Uniden EXS9910 English Owners Manual - Page 26
Troubleshooting
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TROUBLESHOOTING Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The status LED won't come on when the handset is placed in the base unit. The audio sounds weak and/or scratchy. Can't make or receive calls. The handset doesn't ring or receive a page. Suggestion • Make sure the AC adapter is plugged into the base unit and wall outlet. • Make sure the handset is properly seated in the base unit. • Make sure the charging contacts on the handset and base unit are clean. • Make sure that the base unit antenna is in a vertical position. • Move the handset and or base unit to a different location away from metal objects or appliances and try again. • Make sure that you are not too far from the base. • Check both ends of the base unit telephone line cord. • Make sure the AC adapter is plugged into the base unit and wall outlet. • Disconnect the AC adapter for a few minutes, then reconnect it. • Make sure talk is pressed. • The battery pack may be weak. Charge the battery on the base unit for more than 16 hours. • The handset may be too far away from the base unit. • Place the base unit away from appliances or metal objects. • Make sure Ringer switch is ON. 23