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Toshiba Satellite S55T-C5322 Satellite/Satellite Pro L40/L50/L70/S50-C Series - Page 23

If Something Goes Wrong, Testing your internal Web Camera

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Contents 23 Chapter 6: If Something Goes Wrong 119 Problems that are easy to fix 119 Problems when you turn on the computer ........ 120 The Windows operating system is not working 122 Using Startup options to fix problems ......... 123 Internet problems 125 Power and the batteries 125 Keyboard help 127 Perform a complete power cycle 127 Uninstall the keyboard driver 127 Download the latest keyboard driver 128 Perform a system restore 129 Clean the keyboard 129 Touchpad help 129 Disable then enable the touchpad 129 Install an external mouse 130 Perform a complete power cycle 130 Uninstall the touchpad driver 130 Download the latest touchpad driver........... 131 Perform a system restore 132 Adjust the touchpad properties 132 Display problems 132 Disk or storage drive problems 134 Error-checking 134 Optical disc drive problems 136 Web Camera help 137 Testing your internal Web Camera 137 Uninstall the Web Camera driver 137 Perform a system restore 138 Check for problems with third party applications 139 System Recovery 139 Sound help 139 Use the Sound troubleshooter 139 Check and set default speakers 140

Section	Page
Satellite®/Satellite Pro® L40/L50/L70/S50-C Series User’s Guide	1
Contents	19
Introduction	26
This guide	28
Safety icons	29
Other icons used	29
Your computer’s features and specifications	30
Documentation	30
Service options	30
Chapter 1: Getting Started	31
Selecting a place to work	31
Setting up a work environment	31
Keeping yourself comfortable	32
Computer user comfort recommendations	32
Good Working Posture	32
Using the notebook with an external keyboard, mouse or monitor	33
Typing style	34
Taking breaks and varying tasks	35
Mobile computing tips	35
Transporting the notebook	35
Seeking additional help	36
Check list	36
Precautions	37
Important information on your computer’s cooling fan	39
Setting up your computer	39
Adding memory	40
Connecting to a power source	40
Charging the main battery	42
Using the computer for the first time	42
Initial setup	42
Using the Start menu	43
Registering your computer with Toshiba	44
To Shut down your computer	44
To Restart your computer	45
To place your computer in Sleep mode	45
Adding optional external devices	46
Recovering the Internal Storage Drive	46
Creating a recovery drive	47
Restoring from a recovery drive	49
Reset your PC	50
Installing drivers and applications	51
Using the touchpad	52
Adjusting touchpad settings	55
Disabling or enabling the touchpad	56
Connecting an external device	56
Using external display devices	57
Selecting video cables	57
Connecting an HDMI-compatible television or display device	57
Directing the display output when you turn on the computer	58
Adjusting the quality of the external display	59
Customizing your computer’s settings	59
Caring for your computer	59
Cleaning the computer	60
Moving the computer	60
Using a computer lock	60
Chapter 2: Learning the Basics	62
Computing tips	62
Using the keyboard	63
Print screen	64
Function keys	64
Special Windows keys	65
Backlit keyboard	65
Touch screen	65
Touch screen navigation	66
Mouse properties	67
Starting an app	67
Saving your work	68
Backing up your work	68
Using the optical disc drive	69
Optical disc drive components	70
Media control buttons	71
Inserting an optical disc	71
Playing optical media	72
Recording optical media	72
Removing a disc with the computer on	73
Removing a disc with the computer off	73
Toshiba’s online resources	74
Chapter 3: Mobile Computing	75
Toshiba’s energy-saver design	75
Running the computer on battery power	75
Battery Notice	76
Power management	77
Charging batteries	77
Charging the RTC battery	78
Monitoring battery power	79
Determining remaining battery power	80
What to do when the main battery runs low	81
Setting battery notifications	81
Conserving battery power	82
Power Plans	83
Using the eco power plan	84
Changing the main battery	84
Removing the battery from the computer	85
Inserting a charged battery	87
Taking care of your battery	88
Safety precautions	88
Maintaining your battery	88
Disposing of used batteries	89
Traveling tips	90
Chapter 4: Exploring Your Computer’s Features	91
Exploring the desktop	91
Finding your way around the desktop	92
Windows Store	96
Setting up for communications	96
Connecting your computer to a network	98
Exploring audio features	98
Recording sounds	98
Using external speakers or headphones	99
Using the Web Camera	100
Using the Memory card reader	101
Inserting memory media	101
Removing memory media	102
Chapter 5: Utilities	104
eco Utility	105
Password Utility	106
Using a supervisor password	106
Using a user password	108
Deleting a user password	110
System Settings	111
Sleep Utilities	113
USB Sleep and Charge	113
Enabling/Disabling USB Sleep and Charge	115
Power supply mode settings	115
Service Station	117
TOSHIBA Application Installer	118
Display Utility	119
Chapter 6: If Something Goes Wrong	120
Problems that are easy to fix	120
Problems when you turn on the computer	121
The Windows operating system is not working	123
Using Startup options to fix problems	124
Internet problems	126
Power and the batteries	126
Keyboard help	128
Perform a complete power cycle	128
Uninstall the keyboard driver	128
Download the latest keyboard driver	129
Perform a system restore	130
Clean the keyboard	130
Touchpad help	130
Disable then enable the touchpad	130
Install an external mouse	131
Perform a complete power cycle	131
Uninstall the touchpad driver	131
Download the latest touchpad driver	132
Perform a system restore	133
Adjust the touchpad properties	133
Display problems	133
Disk or storage drive problems	135
Error-checking	135
Optical disc drive problems	137
Web Camera help	138
Testing your internal Web Camera	138
Uninstall the Web Camera driver	138
Perform a system restore	139
Check for problems with third party applications	140
System Recovery	140
Sound help	140
Use the Sound troubleshooter	140
Check and set default speakers	141
Uninstall the audio driver	142
Download the latest sound driver	143
Perform a system restore	143
Printer problems	144
Wireless networking problems	145
Connecting to the Internet	146
Using a wireless connection	147
Troubleshooting an Internet connection – Verify network status	147
Troubleshooting an Internet connection – Verify hardware	148
Uninstall the network adapter driver	148
Troubleshooting an Internet connection – How to verify TCP/IP	150
Downloading drivers and updates	151
Using Toshiba Service Station	151
Manually download and install drivers and updates	152
How to determine the correct drivers to download	152
DVD operating problems	153
Develop good computing habits	155
Data and system configuration backup in the Windows operating system	156
Additional help	161
If you need further assistance	161
Contacting Toshiba	161
Other Toshiba Internet Web sites	162
Toshiba’s worldwide offices	162
Appendix A: TOSHIBA Function Keys	164
Functions	164
Cortana	165
Display brightness	165
Output (Display switch)	166
Disabling or enabling the touchpad	167
Media buttons	167
Volume Mute	167
Disabling or enabling wireless devices	168
Zoom In/Out	168
Keyboard Backlight	168
Zoom (Display resolution)	168
Appendix B: Power Cord/Cable Connectors	169
Glossary	170
A	172
B	172
C	174
D	175
E	176
F	177
G	177
H	177
I	178
K	178
L	178
M	179
N	180
O	180
P	180
R	181
S	182
T	183
U	183
W	183

Match case Limit results 1 per page

Contents

Chapter 6: If Something Goes Wrong

...................

119

Problems that are easy to fix

.............................

119

Problems when you turn on the computer

........

120

The Windows operating system is not

working

........................................................

122

Using Startup options to fix problems

.........

123

Internet problems

.........................................

125

Power and the batteries

.....................................

125

Keyboard help

....................................................

127

Perform a complete power cycle

.................

127

Uninstall the keyboard driver

.......................

127

Download the latest keyboard driver

...........

128

Perform a system restore

.............................

129

Clean the keyboard

......................................

129

Touchpad help

...................................................

129

Disable then enable the touchpad

...............

129

Install an external mouse

.............................

130

Perform a complete power cycle

.................

130

Uninstall the touchpad driver

.......................

130

Download the latest touchpad driver

...........

131

Perform a system restore

.............................

132

Adjust the touchpad properties

...................

132

Display problems

...............................................

132

Disk or storage drive problems

..........................

134

Error-checking

.............................................

134

Optical disc drive problems

...............................

136

Web Camera help

..............................................

137

Testing your internal Web Camera

..............

137

Uninstall the Web Camera driver

.................

137

Perform a system restore

.............................

138

Check for problems with third party

applications

............................................

139

System Recovery

.........................................

139

Sound help

.........................................................

139

Use the Sound troubleshooter

.....................

139

Check and set default speakers

..................

140