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190 If Something Goes Wrong Resolving a hardware conflict 1 Click Start to open the Start menu. 2 Type Cmd in the search field. 3 At the top-left of the Start menu, click cmd.exe. 4 Enter PING 192.168.1.1 at the command prompt, and press Enter. 5 If "Request Timed Out" or another error message appears in response, then the problem is probably Wi-Fi®-related. ❖ If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. Special considerations for the Windows® operating system Wired Equivalent Privacy (WEP) encryption is not enabled on the wireless access point. When you install a wireless access point device, the Windows® operating system checks whether WEP encryption is enabled on the device. If it is not enabled, the Windows® operating system adds the device to its list of available wireless networks, but does not create a wireless connection using the device, since the connection would not be secure. You can still, however, use the access point. To use an access point without WEP encryption, follow these steps: 1 Double-click the Wireless Network icon in the Notification Area (far-right portion of the Windows® Taskbar). 2 Click Connect to a network. 3 Select the desired network from the list and click Connect. 4 The Windows® operating system will now try to establish a wireless connection. The Windows® operating system wireless management facility does not work. If you are using an external Wi-Fi® adapter (a PC Card, USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management facility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice.

Section	Page
Satellite® P100/P105 Series User's Guide	1
Contents	26
Introduction	33
This guide	34
Safety icons	35
Other icons used	35
Other documentation	36
Service options	36
Chapter 1: Getting Started	37
Selecting a place to work	37
Creating a computer-friendly environment	37
Keeping yourself comfortable	38
Precautions	38
Important information on your computer’s cooling fan	39
Setting up your computer	40
Setting up your software	40
Registering your computer with Toshiba	41
Adding optional external devices	41
Connecting to a power source	42
Charging the main battery	44
Using the computer for the first time	45
Opening the display panel	45
Your computer’s features and specifications	46
Turning on the power	46
Adding memory (optional)	47
Installing a memory module	48
Removing a memory module	53
Checking total memory	54
Hard Drive Recovery Utilities	55
Creating Recovery CDs/DVDs	56
Hard Disk Drive Recovery Options	57
Installing drivers and applications	63
Using the TouchPad™	63
Scrolling with the TouchPad™	64
Control buttons	64
Disabling or enabling the TouchPad™	64
Using the Dual Mode Pad	65
Using Dual Mode	65
Using external display devices	67
Directing the display output when you turn on the computer	68
Adjusting the quality of the external display	69
Using an external keyboard	69
Using a mouse	69
Connecting a printer	70
Setting up a printer	70
Connecting an optional external diskette drive	71
Turning off the computer	72
Options for turning off the computer	72
Using the Shut Down command	75
Using and configuring Hibernation mode	77
Using and configuring Sleep mode	79
Closing the display panel	82
Customizing your computer’s settings	82
Caring for your computer	82
Cleaning the computer	82
Moving the computer	82
Using a computer lock	83
Chapter 2: Learning the Basics	84
Computing tips	84
Using the keyboard	85
Character keys	86
Ctrl, Fn, and Alt keys	86
Function keys	86
Special Windows® keys	87
Starting a program	87
Starting a program from the Start menu	87
Starting a program from Windows® Explorer	88
Starting a program using the Start Search field	89
Saving your work	89
Printing your work	91
Backing up your work	92
Restoring your work	92
Using the optical drive	92
Optical drive components	93
Media control buttons	94
Inserting a compact disc	94
Playing an audio CD	96
Playing optical media	97
Creating a CD/DVD	97
Removing a disc with the computer on	98
Removing a disc with the computer off	98
Caring for CD or DVD discs	99
Toshiba’s online resources	99
Chapter 3: Mobile Computing	100
Toshiba’s energy-saver design	100
Running the computer on battery power	100
Battery Notice	101
Power management	102
Using additional batteries	102
Charging batteries	102
Charging the main battery	103
Charging the RTC battery	103
Monitoring main battery power	104
Determining remaining battery power	106
What to do when the main battery runs low	106
Setting battery notification	107
Conserving battery power	108
Power Plans	109
Using a hot key to set the Power Plan	110
Changing the main battery	111
Removing the battery from the computer	111
Inserting a charged battery	113
Taking care of your battery	114
Safety precautions	114
Maintaining your battery	115
Disposing of used batteries	116
Traveling tips	117
Chapter 4: Exploring Your Computer’s Features	118
Exploring the desktop	118
Finding your way around the desktop	119
Setting up for communications	121
Connecting the modem to a telephone line	122
Connecting your computer to a network	123
An overview of using the Internet	125
The Internet	126
The World Wide Web	126
Internet Service Providers	126
Connecting to the Internet	126
Surfing the Internet	127
Internet features	127
Uploading to, and downloading files from, the Internet	128
Exploring audio features	128
Recording sounds	128
Using external speakers or headphones	129
Using PC Cards	130
Inserting a PC Card	130
Removing a PC Card	131
Setting up a PC Card for your computer	131
Using an ExpressCard™	132
Inserting an ExpressCard™	132
Removing an ExpressCard™	132
Using the Bridge Media Adapter Slot	133
Inserting memory media	133
Removing memory media	134
Using the i.LINK® port	135
Chapter 5: Toshiba Utilities	136
TOSHIBA Assist	137
Connect	138
Secure	139
Protect & Fix	140
Optimize	141
Setting passwords	142
Using an instant password	142
Using a supervisor password	143
Using a user password	145
Deleting a user password	146
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA SD™ Memory Card Format Utility	147
Mouse Utility	148
Toshiba Hardware Setup	149
TOSHIBA Zooming Utility	151
TOSHIBA Button Support	152
CD/DVD Drive Acoustic Silencer	153
TOSHIBA Accessibility	154
Fingerprint Authentication Utility	155
Fingerprint utility limitations	155
Fingerprint Enrollment	155
Fingerprint Logon	156
Power-on Security	157
Control Center	158
Password Bank	159
Care and maintenance of your fingerprint reader	163
Fingerprint reader limitations	165
ConfigFree™	165
Getting Started	166
ConfigFree Utilities	166
Chapter 6: If Something Goes Wrong	169
Problems that are easy to fix	169
Problems when you turn on the computer	170
The Windows® operating system is not working	173
Using Startup options to fix problems	173
Internet problems	174
The Windows® operating system can help you	175
Resolving a hardware conflict	175
A plan of action	175
Fixing a problem with Device Manager	176
Memory problems	177
Power and the batteries	178
Keyboard problems	179
Display problems	180
Disk drive problems	182
Optical drive problems	183
Sound system problems	184
PC Card problems	185
Printer problems	187
Modem problems	187
Wireless networking problems	188
DVD operating problems	191
Develop good computing habits	192
Data and system configuration backup in the Windows® operating system	193
If you need further assistance	197
Before you contact Toshiba	197
Contacting Toshiba	198
Other Toshiba Internet Web sites	199
Toshiba’s worldwide offices	199
Appendix A: Hot Keys	201
Hot Key Cards	201
Using the Hot Key Cards	202
Application Cards	203
Using the Application Cards	203
Card Case	204
Hot Key Functions	205
Volume Mute	205
Password security	206
Power plan	208
Sleep mode	209
Hibernation mode	210
Display modes	211
Display brightness	212
Disabling or enabling wireless devices	213
Disabling or enabling the TouchPad™ or Dual Mode Pad	214
Zooming applications in/out	215
Keyboard hot key functions	215
Appendix B: Power Cord/Cable Connectors	216
Glossary	217

Match case Limit results 1 per page

190

If Something Goes Wrong

Resolving a hardware conflict

Click

Start

to open the Start menu.

Type

Cmd

in the search field.

At the top-left of the Start menu, click

cmd.exe

Enter

PING 192.168.1.1

at the command prompt, and press

Enter

If “Request Timed Out” or another error message appears

in response, then the problem is probably Wi-Fi

-related.

❖

If you have enabled any security provisions (closed system,

MAC address filtering, Wired Equivalent Privacy [WEP], etc.),

check the access point vendor's Web site for recent firmware

upgrades. Problems with WEP keys, in particular, are

frequently addressed in new firmware releases.

Special considerations for the Windows

operating system

Wired Equivalent Privacy (WEP) encryption is not enabled

on the wireless access point.

When you install a wireless access point device, the Windows

operating system checks whether WEP encryption is enabled on the

device. If it is not enabled, the Windows

operating system adds the

device to its list of available wireless networks, but does not create a

wireless connection using the device, since the connection would

not be secure. You can still, however, use the access point. To use an

access point without WEP encryption, follow these steps:

Double-click the Wireless Network icon in the Notification

Area (far-right portion of the Windows

Taskbar).

Click

Connect to a network

Select the desired network from the list and click

Connect

The Windows

operating system will now try to establish a

wireless connection.

The Windows

operating system wireless management

facility does not work.

If you are using an external Wi-Fi

adapter (a PC Card, USB

adapter, or other variety), check if the adapter comes with its own

management utility. If it does, the utility may be disabling the

Windows

operating system wireless management facility, in which

case you must use the adapter's management utility. If the

documentation that accompanies the adapter does not provide

enough information to determine if this is the case, contact that

vendor's support group for further advice.