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Toshiba Satellite P205-S6327 Toshiba Online User's Guide for Satellite P200/P2 - Page 171

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If Something Goes Wrong Problems when you turn on the computer 171 If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow the steps if your program stops responding (see "Problems that are easy to fix" on page 169). Clearing the condition may get the computer running, but it will not solve a resource conflict. Read the documentation that came with the conflicting device and "Resolving a hardware conflict" on page 175. The computer is not accessing the hard disk or the optional external diskette drive. Your computer normally loads the operating system from the hard disk. If you have a hard disk problem, you will not be able to start the computer. Insert a system diskette into the optional external diskette drive and press F12 when the machine starts and use the arrow keys to select the boot-up device. (You may need to press F12 several times.) The computer displays the WARNING RESUME FAILURE/Windows Error Recovery - Windows did not shut down successfully message. To continue, select Start Windows normally. This can happen if the computer was put into Sleep mode and the battery has discharged. If you performed a shutdown before this message was displayed, a program or driver may have prevented Windows® from shutting down. Data stored in the computer's memory has been lost. Data stored in the computer's hard drive may not be affected. Always save your data even when you are using Sleep mode. If your battery fully discharges, information that has not been saved will be lost. Your computer can be configured to warn you when the battery is running low see "What to do when the main battery runs low" on page 107.

Section	Page
Satellite® P200/P205 Series User's Guide	1
Contents	27
Introduction	34
This guide	35
Safety icons	36
Other icons used	36
Other documentation	37
Service options	37
Chapter 1: Getting Started	38
Selecting a place to work	38
Creating a computer-friendly environment	38
Keeping yourself comfortable	39
Precautions	39
Important information on your computer’s cooling fan	40
Setting up your computer	41
Setting up your software	41
Registering your computer with Toshiba	42
Adding optional external devices	42
Connecting to a power source	43
Charging the main battery	45
Using the computer for the first time	46
Opening the display panel	46
Your computer’s features and specifications	47
Turning on the power	47
Adding memory (optional)	48
Installing a memory module	48
Removing a memory module	53
Checking total memory	55
Hard Drive Recovery Utilities	56
Creating Recovery CDs/DVDs	57
Hard Disk Drive Recovery options	58
Hard Disk Drive Recovery using the Recovery media	63
Installing drivers and applications	64
Using the TouchPad™	64
Scrolling with the TouchPad™	65
Control buttons	65
Disabling or enabling the TouchPad™	65
Using the Dual Mode Pad	66
Using Dual Mode	66
Using external display devices	68
Directing the display output when you turn on the computer	69
Adjusting the quality of the external display	70
Using an external keyboard	70
Using a mouse	70
Connecting a printer	70
Setting up a printer	71
Connecting an optional external diskette drive	72
Turning off the computer	72
Options for turning off the computer	73
Using the Shut Down command	75
Using and configuring Hibernation mode	77
Using and configuring Sleep mode	79
Closing the display panel	82
Customizing your computer’s settings	82
Caring for your computer	82
Cleaning the computer	82
Moving the computer	82
Using a computer lock	83
Chapter 2: Learning the Basics	84
Computing tips	84
Using the keyboard	85
Character keys	86
Ctrl, Fn, and Alt keys	86
Function keys	86
Special Windows® keys	87
Starting a program	87
Starting a program from the Start menu	87
Starting a program from Windows® Explorer	88
Starting a program using the Start Search field	89
Saving your work	89
Printing your work	91
Backing up your work	92
Restoring your work	93
Using the optical drive	93
Optical drive components	94
Media control buttons	95
Inserting a compact disc	95
Playing an audio CD	97
Playing optical media	98
Creating a CD/DVD	98
Removing a disc with the computer on	99
Removing a disc with the computer off	99
Caring for CD or DVD discs	99
Toshiba’s online resources	100
Chapter 3: Mobile Computing	101
Toshiba’s energy-saver design	101
Running the computer on battery power	101
Battery Notice	102
Power management	103
Using additional batteries	103
Charging batteries	103
Charging the main battery	104
Charging the RTC battery	104
Monitoring main battery power	105
Determining remaining battery power	107
What to do when the main battery runs low	107
Setting battery notifications	108
Conserving battery power	109
Power Plans	110
Using a hot key to set the Power Plan	111
Changing the main battery	112
Removing the battery from the computer	112
Inserting a charged battery	114
Taking care of your battery	115
Safety precautions	115
Maintaining your battery	116
Disposing of used batteries	117
Traveling tips	118
Chapter 4: Exploring Your Computer’s Features	119
Exploring the desktop	119
Finding your way around the desktop	120
Setting up for communications	122
Connecting a modem to a telephone line	123
Connecting your computer to a network	124
An overview of using the Internet	126
The Internet	126
The World Wide Web	127
Internet Service Providers	127
Connecting to the Internet	127
Surfing the Internet	128
Internet features	128
Uploading to, and downloading files from, the Internet	129
Exploring audio features	129
Recording sounds	129
Using external speakers or headphones	130
Web Camera	130
Using an ExpressCard™	131
Inserting an ExpressCard™	131
Removing an ExpressCard™	131
Using the Bridge Media Adapter Slot	132
Inserting memory media	133
Removing memory media	133
Using the i.LINK® port	134
Chapter 5: Toshiba Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
Toshiba Application Installer	141
Setting passwords	142
Using an instant password	142
Using a supervisor password	143
Using a user password	144
Deleting a user password	145
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA SD™ Memory Card Format Utility	147
Mouse Utility	148
Toshiba Hardware Setup	149
TOSHIBA Zooming Utility	151
TOSHIBA Button Support	152
CD/DVD Drive Acoustic Silencer	153
TOSHIBA Accessibility	154
Fingerprint Authentication Utility	154
Fingerprint utility limitations	155
Fingerprint Enrollment	155
Fingerprint Logon	156
Power-on Security	157
Control Center	158
Password Bank	160
Care and maintenance of your fingerprint reader	163
Fingerprint reader limitations	165
ConfigFree™	165
Getting Started	166
ConfigFree Utilities	166
Chapter 6: If Something Goes Wrong	169
Problems that are easy to fix	169
Problems when you turn on the computer	170
The Windows® operating system is not working	173
Using Startup options to fix problems	173
Internet problems	174
The Windows® operating system can help you	175
Resolving a hardware conflict	175
A plan of action	175
Fixing a problem with Device Manager	176
Memory problems	177
Power and the batteries	178
Keyboard problems	179
Display problems	179
Disk drive problems	181
Optical drive problems	183
Sound system problems	184
PC Card problems	185
Printer problems	187
Modem problems	187
Wireless networking problems	188
DVD operating problems	191
Develop good computing habits	192
Data and system configuration backup in the Windows® operating system	193
If you need further assistance	197
Before you contact Toshiba	197
Contacting Toshiba	197
Other Toshiba Internet Web sites	198
Toshiba’s worldwide offices	199
Appendix A: Hot Keys/TOSHIBA Cards	201
Hot Key Cards	201
Using the Hot Key Cards	202
Application Cards	203
Using the Application Cards	204
Card Case	204
Hot key functions	206
Volume Mute	206
Password security	207
Power plan	208
Sleep mode	209
Hibernation mode	210
Display modes	211
Display brightness	212
Disabling or enabling wireless devices	213
Disabling or enabling the TouchPad™ or Dual Mode Pad	214
Changing screen resolution	215
Keyboard hot key functions	216
Appendix B: Power Cord/Cable Connectors	217
Glossary	218

Match case Limit results 1 per page

171

If Something Goes Wrong

Problems when you turn on the computer

If you are using an AC adaptor, verify that the computer is receiving

power from the external power source by looking at the AC power

light. If the indicator is glowing, the computer is connected to a live

external power source.

The computer starts but when you press a key nothing

happens.

Verify that the active program accepts text input. Try clicking your

mouse on an area where you can type text and try typing again.

Your computer may be in Sleep mode and have a software or

resource conflict. When this happens turning the power on returns

you to the problem instead of restarting the system. To clear the

condition, press

Ctrl

Alt

, and

Del

simultaneously. Then shut down the

computer via software, or follow the steps if your program stops

responding (see

“Problems that are easy to fix” on page 169

Clearing the condition may get the computer running, but it will not

solve a resource conflict. Read the documentation that came with

the conflicting device and

“Resolving a hardware conflict” on

page 175

The computer is not accessing the hard disk or the optional

external diskette drive.

Your computer normally loads the operating system from the hard

disk. If you have a hard disk problem, you will not be able to start

the computer. Insert a system diskette into the optional external

diskette drive and press

F12

when the machine starts and use the

arrow keys to select the boot-up device. (You may need to press

F12

several times.)

The computer displays the

WARNING RESUME FAILURE/Windows Error

Recovery – Windows did not shut down successfully

message.

To continue, select

Start Windows normally

. This can happen if

the computer was put into Sleep mode and the battery has

discharged. If you performed a shutdown before this message was

displayed, a program or driver may have prevented Windows

from

shutting down.

Data stored in the computer’s memory has been lost. Data stored in

the computer’s hard drive may not be affected.

Always save your data even when you are using Sleep mode. If

your battery fully discharges, information that has not been saved

will be lost. Your computer can be configured to warn you when the

battery is running low see

“What to do when the main battery runs

low” on page 107