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Contents 35 Chapter 6: If Something Goes Wrong 182 Problems that are easy to fix 182 Problems when you turn on the computer............183 The Windows® operating system is not working ..186 Using Startup options to fix problems 187 Internet problems 188 The Windows® operating system can help you 188 Fixing a problem with Device Manager 189 Checking device properties 189 Memory problems 190 Power and the batteries 190 Keyboard problems 192 Display problems 192 Disk or storage drive problems 194 Error-checking 194 Optical drive problems (tray-type drive 196 Sound system problems 197 ExpressCard® problems 197 ExpressCard® checklist 198 Resolving ExpressCard® problems 198 Printer problems 200 Modem problems 200 Wireless networking problems 201 DVD operating problems 203 Develop good computing habits 204 Data and system configuration backup in the Windows® operating system 205 If you need further assistance 209 Before you contact Toshiba 209 Contacting Toshiba 210 Other Toshiba Internet Web sites 211 Toshiba's worldwide offices 211

Section	Page
Satellite® U500 Series User’s Guide	1
Contents	29
Introduction	37
This guide	39
Safety icons	40
Other icons used	40
Your computer’s features and specifications	41
Other documentation	41
Service options	41
Chapter 1: Getting Started	42
Selecting a place to work	42
Setting up a work environment	42
Keeping yourself comfortable	43
Precautions	43
Important information on your computer’s cooling fan	45
Setting up your computer	45
Connecting to a power source	46
Charging the main battery	48
Using the computer for the first time	49
Opening the display panel	49
Turning on the power	50
Setting up your software	51
Registering your computer with Toshiba	51
Adding optional external devices	51
Adding memory (optional)	52
Installing a memory module	52
Removing a memory module	59
Checking total memory	61
Recovering the Internal Storage Drive	62
Recovering to out-of-box state (recommended recovery method)	63
Recovering to a custom size partition	65
Recovering without changing the internal storage drive partitions	68
Creating recovery DVDs/media	70
Restoring from recovery DVDs/media	71
Erasing the Internal Storage Drive	73
Checking the internal storage drive operating status	74
Installing drivers and applications	75
Using the TouchPad™	75
Adjusting TouchPad™ settings	78
Disabling or enabling the TouchPad™	79
Using external display devices	79
Connecting the display device	80
Directing the display output when you turn on the computer	81
Adjusting the quality of the external display	82
Using an external keyboard	82
Using a mouse	82
Connecting a printer	83
Setting up a printer	84
Turning off the computer	84
Options for turning off the computer	85
Using the Shut down command	87
Using and configuring Hibernation mode	89
Using and configuring Sleep mode	91
Closing the display panel	94
Customizing your computer’s settings	94
Caring for your computer	94
Cleaning the computer	94
Moving the computer	95
Using a computer lock	95
Chapter 2: Learning the Basics	96
Computing tips	96
Using the keyboard	97
Character keys	98
Making your keyboard emulate a full-size keyboard	98
Ctrl, Fn, and Alt keys	98
Function keys	99
Special Windows® keys	99
Backlit Keyboard	99
Overlay keys	100
Starting a program	101
Starting a program from the Start menu	101
Starting a program from Windows® Explorer	102
Starting a program using the Search programs and files field	103
Saving your work	103
Printing your work	105
Backing up your work	106
Restoring your work	107
Using the optical drive	107
Optical drive components	108
Media control buttons	109
Inserting an optical disc (slot-type drive)	110
Removing a disc (slot-type drive)	111
Inserting an optical disc (tray-type drive)	111
Playing an audio CD	113
Playing optical media	113
Recording optical media	113
Removing a disc with the computer on (tray-type drive)	114
Removing a disc with the computer off (tray-type drive)	115
Caring for optical discs	115
Toshiba’s online resources	115
Chapter 3: Mobile Computing	116
Toshiba’s energy-saver design	116
Running the computer on battery power	117
Battery Notice	117
Power management	118
Using additional batteries	118
Charging batteries	118
Charging the main battery	119
Charging the RTC battery	119
Monitoring main battery power	120
Determining remaining battery power	122
What to do when the main battery runs low	122
Setting battery notifications	123
Conserving battery power	123
Power Plans	124
Using a hot key to set the Power Plan	125
Using the TOSHIBA eco power plan	126
Changing the main battery	127
Removing the battery from the computer	127
Inserting a charged battery	129
Taking care of your battery	130
Safety precautions	130
Maintaining your battery	131
Disposing of used batteries	132
Traveling tips	133
Chapter 4: Exploring Your Computer’s Features	134
Exploring the desktop	134
Finding your way around the desktop	135
Setting up for communications	137
Connecting your computer to a network	138
Connecting a modem to a telephone line	138
An overview of using the Internet	140
The Internet	140
The World Wide Web	140
Internet Service Providers	140
Connecting to the Internet	141
Surfing the Internet	141
Internet features	141
Uploading to, and downloading files from, the Internet	142
Exploring audio features	143
Recording sounds	143
Using external speakers or headphones	143
Using the Web Camera	144
Using an ExpressCard®	145
Inserting an ExpressCard®	145
Removing an ExpressCard®	145
Using the Memory Card Reader	146
Inserting memory media	147
Removing memory media	147
Using the eSATA/USB combo port	148
Chapter 5: Utilities	149
TOSHIBA Assist	150
Connect	151
Secure	152
Protect & Fix	153
Optimize	154
TOSHIBA Application Installer	155
Setting passwords	156
Using an instant password	156
Using a supervisor password	157
Using a user password	158
Deleting a user password	159
TOSHIBA Face Recognition Utility	160
TOSHIBA PC Diagnostic Tool Utility	161
TOSHIBA HDD Protection Utility	162
Mouse Utility	163
TOSHIBA Hardware Setup	164
USB Sleep and Charge Utility	167
Starting the USB Sleep and Charge Utility	167
USB Sleep and Charge	167
Enabling USB Sleep and Charge	169
Power supply mode settings	169
Battery settings	169
TOSHIBA Zooming Utility	170
TOSHIBA Button Support	171
TOSHIBA Accessibility	172
Fingerprint Authentication Utility	173
Fingerprint utility limitations	173
Using the Fingerprint Authentication Utility	173
Fingerprint Logon	173
Care and maintenance of your fingerprint reader	174
Fingerprint reader limitations	175
TOSHIBA eco Utility™	176
TOSHIBA Service Station	177
TOSHIBA PC Health Monitor	177
ConfigFree®	178
Getting Started	178
ConfigFree® Utilities	179
Chapter 6: If Something Goes Wrong	182
Problems that are easy to fix	182
Problems when you turn on the computer	183
The Windows® operating system is not working	186
Using Startup options to fix problems	187
Internet problems	188
The Windows® operating system can help you	188
Fixing a problem with Device Manager	189
Checking device properties	189
Memory problems	190
Power and the batteries	190
Keyboard problems	192
Display problems	192
Disk or storage drive problems	194
Error-checking	194
Optical drive problems (tray-type drive)	196
Sound system problems	197
ExpressCard® problems	197
ExpressCard® checklist	198
Resolving ExpressCard® problems	198
Printer problems	200
Modem problems	200
Wireless networking problems	201
DVD operating problems	203
Develop good computing habits	204
Data and system configuration backup in the Windows® operating system	205
If you need further assistance	209
Before you contact Toshiba	209
Contacting Toshiba	210
Other Toshiba Internet Web sites	211
Toshiba’s worldwide offices	211
Appendix A: Hot Keys/TOSHIBA Cards	213
Hot Key Cards	213
Using the Hot Key Cards	214
Application Cards	215
Using the Application Cards	216
Card Case	217
Hot key functions	217
Volume Mute	218
Lock (Instant security)	219
Power plan	220
Sleep mode	221
Hibernation mode	222
Output (Display switch)	223
Display brightness	224
Disabling or enabling wireless devices	225
Disabling or enabling the TouchPad™	226
Zoom (Display resolution)	227
Keyboard hot key functions	228
Appendix B: Power Cord/Cable Connectors	229
Glossary	230
A	232
B	233
C	233
D	235
E	236
F	237
G	237
H	237
I	238
K	238
L	238
M	239
N	240
O	240
P	240
R	241
S	242
T	243
U	243
W	243

Match case Limit results 1 per page

Contents

Chapter 6: If Something Goes Wrong

...................................

182

Problems that are easy to fix

................................

182

Problems when you turn on the computer

............

183

The Windows

operating system is not working ..186

Using Startup options to fix problems

............

187

Internet problems

...........................................

188

The Windows

operating system can

help you

....................................................

188

Fixing a problem with Device Manager

.................

189

Checking device properties

.............................

189

Memory problems

................................................

190

Power and the batteries

........................................

190

Keyboard problems

...............................................

192

Display problems

..................................................

192

Disk or storage drive problems

.............................

194

Error-checking

................................................

194

Optical drive problems (tray-type drive)

................

196

Sound system problems

.......................................

197

ExpressCard

problems

........................................

197

ExpressCard

checklist

...................................

198

Resolving ExpressCard

problems

.................

198

Printer problems

...................................................

200

Modem problems

..................................................

200

Wireless networking problems

..............................

201

DVD operating problems

.......................................

203

Develop good computing habits

...........................

204

Data and system configuration backup in

the Windows

operating system

...............

205

If you need further assistance

...............................

209

Before you contact Toshiba

............................

209

Contacting Toshiba

.........................................

210

Other Toshiba Internet Web sites

..........................

211

Toshiba’s worldwide offices

..................................

211