Toshiba Satellite P305-S8825 User's Guide for Satellite P300/P305 - Page 176
DVD operating problems, A blank screen appears while watching a DVD-ROM movie, or title.
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176 If Something Goes Wrong DVD operating problems to determine if this is the case, contact that vendor's support group for further advice. DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 Verify that your computer recognizes your optical drive by clicking Start, and then Computer. The optical drive should appear in the list. 6 See "Checking device properties" on page 161 for instructions on using Device Manager to view the optical drive properties. 7 Check the Toshiba Web site for new information on optical drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Click Start, Control Panel, System and Maintenance, and then Power Options. 2 Click Choose when to turn off the display. 3 Select Never on When to turn off the display. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click on the desktop and click Personalize in the menu. 2 Select None for the screen saver. 3 Click OK.