery	59
Charging the RTC battery	60
Determining remaining battery power	61
What to do when the tablet’s battery runs low	62
Setting battery notifications	62
Conserving battery power	63
Power Plans	63
Changing the main battery	65
Taking care of your battery	65
Safety precautions	65
Maintaining your battery	66
Disposing of your device	66
Traveling tips	66
Chapter 4: Exploring Your Device’s Features	68
Exploring the desktop	68
Finding your way around the desktop	69
Windows Store	73
Setting up for communications	73
Connecting your device to a network	75
Exploring audio features	75
Recording sounds	75
Using external speakers or headphones	76
Using the Web Camera	77
Using the microSD Card slot	78
Inserting memory media	78
Removing memory media	79
Chapter 5: Utilities	80
Password Utility	81
Using a supervisor password	81
Using a user password	83
Deleting a user password	85
System Settings	86
Service Station	87
Chapter 6: If Something Goes Wrong	88
Problems that are easy to fix	88
Problems when you turn on the device	89
The Windows operating system is not working	90
Using Startup options to fix problems	90
Internet problems	92
Power and the battery	93
Keyboard help	94
Perform a complete power cycle	94
Uninstall the keyboard driver	94
Download the latest keyboard driver	95
Perform a system restore	96
Clean the keyboard	96
Touchpad help	96
Disable then enable the touchpad	96
Install an external mouse	97
Perform a complete power cycle	97
Uninstall the touchpad driver	97
Download the latest touchpad driver	98
Perform a system restore	99
Adjust the touchpad properties	99
Display problems	99
Disk or storage drive problems	101
Error-checking	101
Web Camera help	102
Testing your internal Web Camera	103
Uninstall the Web Camera driver	103
Perform a system restore	104
Check for problems with third party applications	104
System Recovery	104
Sound help	105
Use the Sound troubleshooter	105
Check and set default speakers	105
Uninstall the audio driver	106
Download the latest sound driver	107
Perform a system restore	108
Printer problems	108
Wireless networking problems	109
Connecting to the Internet	111
Using a wireless connection	111
Troubleshooting an Internet connection – Verify network status	112
Troubleshooting an Internet connection – Verify hardware	112
Uninstall the network adapter driver	113
Troubleshooting an Internet connection – How to verify TCP/IP	114
Downloading drivers and updates	115
Using Toshiba Service Station	115
Manually download and install drivers and updates	116
How to determine the correct drivers to download	116
Develop good computing habits	117
Data and system configuration backup in the Windows operating system	118
Additional help	122
If you need further assistance	122
Contacting Toshiba	122
Other Toshiba Internet Web sites	123
Toshiba’s worldwide offices	123
Appendix A: TOSHIBA Function Keys	125
Functions	125
Cortana	126
Display brightness	126
Output (Display switch)	127
Disabling or enabling the touchpad	128
Media buttons	128
Volume Mute	128
Disabling or enabling wireless devices	129
Appendix B: Power Cord/Cable Connectors	130
Glossary	131
A	133
B	133
C	135
D	136
E	137
F	138
G	138
H	138
I	139
K	139
L	139
M	140
N	141
O	141
P	141
R	142
S	143
T	144
U	144
W	144

Match case Limit results 1 per page

Contents

Chapter 6: If Something Goes Wrong

....................

Problems that are easy to fix

...............................

Problems when you turn on the device

...............

The Windows operating system is not

working

..........................................................

Using Startup options to fix problems

...........

Internet problems

...........................................

Power and the battery

.........................................

Keyboard help

......................................................

Perform a complete power cycle

...................

Uninstall the keyboard driver

.........................

Download the latest keyboard driver

.............

Perform a system restore

...............................

Clean the keyboard

........................................

Touchpad help

.....................................................

Disable then enable the touchpad

.................

Install an external mouse

...............................

Perform a complete power cycle

...................

Uninstall the touchpad driver

.........................

Download the latest touchpad driver

.............

Perform a system restore

...............................

Adjust the touchpad properties

.....................

Display problems

.................................................

Disk or storage drive problems

..........................

101

Error-checking

.............................................

101

Web Camera help

..............................................

102

Testing your internal Web Camera

..............

103

Uninstall the Web Camera driver

.................

103

Perform a system restore

.............................

104

Check for problems with third party

applications

............................................

104

System Recovery

.........................................

104

Sound help

.........................................................

105

Use the Sound troubleshooter

.....................

105

Check and set default speakers

..................

105

Uninstall the audio driver

.............................

106

Download the latest sound driver

................

107

Perform a system restore

.............................

108

Printer problems

................................................

108

Wireless networking problems

...........................

109