Uniden ANA9310 English Owners Manual - Page 44

Troubleshooting

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Troubleshooting If your ANA 9310 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact your PBX Administrator. Note: Do not attempt to service this unit yourself. All service must be done by qualified service personnel. Problem Charge light won't illuminate when Handset is placed in Charging Unit. Conversation interrupted frequently. Warning tone and NO SERVICE message. Handset doesn't ring. Suggestion • Make sure the AC Adapter is plugged into the Charging Unit and wall outlet. • Make sure Handset is properly seated in Charging Unit. • Make sure the Battery Pack is properly placed in the Handset. • Make sure that the charging contacts on the Handset and Charging Unit are clean. • Make sure that the Base Unit antenna is fully vertical. • Move closer to the Base Unit. • Check for Low Battery warning. • Move closer to the Base Unit. • Make sure the AC Adapter is plugged into the Base Unit and wall outlet. • The Battery Pack may be weak. Charge the Battery Pack for 5-6 hours. • Make sure the Base Unit antenna is fully vertical. • The Handset may be too far away from the Base Unit. • The ringer maybe set to Off (see page 23). • Make sure the AC Adapter is plugged into the Base Unit and wall outlet. 38

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Troubleshooting
If your
ANA 9310
Cordless Telephone is not performing to your
expectations, please try these simple steps. If you are still unable
to resolve the problems, contact your PBX Administrator.
Note:
Do not attempt to service this unit yourself. All service must
be done by qualified service personnel.
Problem
Suggestion
Charge light won
’
t
illuminate when
Handset is placed in
Charging Unit.
•
Make sure the AC Adapter is plugged
into the Charging Unit and wall outlet.
•
Make sure Handset is properly seated
in Charging Unit.
•
Make sure the Battery Pack is
properly placed in the Handset.
•
Make sure that the charging contacts
on the Handset and Charging Unit
are clean.
Conversation
interrupted frequently.
•
Make sure that the Base Unit antenna
is fully vertical.
•
Move closer to the Base Unit.
•
Check for Low Battery warning.
Warning tone and
NO
SERVICE
message.
•
Move closer to the Base Unit.
•
Make sure the AC Adapter is plugged
into the Base Unit and wall outlet.
Handset doesn
’
t ring.
•
The Battery Pack may be weak.
Charge the Battery Pack for 5-6
hours.
•
Make sure the Base Unit antenna is
fully vertical.
•
The Handset may be too far away
from the Base Unit.
•
The ringer maybe set to Off
(see page 23).
•
Make sure the AC Adapter is plugged
into the Base Unit and wall outlet.
38