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Toshiba Satellite S70T-BST2GX5 Satellite/Satellite Pro S70-B Series Windows 10 - Page 157

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Page 157 highlights

157 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Review the troubleshooting information for your operating system. ❖ If the problem occurs while you are running a application, consult the application's documentation for troubleshooting suggestions. Contact the software company's technical support group for their assistance. ❖ Consult the dealer from whom you purchased your computer and/or application. Your dealer is your best source for current information. Technical support is available online at Toshiba's support Web site at support.toshiba.com. At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads. Contacting Toshiba Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. Other Toshiba Internet Web sites toshiba.com toshiba.com/us accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm latin.toshiba.com acclaim.toshiba.com laptopforums.toshiba.com Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba USA Self-Service support web site Community discussion forums for Toshiba laptop users

Section	Page
Satellite®/Satellite Pro® S70-B Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	34
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	35
Check list	35
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Adding memory	39
Connecting to a power source	39
Charging the main battery	41
Using the computer for the first time	41
Initial setup	41
Using the Start menu	42
Registering your computer with Toshiba	43
To Shut down your computer	43
To Restart your computer	44
To place your computer in Sleep mode	44
Adding optional external devices	45
Recovering the Internal Storage Drive	45
Creating a recovery drive	46
Restoring from a recovery drive	48
Reset your PC	49
Installing drivers and applications	50
Using the touchpad	51
Adjusting touchpad settings	54
Disabling or enabling the touchpad	55
Connecting an external device	55
Using external display devices	56
Selecting video cables	56
Connecting an external monitor or projector	56
Connecting an HDMI-compatible television or display device	57
Directing the display output when you turn on the computer	57
Adjusting the quality of the external display	58
Customizing your computer’s settings	58
Caring for your computer	59
Cleaning the computer	59
Moving the computer	59
Using a computer lock	60
Chapter 2: Learning the Basics	61
Computing tips	61
Using the keyboard	63
Print screen	63
Function keys	63
Special Windows keys	64
Mouse properties	64
Starting an app	65
Saving your work	65
Backing up your work	66
Using the optical disc drive	66
Optical disc drive components	67
Media control buttons	68
Inserting an optical disc	68
Playing optical media	69
Recording optical media	69
Removing a disc with the computer on	70
Removing a disc with the computer off	70
Toshiba’s online resources	71
Chapter 3: Mobile Computing	72
Toshiba’s energy-saver design	72
Running the computer on battery power	72
Battery Notice	73
Power management	74
Charging batteries	74
Charging the RTC battery	75
Monitoring battery power	76
Determining remaining battery power	77
What to do when the main battery runs low	78
Setting battery notifications	78
Conserving battery power	79
Power Plans	80
Using the eco power plan	81
Changing the main battery	82
Removing the battery from the computer	82
Inserting a charged battery	84
Taking care of your battery	85
Safety precautions	85
Maintaining your battery	85
Disposing of used batteries	86
Traveling tips	87
Chapter 4: Exploring Your Computer’s Features	88
Exploring the desktop	88
Finding your way around the desktop	89
Windows Store	93
Setting up for communications	93
Connecting your computer to a network	95
Exploring audio features	95
Recording sounds	95
Using external speakers or headphones	96
Using the Web Camera	97
Using the Memory card reader	98
Inserting memory media	98
Removing memory media	99
Chapter 5: Utilities	100
eco Utility	101
Password Utility	102
Using a supervisor password	102
Using a user password	104
Deleting a user password	106
System Settings	107
Sleep Utilities	109
USB Sleep and Charge	109
Enabling/Disabling USB Sleep and Charge	111
Power supply mode settings	111
Service Station	113
TOSHIBA Application Installer	114
Display Utility	115
Chapter 6: If Something Goes Wrong	116
Problems that are easy to fix	116
Problems when you turn on the computer	117
The Windows operating system is not working	119
Using Startup options to fix problems	120
Internet problems	122
Power and the batteries	122
Keyboard help	124
Perform a complete power cycle	124
Uninstall the keyboard driver	124
Download the latest keyboard driver	125
Perform a system restore	126
Clean the keyboard	126
Touchpad help	126
Disable then enable the touchpad	126
Install an external mouse	127
Perform a complete power cycle	127
Uninstall the touchpad driver	127
Download the latest touchpad driver	128
Perform a system restore	129
Adjust the touchpad properties	129
Display problems	129
Disk or storage drive problems	131
Error-checking	131
Optical disc drive problems	132
Web Camera help	134
Testing your internal Web Camera	134
Uninstall the Web Camera driver	134
Perform a system restore	135
Check for problems with third party applications	136
System Recovery	136
Sound help	136
Use the Sound troubleshooter	136
Check and set default speakers	137
Uninstall the audio driver	138
Download the latest sound driver	139
Perform a system restore	139
Printer problems	140
Wireless networking problems	141
Connecting to the Internet	142
Using a wireless connection	143
Troubleshooting an Internet connection – Verify network status	143
Troubleshooting an Internet connection – Verify hardware	144
Uninstall the network adapter driver	144
Troubleshooting an Internet connection – How to verify TCP/IP	146
Downloading drivers and updates	147
Using Toshiba Service Station	147
Manually download and install drivers and updates	148
How to determine the correct drivers to download	148
DVD operating problems	149
Develop good computing habits	151
Data and system configuration backup in the Windows operating system	152
Additional help	156
If you need further assistance	156
Contacting Toshiba	157
Other Toshiba Internet Web sites	157
Toshiba’s worldwide offices	158
Appendix A: TOSHIBA Function Keys	159
Functions	159
Display brightness	160
Output (Display switch)	160
Disabling or enabling the touchpad	161
Media buttons	161
Volume Mute	161
Disabling or enabling wireless devices	162
Zoom In/Out	162
Zoom (Display resolution)	162
Appendix B: Power Cord/Cable Connectors	163
Glossary	164
A	166
B	166
C	168
D	169
E	170
F	171
G	171
H	171
I	172
K	172
L	172
M	173
N	174
O	174
P	174
R	175
S	176
T	177
U	177
W	177