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Toshiba Satellite Pro R50-B PSSG0C-01T01T Users Manual Canada; English - Page 108

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/ User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory and Safety	4
Copyright, Disclaimer and Trademarks	4
Copyright	4
Disclaimer	4
Trademarks	4
Regulatory Information	5
FCC information	5
EU Declaration of Conformity	6
VCCI Class B Information (Japan Only)	8
Canadian regulatory information (Canada only)	8
Following information is only valid for EU-member States:	8
Following information is only for Turkey:	9
Following information is only for India:	10
REACH - Compliance Statement	10
Video Standard Notice	11
OpenSSL Toolkit License Issues	11
FreeType License Issues	13
ENERGY STAR® Program	17
Disposing of the computer and the computer's batteries	17
Optical disc drive safety instructions	18
Location of the Required Label	18
Precautions	18
General Precautions	19
Provide adequate ventilation	19
Creating a computer-friendly environment	19
Stress injury	20
Heat injury	20
Pressure or impact damage	20
Cleaning the computer	20
Moving the computer	21
Mobile phones	21
Instruction Manual for Safety and Comfort	21
Safety Icons	21
Chapter 2 Getting Started	23
Equipment checklist	23
Hardware	23
Documentation	23
Conventions	23
Using your computer for the first time	24
Connecting the AC adaptor	25
Opening the display	26
Turning on the power	28
Initial setup	28
Turning off the power	28
Shut Down Mode	28
Restarting the computer	29
Sleep Mode	29
Hibernation Mode	31
Chapter 3 The Grand Tour	33
Front with the display closed	33
Left side	34
Right side	35
Back	37
Underside	37
Front with the display open	38
Internal Hardware Components	41
Intel® Display Power Saving Technology	43
Power Condition Descriptions	43
Power conditions	43
DC IN/Battery indicator	44
Power indicator	45
Chapter 4 Operating Basics	46
Using the Touch Pad	46
The Keyboard	46
Keyboard indicator	47
Function Key	47
Windows special keys	49
Using the AccuPoint	49
AccuPoint precautions	49
Replacing the cap	50
Optical disc drives	50
Formats	50
Using Optical Disc Drives	51
Writable discs	53
Writing discs	54
Before writing or rewriting	55
TOSHIBA Disc Creator	56
TOSHIBA VIDEO PLAYER	58
Notes on use	58
Display Devices & Audio	59
Starting TOSHIBA VIDEO PLAYER	59
Operating TOSHIBA VIDEO PLAYER	60
Open TOSHIBA VIDEO PLAYER Manual	60
Battery	60
Battery types	60
Care and use of the battery pack	61
Charging the batteries	61
Monitoring battery capacity	63
Maximizing battery operating time	63
Batteries exhausted time	64
Extending battery life	64
Replacing the battery pack	64
LAN	66
LAN cable types	66
Connecting the LAN cable	66
Memory media	67
Points to note about the memory media card	68
Memory media format	68
Media care	69
Inserting memory media	69
Removing memory media	70
External Display	71
Connecting an external display	71
Intel Wireless Display	73
Changing the external playback settings	73
Security lock	74
Connecting the security lock	74
Optional TOSHIBA Accessories	74
Sound System and Video mode	75
Volume Mixer	75
Microphone Level	75
Audio Enhancements	75
DTS Sound	76
Realtek HD Audio Manager	76
Video mode	77
Chapter 5 Utilities and Advanced Usage	78
Utilities and Applications	78
Special features	82
TOSHIBA Password utility	83
User Password	84
Supervisor Password	85
Starting the computer using a password	85
TOSHIBA HWSetup	86
TOSHIBA PC Health Monitor	87
Starting the TOSHIBA PC Health Monitor	87
Using the Hard Disk Drive (HDD) Protection	88
Taskbar icon	88
TOSHIBA HDD Protection Properties	89
HDD Protection	89
Detection Level	89
3D Viewer	89
Details	90
TOSHIBA Setup Utility	90
System Recovery	90
System Recovery Options	91
Creating Recovery Media	91
Restoring the pre-installed software from your created Recovery Media	92
Restoring the pre-installed software from the Recovery Hard Disk Drive	93
Chapter 6 Troubleshooting	94
Problem solving process	94
Preliminary checklist	94
Analyzing the problem	95
If something goes wrong	96
Hardware and system checklist	97
Power	97
Keyboard	100
Internal display panel	100
HDD	101
Optical Disc Drive	101
Memory Media Card	102
Pointing device	102
USB device	104
Sound system	104
External monitor	105
LAN	106
Wireless LAN	107
Bluetooth	107
TOSHIBA support	107
Before you call	107
TOSHIBA technical support	108
Chapter 7 Appendix	109
Specifications	109
Physical Dimensions	109
Environmental Requirements	109
Power Requirements	109
External RGB monitor port pin assignment	110
AC Power Cord and Connectors	110
Certification agencies	111
Information for Wireless Devices	112
Wireless Technology Interoperability	112
Wireless Devices and your health	113
Wireless LAN Technology	113
Bluetooth wireless technology	115
Radio Regulatory Information	116
Device Authorization	121
Radio approvals for wireless devices	122
Legal Footnotes	122
Non-applicable Icons	122
CPU	122
Memory (Main System)	123
Battery Life	124
HDD/SSD Capacity	124
LCD	124
Graphics Processing Unit (GPU)	125
Wireless LAN	125
Copy Protection	125
Glossary	125