Tripp Lite SMART1050 Owner's Manual for SmartPro/SmartPro XL UPS 932190 - Page 8

201112101 93-2190.qxd 12/29/2011 4:21 PM Page 8 Basic Operation continued In areas with poor utility power or where the UPS's input power comes from a backup generator, chronic waveform distortion could cause the UPS to switch to battery too frequently, draining its battery reserves. You may be able to reduce how often your UPS switches to battery due to wave form distortion by experimenting with different settings for this dial. As the dial is turned clockwise, the UPS becomes more tolerant of variations in its input power's AC waveform. NOTE: The further the dial is adjusted clockwise, the greater the degree of waveform distortion the UPS will allow to pass to connected equipment. When experimenting with different settings for this dial, operate connected equipment in a safe test mode so that the effect on the equipment of any waveform distortions in the UPS's output can be evaluated without disrupting critical operations. Storage & Service Storage CAUTION! Your UPS has an internal power source. Its outlets may still deliver current, even after the UPS is unplugged, until the UPS is completely turned OFF (deactivated). Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the POWER button for one second (an alarm will beep once briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow it to charge for 4 to 6 hours; and then unplug it and place it back in storage. Note: after you plug the UPS in, it will automatically begin charging its batteries; however, it will not supply power to its outlets (see Quick Installation section). If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity. Service A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps: 1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions. 2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support. 3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA. 8