Toshiba Tecra R950-S9520 User Guide 2 - Page 161
DVD operating problems, A blank screen appears while watching a DVD-ROM movie, or title.
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If Something Goes Wrong DVD operating problems 161 DVD operating problems If you experience a problem playing DVDs, you may be able to fix the problem yourself. For general problems playing a DVD title, try the following steps: 1 Verify that the disc is in a format that the drive supports. 2 Ensure that the disc is properly inserted in the drive tray. 3 Use the DVD Player software that came with your computer to view DVD movies. 4 Clean the disc and try again. A dirty drive can also cause audio problems. If you have tried several discs and all fail, consider sending your drive to an authorized service provider to get it cleaned. 5 From the Start screen, type Computer. Click Computer in the list that appears. The optical disc drive should appear in the list. 6 See "Checking device properties" on page 147 for instructions on using Device Manager to view the optical disc drive properties. 7 Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: 1 Move your pointer over the upper or lower right corner of the screen. When the Windows® Charms appear click the Search ( ) Charm, click Settings, and in the Search field, type Power. 2 From the search list, click Choose when to turn off display. 3 To keep the display from turning off, click Never in both drop down lists. 4 Click Save changes. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top of any movie or title you are watching. To disable the screen saver: 1 Right-click the desktop and click Personalize in the menu. 2 Click Screen Saver in the lower-right corner of the window.