Toshiba X20W-D PRT13U-01S004 Portege X20W-D Series Users Guide English - Page 103
Wireless LAN, Bluetooth®, Face recognition sensor, TOSHIBA support, Before you call
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Wireless LAN Problem Cannot access Wireless LAN Procedure Make sure that the wireless communication function of the computer is on. If problems persist, contact your LAN administrator. Bluetooth® Problem Cannot access Bluetooth® device Procedure Check to ensure that the wireless communication function of the computer is on. Check to ensure that the Bluetooth® Manager application is running on the computer and that power to the external Bluetooth® device is turned on. Check to ensure that no optional Bluetooth® Adaptor is installed in the computer. The built-in Bluetooth® hardware cannot operate simultaneously with another Bluetooth® controller. If you are still unable to resolve the problem, contact TOSHIBA Support. Face recognition sensor Problem Cannot sign in to Windows by Face recognition. Procedure Sign in to Windows by PIN, etc. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following: User's Manual 6-15