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Toshiba Satellite Pro C50-A PSCG7C-00E01U Users Manual Canada; English - Page 117

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory and Safety	4
Copyright, Disclaimer and Trademarks	4
Copyright	4
Disclaimer	4
Trademarks	4
Regulatory Information	5
FCC information	5
EU Declaration of Conformity	6
Following information is only valid for EU-member States:	8
REACH - Compliance Statement	9
Following information is only for Turkey:	9
Following information is only for India:	9
Video Standard Notice	10
OpenSSL Toolkit License Issues	10
ENERGY STAR® Program	13
Disposing of the computer and the computer's batteries	13
Optical disc drive safety instructions	14
Location of the Required Label	14
Precautions	14
General Precautions	14
Provide adequate ventilation	15
Creating a computer-friendly environment	15
Stress injury	15
Heat injury	16
Pressure or impact damage	16
Cleaning the computer	16
Moving the computer	16
Mobile phones	17
Instruction Manual for Safety and Comfort	17
Safety Icons	17
Chapter 2 Getting Started	19
Equipment checklist	19
Hardware	19
Documentation	19
Conventions	19
Using your computer for the first time	20
Connecting the AC adaptor	21
Opening the display	23
Turning on the power	24
Initial setup	24
Getting to know Windows	25
Turning off the power	26
Shut Down Mode	26
Restarting the computer	26
Sleep Mode	27
Hibernation Mode	28
Chapter 3 The Grand Tour	31
Front with the display closed	31
Left side	32
Right side	33
Back	35
Underside	36
Front with the display open	37
Internal Hardware Components	39
Graphics Control	41
Intel® Display Power Saving Technology	41
AMD® Vari-Bright™	42
Power Condition Descriptions	43
Power conditions	43
DC IN/Battery indicator	43
Power indicator	44
Chapter 4 Operating Basics	45
Using the Touch Pad	45
The Keyboard	46
Keyboard indicator	46
Function Key	46
Windows special keys	48
Generating ASCII characters	48
Optical disc drives	48
Formats	48
Using optical disc drives	49
Writable discs	51
Writing discs	52
Before writing or rewriting	53
TOSHIBA VIDEO PLAYER	55
Notes on use	55
Display Devices & Audio	56
Starting TOSHIBA VIDEO PLAYER	57
Operating TOSHIBA VIDEO PLAYER	57
Open TOSHIBA VIDEO PLAYER Manual	57
TOSHIBA Blu-ray Disc Player	57
Notes on Use	57
Starting TOSHIBA Blu-ray Disc Player	59
Operating TOSHIBA Blu-ray Disc Player	59
Open TOSHIBA Blu-ray Disc Player Manual	59
3D Playback on an External 3D Device	59
Important Safety Information for 3D Function	60
Notes on 3D Playback for TOSHIBA VIDEO PLAYER	60
Notes on 3D Playback for TOSHIBA Blu-ray Disc Player	62
Battery	64
Battery types	64
Care and use of the battery pack	64
Charging the batteries	65
Monitoring battery capacity	66
Maximizing battery operating time	67
Batteries exhausted time	67
Extending battery life	68
Replacing the battery pack	68
LAN	70
LAN cable types	70
Connecting the LAN cable	71
Additional memory module	71
Installing a memory module	72
Removing a memory module	75
Memory media	76
Points to note about the memory media card	77
Memory media format	77
Media care	78
Inserting memory media	79
Removing memory media	79
External Display	80
Connecting an external display	80
Changing the display settings	82
Security lock	82
Connecting the security lock	83
Optional TOSHIBA Accessories	83
Sound System and Video mode	83
Volume Mixer	84
Microphone Level	84
Audio Enhancements	84
DTS Studio Sound	84
DTS Sound	85
Realtek HD Audio Manager	85
Video mode	86
Chapter 5 Utilities and Advanced Usage	87
Utilities and Applications	87
Special features	91
TOSHIBA Password Utility	93
User Password	93
Supervisor Password	95
Starting the computer using a password	95
TOSHIBA System Settings	95
TOSHIBA Media Player by sMedio TrueLink+	96
Notes on use	96
Operating TOSHIBA Media Player by sMedio TrueLink+	97
Opening TOSHIBA Media Player by sMedio TrueLink+ Manual	97
TOSHIBA PC Health Monitor	98
Starting the TOSHIBA PC Health Monitor	98
System Recovery	99
Creating Recovery Media	99
Restoring the pre-installed software from your created Recovery Media	100
Restoring the pre-installed software from the Recovery Hard Disk Drive	101
Chapter 6 Troubleshooting	103
Problem solving process	103
Preliminary checklist	103
Analyzing the problem	104
If something goes wrong	105
Hardware and system checklist	106
Power	106
Keyboard	109
Internal display panel	109
Hard Disk Drive	110
Optical Disc Drive	110
Memory Media Card	111
Pointing device	111
USB device	113
Sound system	114
External monitor	114
LAN	115
Wireless LAN	116
Bluetooth	116
TOSHIBA support	116
Before you call	116
TOSHIBA technical support	117
Chapter 7 Appendix	118
Specifications	118
Physical Dimensions	118
Environmental Requirements	118
Power Requirements	118
External RGB monitor port pin assignment	119
AC Power Cord and Connectors	119
Certification agencies	120
Information for Wireless Devices	121
Wireless Technology Interoperability	121
Wireless Devices and your health	122
Wireless LAN Technology	122
Bluetooth wireless technology	124
Radio Regulatory Information	124
Device Authorization	129
Radio approvals for wireless devices	130
Legal Footnotes	130
Non-applicable Icons	130
CPU	131
Memory (Main System)	131
Battery Life	132
Hard Disk Drive (HDD) Capacity	132
LCD	132
Graphics Processing Unit (GPU)	133
Wireless LAN	133
Copy Protection	133
Glossary	133