Toshiba Tecra M1 Maintenance Manual - Page 108

Troubleshooting Procedures, 11 Modem Troubleshooting, Replacement, Procedures, Replacement Procedures

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2 Troubleshooting Procedures 2.11 Modem Troubleshooting Procedure 2 Connector Check and Replacement Check The Modem is installed as a modem daughter card (MDC). If the modem malfunctions, there may be a bad connection between the MDC and the system board. Or the MDC, system board or their connectors might be damaged. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks: Check 1 Make sure the MDC is firmly connected to PJ2017 on the systemboard, and the modem cable is connected to PJ1003 on the system board and the connector of the MDC. MDC (Modem daughter card) PJ2017 PJ1003 System Board Modem cable If a connector is disconnected, connect it firmly and repeat Procedure 1. If the Modem is still not functioning properly, perform Check 2. Check 2 The MDC or modem cable may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 3. Check 3 The system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4, Replacement Procedures. 2-48 TECRA M1 Maintenance Manual (960 -436)

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2
Troubleshooting Procedures
2.11 Modem Troubleshooting
2-48
TECRA M1 Maintenance Manual (960-436)
Procedure 2
Connector Check and Replacement Check
The Modem is installed as a modem daughter card (MDC). If the modem malfunctions, there
may be a bad connection between the MDC and the system board. Or the MDC, system
board or their connectors might be damaged.
Disassemble the computer following the steps described in Chapter 4,
Replacement
Procedures
and perform the following checks:
Check 1
Make sure the MDC is firmly connected to PJ2017 on the system board, and the
modem cable is connected to PJ1003 on the system board and the connector of the
MDC.
MDC
(Modem daughter card)
System Board
PJ2017
PJ1003
Modem cable
If a connector is disconnected, connect it firmly and repeat Procedure 1. If the
Modem is still not functioning properly, perform Check 2.
Check 2
The MDC or modem cable may be defective or damaged. Replace it with a new
one following the steps in Chapter 4,
Replacement Procedures
. If the modem is
still not functioning properly, perform Check 3.
Check 3
The system board may be defective or damaged. Replace the system board with a
new one following the steps in Chapter 4,
Replacement Procedures
.