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Toshiba Satellite Pro L510-EZ1410 User Guide 2 - Page 175

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If Something Goes Wrong Keyboard problems 175 If the battery light does not glow after 20 minutes, the battery may have reached the end of its useful life. Try replacing it. The battery appears not to power the computer for as long as it usually does. If you frequently repeat shallow charge and discharge, the battery meter may become inaccurate. Let the battery discharge completely, then try charging it again. Check the power options via your Power Plans (see "Power Plans" on page 120). Have you added a device, such as a memory module, that takes its power from the battery? Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information. For more information on maintaining battery power, see "Charging batteries" on page 114. Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. The keyboard produces unexpected characters. A keypad overlay may be on. If the numlock light or cursor control overlay light is on, press Fn + F10 to turn off the cursor control overlay light, or Fn + F11 to turn off the numlock light. If the problem occurs when both the keypad overlays are off, make sure the software you are using is not remapping the keyboard. Refer to the software documentation and check that the program does not assign different meanings to any of the keys. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard.

Section	Page
Satellite Pro® L510 Series User’s Guide	1
Contents	30
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	51
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	58
Checking total memory	61
Recovering the Internal Storage Drive	61
Recovering to out-of-box state (recommended recovery method)	63
Recovering to a custom size partition	65
Recovering without changing the internal storage drive partitions	68
Creating recovery DVDs/media	70
Restoring from recovery DVDs/media	73
Erasing the Internal Storage Drive	75
Checking the internal storage drive operating status	76
Installing drivers and applications	77
Using the TouchPad™	77
Adjusting TouchPad™ settings	79
Disabling or enabling the TouchPad™	80
Using external display devices	80
Directing the display output when you turn on the computer	81
Adjusting the quality of the external display	82
Using an external keyboard	82
Using a mouse	82
Connecting a printer	82
Setting up a printer	83
Turning off the computer	84
Options for turning off the computer	84
Using the Shut down command	86
Using and configuring Hibernation mode	89
Using and configuring Sleep mode	91
Closing the display panel	94
Customizing your computer’s settings	94
Caring for your computer	94
Cleaning the computer	94
Moving the computer	95
Using a computer lock	95
Chapter 2: Learning the Basics	96
Computing tips	96
Using the keyboard	97
Character keys	98
Making your keyboard emulate a full-size keyboard	98
Ctrl, Fn, and Alt keys	98
Function keys	98
Special Windows® keys	99
Overlay keys	99
Starting a program	100
Starting a program from the Start menu	100
Starting a program from Windows® Explorer	101
Starting a program using the Search programs and files field	102
Saving your work	102
Printing your work	104
Backing up your work	105
Restoring your work	105
Using the optical disc drive	106
Optical disc drive components	106
Inserting an optical disc	107
Playing an audio CD	109
Playing optical media	109
Recording optical media	109
Removing a disc with the computer on	110
Removing a disc with the computer off	110
Caring for optical discs	111
Toshiba’s online resources	111
Chapter 3: Mobile Computing	112
Toshiba’s energy-saver design	112
Running the computer on battery power	112
Battery Notice	113
Power management	114
Using additional batteries	114
Charging batteries	114
Charging the main battery	115
Charging the RTC battery	115
Monitoring main battery power	116
Determining remaining battery power	117
What to do when the main battery runs low	118
Setting battery notifications	118
Conserving battery power	119
Power Plans	120
Using a hot key to set the Power Plan	121
Using the TOSHIBA eco power plan	122
Changing the main battery	122
Removing the battery from the computer	123
Inserting a charged battery	124
Taking care of your battery	125
Safety precautions	125
Maintaining your battery	126
Disposing of used batteries	127
Traveling tips	128
Chapter 4: Exploring Your Computer’s Features	129
Exploring the desktop	129
Finding your way around the desktop	130
Setting up for communications	132
Connecting your computer to a network	133
Connecting a modem to a telephone line	134
An overview of using the Internet	135
The Internet	135
The World Wide Web	135
Internet Service Providers	136
Connecting to the Internet	136
Surfing the Internet	136
Internet features	137
Uploading to, and downloading files from, the Internet	138
Exploring audio features	138
Recording sounds	138
Using external speakers or headphones	139
Using the Web Camera	139
Using the Memory card reader	140
Inserting memory media	140
Removing memory media	141
Chapter 5: Utilities	142
TOSHIBA Assist	143
Connect	144
Secure	145
Protect & Fix	146
Optimize	147
TOSHIBA Application Installer	148
Setting passwords	149
Using an instant password	149
Using a supervisor password	150
Using a user password	151
Deleting a user password	152
TOSHIBA Face Recognition Utility	153
TOSHIBA PC Diagnostic Tool Utility	154
Mouse Utility	155
TOSHIBA Hardware Setup	156
TOSHIBA Zooming Utility	158
TOSHIBA Accessibility	159
TOSHIBA eco Utility™	160
TOSHIBA Service Station	161
TOSHIBA PC Health Monitor	161
ConfigFree®	162
Getting Started	162
ConfigFree® Utilities	163
Chapter 6: If Something Goes Wrong	166
Problems that are easy to fix	166
Problems when you turn on the computer	167
The Windows® operating system is not working	170
Using Startup options to fix problems	170
Internet problems	171
The Windows® operating system can help you	172
Fixing a problem with Device Manager	172
Checking device properties	172
Memory problems	173
Power and the batteries	174
Keyboard problems	175
Display problems	176
Disk or storage drive problems	177
Error-checking	178
Optical disc drive problems	179
Sound system problems	180
Printer problems	181
Modem problems	181
Wireless networking problems	182
DVD operating problems	184
Develop good computing habits	185
Data and system configuration backup in the Windows® operating system	186
If you need further assistance	189
Before you contact Toshiba	189
Contacting Toshiba	190
Other Toshiba Internet Web sites	191
Toshiba’s worldwide offices	191
Appendix A: Hot Keys/TOSHIBA Cards	193
Hot Key Cards	193
Using the Hot Key Cards	194
Application Cards	195
Using the Application Cards	196
Card Case	196
Hot key functions	197
Volume Mute	197
Lock (Instant security)	198
Power plan	199
Sleep mode	200
Hibernation mode	201
Output (Display switch)	202
Display brightness	203
Disabling or enabling wireless devices	204
Disabling or enabling the TouchPad™	205
Zoom (Display resolution)	206
Keyboard hot key functions	207
Appendix B: Power Cord/Cable Connectors	208
Glossary	209

Match case Limit results 1 per page

175

If Something Goes Wrong

Keyboard problems

If the battery light does not glow after 20 minutes, the battery may

have reached the end of its useful life. Try replacing it.

The battery appears not to power the computer for as long as

it usually does.

If you frequently repeat shallow charge and discharge, the battery

meter may become inaccurate. Let the battery discharge

completely, then try charging it again.

Check the power options via your Power Plans (see

“Power Plans”

on page 120

). Have you added a device, such as a memory module,

that takes its power from the battery? Is your software using the

internal storage drive more? Is the display power set to turn off

automatically? Was the battery fully charged to begin with? All

these conditions affect how long the charge lasts.

After a period of time, the battery will lose its ability to perform at

maximum capacity and will need to be replaced. This is normal for

all batteries. To purchase a new battery pack, see your accessories

information included with your computer, or visit the Toshiba Web

site at

accessories.toshiba.com.

Refer to this site often to stay

current on the most recent software and hardware options for your

computer, and for other product information.

For more information on maintaining battery power, see

“Charging

batteries” on page 114

Keyboard problems

If, when you type, strange things happen or nothing happens, the

problem may be related to the keyboard itself.

The keyboard produces unexpected characters.

A keypad overlay may be on. If the numlock light or cursor control

overlay light is on, press

Fn + F10

to turn off the cursor control

overlay light, or

Fn + F11

to turn off the numlock light.

If the problem occurs when both the keypad overlays are off, make

sure the software you are using is not remapping the keyboard.

Refer to the software documentation and check that the program

does not assign different meanings to any of the keys.

You have connected an external keyboard and the operating

system displays one or more keyboard error messages.

You may need to update your keyboard driver. Refer to the

documentation that came with the keyboard or to the keyboard

manufacturer's Web site.

The keyboard you connected may be defective or incompatible with

the computer. Try using a different make of keyboard.