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Satellite®/Satellite Pro® U800W Series User's Guide If you need assistance: Technical support is available online at Toshiba's Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads. For more information, see "If Something Goes Wrong" on page 113 in this guide. GMAD00333010 09/12

Section	Page
Satellite®/Satellite Pro® U800W Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Other documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	33
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	34
Check list	35
Precautions	35
Important information on your computer’s cooling fan	37
Setting up your computer	38
Connecting to a power source	38
Charging the main battery	41
Using the computer for the first time	41
Initial setup	42
Setting up your software	42
Registering your computer with Toshiba	42
To Shut down your computer	43
To Restart your computer	43
To place your computer in Sleep mode	44
Adding optional external devices	45
Adding memory (optional)	45
Recovering the Internal Storage Drive	45
Creating recovery media	46
Restoring from recovery media	48
Refresh your PC (with user’s data)	50
Reset your PC	52
Installing drivers and applications	54
Using the touch pad	55
Adjusting touch pad settings	58
Disabling or enabling the touch pad	59
Connecting an external device	59
Using external display devices	59
Selecting video cables	59
Connecting an HDMI™-compatible television or display device	60
Directing the display output when you turn on the computer	60
Adjusting the quality of the external display	61
Customizing your computer’s settings	62
Caring for your computer	62
Cleaning the computer	62
Moving the computer	62
Using a computer lock	63
Chapter 2: Learning the Basics	64
Computing tips	64
Using the keyboard	65
TOSHIBA Function keys	66
Special Windows® keys	66
Mouse properties	66
Backlit keyboard	67
Starting an app	67
Starting an app from the Start screen	67
Saving your work	68
Backing up your work	69
Toshiba’s online resources	69
Chapter 3: Mobile Computing	70
Toshiba’s energy-saver design	70
Running the computer on battery power	70
Battery Notice	70
Power management	71
Charging batteries	72
Charging the main battery	72
Charging the RTC battery	73
Monitoring main battery power	74
Determining remaining battery power	75
What to do when the main battery runs low	75
Setting battery notifications	75
Conserving battery power	76
Power Plans	77
Using the eco power plan	78
Changing the main battery	79
Taking care of your battery	79
Safety precautions	79
Maintaining your battery	80
Disposing of your computer	80
Traveling tips	81
Chapter 4: Exploring Your Computer’s Features	82
Exploring the Start screen	82
Charms	83
Tiles	84
Exploring the desktop	84
Finding your way around the desktop	84
Windows® Store	86
Setting up for communications	86
Connecting your computer to a network	87
Exploring audio features	88
Recording sounds	88
Using external speakers or headphones	88
Using the Web Camera	89
Using the memory card reader	90
Inserting memory media	90
Removing memory media	91
Chapter 5: Utilities	92
Desktop Assist	93
Media & Entertainment	94
Tools & Utilities	94
Support & Recovery	95
eco Utility®	96
Setting passwords	97
Using a supervisor password	97
Using a user password	99
Deleting a user password	99
System Settings	100
Sleep and Charge	101
USB Sleep and Charge	101
Enabling/Disabling USB Sleep and Charge	103
Power supply mode settings	103
Sleep and Music	104
Function Key	105
PC Diagnostic Tool Utility	105
PC Health Monitor	106
Recovery Media Creator	107
Service Station	107
TOSHIBA Application Installer	108
Split Screen Utility	109
Settings	110
Chapter 6: If Something Goes Wrong	113
Problems that are easy to fix	113
Problems when you turn on the computer	114
The Windows® operating system is not working	116
Using Startup options to fix problems	116
Internet problems	118
The Windows® operating system can help you	119
Fixing a problem with Device Manager	119
Checking device properties	119
Memory problems	120
Power and the batteries	120
Keyboard problems	122
Display problems	122
Disk or storage drive problems	124
Error-checking	124
Sound system problems	126
Wireless networking problems	126
Develop good computing habits	128
Data and system configuration backup in the Windows® operating system	129
If you need further assistance	133
Contacting Toshiba	134
Other Toshiba Internet Web sites	134
Toshiba’s worldwide offices	134
Appendix A: TOSHIBA Function Keys	136
Functions	136
Help file	137
Display brightness	137
Output (Display switch)	138
Disabling or enabling the touch pad	139
Media buttons	139
Volume Mute	140
Disabling or enabling wireless devices	140
Keyboard Function keys	141
Zoom (Display resolution)	141
Appendix B: Power Cord/Cable Connectors	142
Glossary	143
A	145
B	146
C	147
D	148
E	149
F	150
G	151
H	151
I	151
K	152
L	152
M	152
N	153
O	153
P	154
R	155
S	155
T	156
U	156
W	157