Toshiba Satellite U205-S5002 User Manual - Page 220
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220 If Something Goes Wrong If you need further assistance ❖ Restart Windows. Always restart Windows after each installation, even if the installation utility does not prompt you to do so. This will insure that the installation is completed, and will clean up anything that the installation utility left behind. ❖ Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating Restore Points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 1 Back up critical data. 2 Create a Restore Point. 3 Install one item of hardware or software. 4 Restart Windows. 5 Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (e-mail, business apps, etc.) are working correctly, and verify that important devices are still functioning. 6 For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has changed. If you need further assistance If you have followed the recommendations in this chapter and are still having problems, you may need additional technical assistance. This section contains the steps to take to ask for help.