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Toshiba Satellite P305D-S8900 User Manual - Page 192

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192 If Something Goes Wrong If you need further assistance ❖ Connect external devices after turning OFF the computer. If this function cannot be used, change the setting to Disabled. ❖ Make sure that you are connected to a compatible port. The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is Enabled in the TOSHIBA Hardware Setup, the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." In that case, use a USB port that does not have the "USB Sleep and Charge function"-compatible icon ( ), if you have a non-Sleep and Charge USB port available or disable the "USB Sleep and Charge function" in TOSHIBA Hardware Setup. The eSATA device is not recognized from Sleep or Hibernation mode. A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port (available on certain models) while the computer is in Sleep or Hibernation mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help. Before you contact Toshiba Since some problems may be related to the operating system or the program you are using, it is important to investigate other sources of assistance first. Try the following before you contact Toshiba: ❖ Review the troubleshooting information in your operating system documentation. ❖ If the problem occurs while you are running a program, consult the program's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or program. Your dealer is your best source for current information.

Section	Page
Satellite® P300 Series User’s Guide	1
Contents	29
Introduction	36
This guide	38
Safety icons	39
Other icons used	39
Other documentation	40
Service options	40
Chapter 1: Getting Started	41
Selecting a place to work	41
Setting up a work environment	41
Keeping yourself comfortable	42
Precautions	42
Important information on your computer’s cooling fan	44
Setting up your computer	44
Setting up your software	45
Registering your computer with Toshiba	46
Adding optional external devices	46
Connecting to a power source	47
Charging the main battery	49
Using the computer for the first time	50
Opening the display panel	50
Your computer’s features and specifications	51
Turning on the power	51
Adding memory (optional)	52
Installing a memory module	53
Removing a memory module	58
Checking total memory	60
Hard Drive Recovery Utilities	61
Creating Recovery DVDs	62
Hard Disk Drive Recovery options	63
Hard Disk Drive Recovery using the Recovery media	67
Installing drivers and applications	68
Using the TouchPad™	68
Scrolling with the TouchPad™	69
Control buttons	69
Disabling or enabling the TouchPad™	69
Using external display devices	70
Directing the display output when you turn on the computer	71
Adjusting the quality of the external display	72
Using an external keyboard	72
Using a mouse	73
Connecting a printer	73
Setting up a printer	74
Connecting an optional external diskette drive	74
Turning off the computer	75
Options for turning off the computer	75
Using the Shut Down command	78
Using and configuring Hibernation mode	80
Using and configuring Sleep mode	82
Closing the display panel	85
Customizing your computer’s settings	85
Caring for your computer	85
Cleaning the computer	85
Moving the computer	86
Using a computer lock	86
Chapter 2: Learning the Basics	87
Computing tips	87
Using the keyboard	89
Character keys	89
Ctrl, Fn, and Alt keys	89
Function keys	90
Special Windows® keys	90
Starting a program	90
Starting a program from the Start menu	91
Starting a program from Windows® Explorer	91
Starting a program using the Start Search field	92
Saving your work	93
Printing your work	94
Backing up your work	95
Restoring your work	96
Using the optical drive	96
Optical drive components	97
Media control buttons	98
Inserting an optical disc	98
Playing an audio CD	100
Playing optical media	100
Recording optical media	101
Removing a disc with the computer on	101
Removing a disc with the computer off	102
Caring for optical discs	102
Toshiba’s online resources	102
Chapter 3: Mobile Computing	103
Toshiba’s energy-saver design	103
Running the computer on battery power	103
Battery Notice	104
Power management	105
Using additional batteries	105
Charging batteries	105
Charging the main battery	106
Charging the RTC battery	106
Monitoring main battery power	107
Determining remaining battery power	108
What to do when the main battery runs low	109
Setting battery notifications	109
Conserving battery power	110
Power Plans	111
Using a hot key to set the Power Plan	112
Changing the main battery	113
Removing the battery from the computer	113
Inserting a charged battery	115
Taking care of your battery	116
Safety precautions	116
Maintaining your battery	117
Disposing of used batteries	118
Traveling tips	119
Chapter 4: Exploring Your Computer’s Features	120
Exploring the desktop	120
Finding your way around the desktop	121
Setting up for communications	123
Connecting your computer to a network	123
Connecting a modem to a telephone line	124
An overview of using the Internet	126
The Internet	126
The World Wide Web	126
Internet Service Providers	126
Connecting to the Internet	127
Surfing the Internet	127
Internet features	127
Uploading to, and downloading files from, the Internet	128
Exploring audio features	128
Recording sounds	128
Using external speakers or headphones	129
FM tuner	130
Web Camera	130
Using an ExpressCard®	131
Inserting an ExpressCard®	131
Removing an ExpressCard®	132
Using the Bridge Media Adapter Slot	132
Inserting memory media	133
Removing memory media	133
Using the i.LINK® port	134
Chapter 5: Utilities	135
TOSHIBA Assist	136
Connect	137
Secure	138
Protect & Fix	139
Optimize	140
TOSHIBA Application Installer	141
Setting passwords	142
Using an instant password	142
Using a supervisor password	143
Using a user password	144
Deleting a user password	145
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA SD™ Memory Card Format Utility	147
Mouse Utility	148
TOSHIBA Hardware Setup	149
TOSHIBA Zooming Utility	153
TOSHIBA Button Support	154
CD/DVD Drive Acoustic Silencer	155
TOSHIBA Accessibility	156
Fingerprint Authentication Utility	157
Fingerprint utility limitations	157
Using the Fingerprint Authentication Utility	157
Fingerprint Logon	158
Care and maintenance of your fingerprint reader	158
Fingerprint reader limitations	159
ConfigFree®	160
Getting Started	160
ConfigFree® Utilities	161
Chapter 6: If Something Goes Wrong	164
Problems that are easy to fix	164
Problems when you turn on the computer	165
The Windows® operating system is not working	168
Using Startup options to fix problems	168
Internet problems	169
The Windows® operating system can help you	170
Resolving a hardware conflict	170
A plan of action	170
Fixing a problem with Device Manager	171
Memory problems	172
Power and the batteries	173
Keyboard problems	174
Display problems	175
Disk drive problems	177
Optical drive problems	178
Sound system problems	179
ExpressCard® problems	180
Printer problems	182
Modem problems	183
Wireless networking problems	183
DVD operating problems	186
Develop good computing habits	187
Data and system configuration backup in the Windows® operating system	188
If you need further assistance	192
Before you contact Toshiba	192
Contacting Toshiba	193
Other Toshiba Internet Web sites	194
Toshiba’s worldwide offices	194
Appendix A: Hot Keys/TOSHIBA Cards	196
Hot Key Cards	196
Using the Hot Key Cards	197
Application Cards	198
Using the Application Cards	199
Card Case	199
Hot key functions	200
Volume Mute	200
Lock (Instant security)	201
Power plan	202
Sleep mode	203
Hibernation mode	204
Output (Display switch)	205
Display brightness	206
Disabling or enabling wireless devices	207
Disabling or enabling the TouchPad™	208
Zoom (Display resolution)	209
Keyboard hot key functions	210
Appendix B: Power Cord/Cable Connectors	211
Glossary	212
A	214
B	214
C	215
D	217
E	218
F	219
G	219
H	219
I	220
K	220
L	220
M	221
N	222
O	222
P	222
R	223
S	224
T	224
U	225
W	225