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184 If Something Goes Wrong Other Toshiba Internet Web sites ❖ Backup copies of your Windows® operating system and all other preloaded software on your choice of media ❖ Name and version of the program involved in the problem along with its installation media ❖ Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Global Support Centre: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com computers.toshiba.com accessories.toshiba.com www.toshiba.ca www.toshiba-Europe.com www.toshiba.co.jp/index.htm http://servicio.toshiba.com Worldwide Toshiba corporate site Marketing and product information in the USA Accessories information in the USA Canada Europe Japan Mexico and all of Latin America Toshiba's worldwide offices Australia Toshiba (Australia) Pty. Limited 84-92 Talavera Road North Ryde NSW 2113 Sydney Australia France Toshiba Systèmes (France) S.A. 7, Rue Ampère; B. P. 131 92800 Puteaux Cédex France Canada Toshiba Canada Ltd. 191 McNabb Street Markham, Ontario L3R - 8H2 Canada Germany Toshiba Europe GmbH Leibnizstraße 2 D-93055 Regensburg Germany

Section	Page
Satellite® U400 Series User's Guide	1
Contents	27
Introduction	34
This guide	36
Safety icons	37
Other icons used	37
Other documentation	38
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Setting up a work environment	39
Keeping yourself comfortable	40
Precautions	40
Important information on your computer’s cooling fan	42
Setting up your computer	42
Setting up your software	43
Registering your computer with Toshiba	44
Adding optional external devices	44
Connecting to a power source	45
Charging the main battery	47
Using the computer for the first time	48
Opening the display panel	48
Your computer’s features and specifications	49
Turning on the power	49
Adding memory (optional)	50
Installing a memory module	51
Removing a memory module	56
Checking total memory	58
Using the TouchPad™	59
Scrolling with the TouchPad™	59
Control buttons	59
Disabling or enabling the TouchPad™	60
Using external display devices	60
Directing the display output when you turn on the computer	60
Adjusting the quality of the external display	61
Using an external keyboard	62
Using a mouse	62
Connecting a printer	62
Setting up a printer	63
Connecting an optional external diskette drive	63
Turning off the computer	64
Options for turning off the computer	64
Using the Shut Down command	67
Using and configuring Hibernation mode	69
Using and configuring Sleep mode	72
Closing the display panel	75
Customizing your computer’s settings	75
Caring for your computer	75
Cleaning the computer	76
Moving the computer	76
Using a computer lock	76
Chapter 2: Learning the Basics	78
Computing tips	78
Using the keyboard	80
Character keys	80
Making your keyboard emulate a full-size keyboard	80
Ctrl, Fn, and Alt keys	81
Function keys	81
Special Windows® keys	81
Overlay keys	82
Using the overlay to type numeric data	82
Starting a program	83
Starting a program from the Start menu	83
Starting a program from Windows® Explorer	84
Starting a program using the Start Search field	85
Saving your work	85
Printing your work	87
Backing up your work	88
Restoring your work	88
Using the optical drive	88
Optical drive components	89
Media control buttons	90
Inserting an optical disc	90
Playing an audio CD	92
Playing optical media	93
Recording optical media	93
Removing a disc with the computer on	94
Removing a disc with the computer off	94
Caring for optical discs	95
Toshiba’s online resources	95
Chapter 3: Mobile Computing	96
Toshiba’s energy-saver design	96
Running the computer on battery power	96
Battery Notice	97
Power management	98
Using additional batteries	98
Charging batteries	98
Charging the main battery	99
Charging the RTC battery	99
Monitoring main battery power	100
Determining remaining battery power	101
What to do when the main battery runs low	102
Setting battery notifications	102
Conserving battery power	103
Power Plans	104
Using a hot key to set the Power Plan	105
Changing the main battery	106
Removing the battery from the computer	106
Inserting a charged battery	108
Taking care of your battery	109
Safety precautions	109
Maintaining your battery	110
Disposing of used batteries	110
Traveling tips	112
Chapter 4: Exploring Your Computer’s Features	113
Exploring the desktop	113
Finding your way around the desktop	114
Setting up for communications	116
Connecting your computer to a network	116
Connecting a modem to a telephone line	117
An overview of using the Internet	119
The Internet	119
The World Wide Web	119
Internet Service Providers	119
Connecting to the Internet	120
Surfing the Internet	120
Internet features	121
Uploading to, and downloading files from, the Internet	121
Exploring audio features	121
Recording sounds	122
Using external speakers or headphones	122
Web Camera	123
Using an ExpressCard®	123
Inserting an ExpressCard®	123
Removing an ExpressCard®	124
Using the Bridge Media Adapter Slot	125
Inserting memory media	125
Removing memory media	126
Using the i.LINK® port	126
Chapter 5: Utilities	127
TOSHIBA Assist	128
Connect	129
Secure	130
Protect & Fix	131
Optimize	132
Setting passwords	133
Using an instant password	133
Using a supervisor password	134
Using a user password	135
Deleting a user password	136
TOSHIBA PC Diagnostic Tool Utility	137
TOSHIBA SD™ Memory Card Format Utility	138
Mouse Utility	139
TOSHIBA Hardware Setup	140
TOSHIBA Zooming Utility	144
TOSHIBA Button Support	145
CD/DVD Drive Acoustic Silencer	146
TOSHIBA Accessibility	147
Fingerprint Authentication Utility	148
Fingerprint utility limitations	148
Using the Fingerprint Authentication Utility	148
Fingerprint Logon	149
Care and maintenance of your fingerprint reader	149
Fingerprint reader limitations	150
ConfigFree®	151
Getting Started	151
ConfigFree® Utilities	152
Chapter 6: If Something Goes Wrong	155
Problems that are easy to fix	155
Problems when you turn on the computer	156
The Windows® operating system is not working	159
Using Startup options to fix problems	159
Internet problems	160
The Windows® operating system can help you	161
Resolving a hardware conflict	161
A plan of action	161
Fixing a problem with Device Manager	162
Memory problems	163
Power and the batteries	164
Keyboard problems	165
Display problems	166
Disk drive problems	168
Optical drive problems	170
Sound system problems	171
ExpressCard® problems	171
Printer problems	173
Wireless networking problems	174
DVD operating problems	176
Develop good computing habits	177
Data and system configuration backup in the Windows® operating system	178
If you need further assistance	183
Before you contact Toshiba	183
Contacting Toshiba	183
Other Toshiba Internet Web sites	184
Toshiba’s worldwide offices	184
Appendix A: Hot Keys/TOSHIBA Cards	186
Hot Key Cards	186
Using the Hot Key Cards	187
Application Cards	188
Using the Application Cards	189
Card Case	189
Hot key functions	190
Volume Mute	190
Lock (Instant security)	191
Power plan	192
Sleep mode	193
Hibernation mode	194
Output (Display switch)	195
Display brightness	196
Disabling or enabling wireless devices	197
Disabling or enabling the TouchPad™	198
Zoom (Display resolution)	199
Keyboard hot key functions	200
Appendix B: Power Cord/Cable Connectors	201
Glossary	202