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Toshiba Tecra A50-A PT644C-04C02N Users Manual Canada; English - Page 128

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/. User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory and Safety	4
Copyright, Disclaimer and Trademarks	4
Copyright	4
Disclaimer	4
Trademarks	4
Regulatory Information	5
FCC information	5
EU Declaration of Conformity	7
VCCI Class B Information	8
Canadian regulatory information (Canada only)	8
Following information is only valid for EU-member States:	9
REACH - Compliance Statement	10
Following information is only for Turkey:	10
Following information is only for India:	10
Video Standard Notice	11
OpenSSL Toolkit License Issues	11
FreeType License Issues	13
ENERGY STAR® Program	17
Disposing of the computer and the computer's batteries	17
Optical disc drive safety instructions	18
Location of the Required Label	18
Precautions	18
General Precautions	19
Provide adequate ventilation	19
Creating a computer-friendly environment	19
Stress injury	20
Heat injury	20
Pressure or impact damage	20
Cleaning the computer	20
Moving the computer	21
ExpressCard overheating	21
Mobile phones	21
Instruction Manual for Safety and Comfort	21
Safety Icons	22
Chapter 2 Getting Started	23
Equipment checklist	23
Hardware	23
Documentation	23
Conventions	23
Using your computer for the first time	24
Connecting the AC adaptor	25
Opening the display	26
Turning on the power	27
Initial setup	28
Turning off the power	28
Shut Down Mode	28
Restarting the computer	29
Sleep Mode	29
Hibernation Mode	31
Chapter 3 The Grand Tour	33
Front with the display closed	33
Left side	35
Right side	36
Back	38
Underside	39
Front with the display open	40
Internal Hardware Components	43
Intel® Display Power Saving Technology	45
Power Condition Descriptions	46
Power conditions	46
DC IN/Battery indicator	46
Power indicator	47
Chapter 4 Operating Basics	48
Using the Touch Pad	48
The Keyboard	48
Keyboard indicator	49
Function Key	49
Flash Cards	50
Sticky key	51
Windows special keys	51
Using the AccuPoint	51
AccuPoint precautions	51
Replacing the cap	52
Using the Fingerprint Sensor	52
How to Swipe your Finger	53
Points to note about the Fingerprint Sensor	53
Points to note about Fingerprint Utility	54
Setup Fingerprint Registration	55
Delete the Fingerprint Data	56
Windows Logon via Fingerprint Authentication	57
Fingerprint Pre-Boot authentication and Single Sign-On feature	57
Optical disc drives	58
Formats	59
Using optical disc drives	59
Writable discs	61
Writing discs	62
Before writing or rewriting	62
TOSHIBA Disc Creator	64
TOSHIBA VIDEO PLAYER	66
Notes on use	66
Display Devices & Audio	67
Starting TOSHIBA VIDEO PLAYER	67
Operating TOSHIBA VIDEO PLAYER	67
Open TOSHIBA VIDEO PLAYER Manual	68
Battery	68
Battery types	68
Care and use of the battery pack	69
Charging the batteries	69
Monitoring battery capacity	71
Maximizing battery operating time	71
Batteries exhausted time	72
Extending battery life	72
Replacing the battery pack	73
LAN	74
LAN cable types	75
Connecting the LAN cable	75
Additional memory module	76
Installing a memory module	77
Removing a memory module	79
Memory media	80
Points to note about the memory media card	81
Memory media format	82
Media care	82
Inserting memory media	83
Removing memory media	83
ExpressCard	84
Inserting an ExpressCard	84
Removing an ExpressCard	84
External Display	85
Connecting an external display	85
Wireless display	87
Changing the display settings	88
TOSHIBA Hi-Speed Port Replicator III 180W/120W	88
TOSHIBA Docking Station Utility	89
Serial Device	90
Security lock	90
Connecting the security lock	91
Optional TOSHIBA Accessories	91
Sound System and Video mode	91
Volume Mixer	91
Microphone Level	92
Audio Enhancements	92
DTS Studio Sound	92
Realtek HD Audio Manager	93
Video mode	93
Chapter 5 Utilities and Advanced Usage	95
Utilities and Applications	95
Special features	99
USB Charge	100
USB Sleep and Charge	101
System ON CDP Charge	102
TOSHIBA Password utility	103
User Password	103
Supervisor Password	104
Starting the computer using a password	105
TOSHIBA HWSetup	105
TOSHIBA PC Health Monitor	106
Starting the TOSHIBA PC Health Monitor	107
Using the Hard Disk Drive (HDD) Protection	108
Taskbar icon	108
TOSHIBA HDD Protection Properties	108
HDD Protection	108
Detection Level	109
3D Viewer	109
Details	109
System Recovery	110
System Recovery Options	110
Creating Recovery Media	110
Restoring the pre-installed software from your created Recovery Media	112
Restoring the pre-installed software from the Recovery Hard Disk Drive	112
Chapter 6 Troubleshooting	114
Problem solving process	114
Preliminary checklist	114
Analyzing the problem	115
If something goes wrong	116
Hardware and system checklist	117
Power	117
Keyboard	120
Internal display panel	120
Hard Disk Drive	121
Optical Disc Drive	121
Memory Media Card	122
Pointing device	122
USB device	124
Sound system	124
External monitor	125
LAN	126
Wireless LAN	127
Bluetooth	127
TOSHIBA support	127
Before you call	127
TOSHIBA technical support	128
Chapter 7 Appendix	129
Specifications	129
Physical Dimensions	129
Environmental Requirements	129
Power Requirements	129
External RGB monitor port pin assignment	130
AC Power Cord and Connectors	130
Certification agencies	131
Information for Wireless Devices	132
Wireless Technology Interoperability	132
Wireless Devices and your health	133
Wireless LAN Technology	133
Bluetooth wireless technology	135
Radio Regulatory Information	136
Device Authorization	141
Radio approvals for wireless devices	142
Legal Footnotes	142
Non-applicable Icons	142
CPU	143
Memory (Main System)	144
Battery Life	144
Hard Disk Drive (HDD) Capacity	144
LCD	145
Graphics Processing Unit (GPU)	145
Wireless LAN	145
Copy Protection	145
Glossary	145