Toshiba Satellite U500 PSU82C-01F00G Users Manual Canada; English - Page 180

Troubleshooting USB Also refer to your USB device's documentation. Problem USB device does not work Procedure Check for a firm cable connection between the USB port on the computer and the USB device. Make sure the USB device drivers are properly installed. Refer to your Windows® 7 documentation for information on checking the drivers. If problems persist, contact your dealer. USB mouse Problem On-screen pointer does not respond to mouse operation Double-clicking does not work The mouse pointer moves too fast or too slow The mouse pointer moves erratically Procedure The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it. Make sure the mouse is properly connected to the USB port. Try changing the double-click speed setting in the mouse control utility. 1. To access this utility, click Control Panel Hardware and Sound Mouse (under Devices and Printers). 2. Within the Mouse Properties window, click the Buttons tab. 3. Set the double-click speed as required and click OK. Try changing the speed setting in the mouse control utility. 1. To access this utility, click Panel Hardware and Sound (under Devices and Printers). Control Mouse 2. Within the Mouse Properties window, click the Pointer Options tab. 3. Set the pointer speed as required and click OK. The mouse might be dirty. Refer to your mouse documentation for instructions on cleaning. If problems persist, contact your dealer. 9-14 User's Manual