Toshiba Satellite M60-S811ST Satellite M60-M65 User's Guide (PDF) - Page 236
DVD operating problems
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236 If Something Goes Wrong DVD operating problems The Windows XP wireless management facility does not work. If you are using an external Wi-Fi adapter (a PC Card, USB adapter, or other variety), check to see if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows XP wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 If using an external DVD-ROM or multi-function drive, make sure the drive's cable is properly connected to the computer. 2 Verify that the disc is in a format that the drive supports. 3 Ensure that the disc is properly inserted in the drive tray. 4 Ensure that the Display properties are not True Color (24bit). If it is set to 24-bit color, there may be a video format error. To verify your display settings: ❖ Click Start, Control Panel, Appearance and Themes, and double-click Display. ❖ Click on the Settings tab and check the Color Palette. It should be set to High Color (16-bit). ❖ If it is not set to High Color, change the settings to 16-bit color and click OK. 5 Clean the disc and try again.