Toshiba Satellite M305-S4991E User Guide - Page 45
Problems when you turn on the computer, Your program performs an illegal operation.
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If something goes wrong 45 To power off your computer, do one of the following: If you are not connected to a domain server: 1 Click Start, Turn off computer. The Turn off computer window appears. 2 Click Turn Off. The computer turns off. If you are connected to a domain server: 1 Click Start, Shut down. The Shut Down window appears. 2 Select Shut down from the drop-down list. 3 Click OK. The computer shuts down completely. Your program performs an illegal operation. If you receive the message, "Your program has performed an illegal operation," close the window and continue working. If it happens again, record the details of the message and consult the software manufacturer. To record the details: 1 Click the Details button and select the text the operating system displays. The Details button displays information that the software manufacturer needs to help you solve your problem. 2 Press Ctrl + c to copy the text to the clipboard. 3 Open Notepad (click Start, All Programs, Accessories and then click Notepad). 4 Press Ctrl + v to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message and how the error can be reproduced. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly or installed a charged battery. Press and hold the power button for at least 10 seconds.