Toshiba Satellite P500 PSPGSA-1XF003 Users Manual AU/NZ - Page 194
Fingerprint sensor, ExpressCard, Set the User Password by using TOSHIBA HW
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Troubleshooting Fingerprint sensor Problem Procedure Reading of the fingerprint was not successful Please try again using the correct posture. Refer to Using the fingerprint sensor in Chapter 4, Operating Basics. Try the recognition process again using another enrolled finger. The fingerprint cannot be read due to injuries to the finger Try the recognition process again using another enrolled finger. If fingerprints from all the enrolled fingers cannot be read, please logon by using the keyboard to input the password for the time being. If problems persist, contact your dealer. Fingerprint Pre-OS feature or Single Sign On feature cannot be enabled Please use TOSHIBA HW Setup to register the User Password if it was not registered. Fingerprint Pre-OS feature does not work Make sure you have enrolled fingerprints for your Windows account. Set the User Password by using TOSHIBA HW Setup and restart the system. Make sure place a checkmark in "Enable Pre-OS Fingerprint Authentication" on the TrueSuite Access Manager setting. ExpressCard Refer also to Chapter 8, Optional Devices. Problem ExpressCard error occurs Procedure Reset the ExpressCard to make sure it is firmly connected. Make sure the connection between the external device and the card is firm. Check the card's documentation. If problems persist, contact your dealer. User's Manual 9-18