Toshiba Satellite Pro A300 PSAGDC-024017 Users Manual Canada; English - Page 173

Fingerprint sensor

Page 173 highlights

Troubleshooting Fingerprint sensor Problem Reading of the fingerprint was not successful Procedure Please try again using the correct posture. Refer to Using the fingerprint sensor in Chapter 4, Operating Basics. Try the recognition process again using another enrolled finger. The fingerprint cannot Try the recognition process again using another be read due to injuries enrolled finger. to the finger If fingerprints from all the enrolled fingers cannot be read, please logon by using the keyboard to input the password for the time being. Fingerprint Pre-OS feature or Single Sign On feature cannot be enabled Fingerprint Pre-OS feature does not work If problems persist, contact your dealer. Please use TOSHIBA HW Setup to register the User Password if it was not registered. Make sure you have enroll finger in windows account. Set the User Password by using TOSHIBA HW Setup and restart the system. Make sure place a checkmark in "Enable Pre-OS Fingerprint Authentication" on the TrueSuite Access Manager setting. User's Manual 9-11

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User’s Manual
9-11
Troubleshooting
Fingerprint sensor
Problem
Procedure
Reading of the
fingerprint was not
successful
Please try again using the correct posture. Refer
to
Using the fingerprint sensor
in Chapter 4,
Operating Basics
.
Try the recognition process again using another
enrolled finger.
The fingerprint cannot
be read due to injuries
to the finger
Try the recognition process again using another
enrolled finger.
If fingerprints from all the enrolled fingers cannot
be read, please logon by using the keyboard to
input the password for the time being.
If problems persist, contact your dealer.
Fingerprint Pre-OS
feature or Single Sign
On feature cannot be
enabled
Please use TOSHIBA HW Setup to register the
User Password if it was not registered.
Fingerprint Pre-OS
feature does not work
Make sure you have enroll finger in windows
account.
Set the User Password by using TOSHIBA HW
Setup and restart the system.
Make sure place a checkmark in “Enable Pre-OS
Fingerprint Authentication” on the TrueSuite
Access Manager setting.