Toshiba Z30-C1301 Portege Z30-C Series Windows 10 Users Guide - Page 149
Sample Image Command Prompt window, be properly installed. To remove and reinstall TCP/IP
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149 If Something Goes Wrong Connecting to the Internet 2 At the command prompt, type ping 127.0.0.1 and press ENTER. 3 If the network adapter and TCP/IP are functioning correctly, you should receive a response that looks similar to the following: (Sample Image) Command Prompt window If you receive an error message at this point, TCP/IP may not be properly installed. To remove and reinstall TCP/IP, perform the following steps: 1 In the command prompt window type netsh int ip reset resetlog.txt (with the spaces as indicated) and press ENTER. (Sample Image) Command Prompt window
![](/manual_guide/products/toshiba-portege-z30c1310-portege-z30c-series-windows-10-user-s-guide-d9d94f7/149.png)
149
If Something Goes Wrong
Connecting to the Internet
2
At the command prompt, type
ping 127.0.0.1
and press
ENTER
.
3
If the network adapter and TCP/IP are functioning
correctly, you should receive a response that looks
similar to the following:
(Sample Image) Command Prompt window
If you receive an error message at this point, TCP/IP may not
be properly installed. To remove and reinstall TCP/IP,
perform the following steps:
1
In the command prompt window type
netsh int ip
reset resetlog.txt
(with the spaces as indicated) and
press
ENTER
.
(Sample Image) Command Prompt window